Financial Aid Counselor
- Employer
- Husson University
- Location
- Bangor
View more
- Administrative Jobs
- Institutional & Business Affairs, Financial Aid
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Financial Aid Counselor
Campus:Bangor
Posting Number:201100676
Full or Part Time:Full-Time
Position Type:Staff
Exempt/Non-Exempt:Exempt
Benefits Eligible:Yes
Job Description Summary:The purpose of this position is to provide service to student and family traffic in the busy Financial Aid Office and to ensure that student service is maintained at a high level of excellence. This position will facilitate communication and education regarding financial aid programs and processes, in a confidential manner, while supporting the administrative staff with daily operations by coordinating several key processes.
Duties and Responsibilities:• Serve as walk-in financial aid counselor for prospective and current students. Educate families on financial aid programs, regulations, various loan programs as well as document, financial aid, and loan application completion assistance.
• Assist with student/parent phone and email inquiries regarding financial aid information.
• Assist with tracking of verification and award documents into PowerFAIDS system; follow up with students for missing or incomplete documents.
• Financial literacy and education outreach to prospective and current students, primarily through the Husson Experience classes.
Co-manage student employees with Administrative Assistant.
Delinquent loan outreach; oversee i3 Group default prevention activities
Manage office social media presence.
• Presentations and Admissions events support, such as Open Houses, Eagle Days, and New Student Orientations.
• Other project and duties as assigned.
Bachelor’s Degree preferred w/ a preference of experience in financial aid, or a comparable combination of experience from other professional positions.
• Ability to navigate and understand the university student administrative management systems, and State and Federal financial aid program regulations and policies.
• Demonstrated excellent oral and written communication skills
• Strong organizational skills with a focus on multi-tasking, transactional service
• Proven customer service experience, focused on client needs, well-developed listening skills, and demonstrated capacity to follow through on requests and problem resolution.
•Dedication to student service and success
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, and talk or hear.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Open Until Filled:No
Quick Link to Posting:Organization
Mission Statement:
Husson University inspires and prepares students for professional careers in current and emerging fields within the context of an education informed by the sciences and humanities.
The University
Located in beautiful Bangor, Maine, Husson University is a small school that makes a big impact. With 3,400 undergraduate and graduate students and an average class size of 18, Husson University prides itself on being an institution where everyone focuses on the student. Our students are more than just a number here at Husson.
We have a long-standing commitment to providing affordable and accessible education. Our faculty members are some of the leading experts in their fields. They include Fulbright scholars and numerous leaders of honorary and professional societies.
We have a strong focus on experiential learning. In fact, U.S. News & World Report ranked Husson as one of the top 10 institutions in the country for student participation in internships. (2013 and 2014)
Combined, these attributes have made Husson the “University of Choice” for professional careers in current and emerging fields where students succeed, experiential learning is championed and global understanding is promoted. All of our programs are designed to help students achieve career success. With 54 degree programs and 10 graduate professional programs to choose from, you’ll find Husson graduates in organizations devoted to business, information technology, criminal justice, hospitality, education, healthcare, communications, pharmacy and much more.
Our warm, welcoming campus community is part of Maine’s third largest city. Bangor is located along the banks of the Penobscot River and is part of the Maine Highlands. It offers local residents the perfect balance of arts, culture, shopping, dining, and entertainment, in a town with one of the lowest urban crime rates in America. Husson is easy to access from I-95 and Bangor International Airport.
And if you love the great outdoors, Husson offers you four seasons of adventure. Acadia National Park, Baxter State Park, Moosehead Lake Region, and the Camden Hills area are all just a short drive away. Everything from a relaxing day at the beach, to a thrill-packed mountain bike ride in fall foliage, to world-class skiing, is within reach.
If career growth and quality of life are important to you, and if you have a passion for educating the next generation of leaders by transforming students’ lives, then we invite you to learn more about Husson University.
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