Position Summary

Lake Forest College seeks a part-time Dispatch/Communications Officer who will work on two consecutive days, but negotiable scheduled days, on weekends on either a 7am-3pm or 3pm-11pm schedule (which will be determined at the time of hire). Since the Department of Public Safety operates 24 hours a day, every day of the year, weekend and holiday availability is required and scheduled.

The Dispatch/Communications Officer duties include, but are not limited to, answering all incoming calls for routine and emergency services, inquiries, and general assistance matters; dispatching on-duty Public Safety personnel to respond to calls for service/assistance; recording all information into the Department’s various database records and log sheets (Dispatch Records, Vehicle Records, Key Control Records, Property Records, Fire System Logs, Access Control System operation, and all other logs as assigned; assists walk in traffic requests for routine and emergency services, inquiries, and general assistance matters; processing new and replacement ID cards; and processing new, replacement, and temporary parking permits.

The Dispatch/Communications Officer duties also include monitoring all local law enforcement and fire department frequencies and dispatching Officers and other emergency services when necessary; monitoring critical fire alarms systems, access control systems, security alarm systems, and CCTV systems and dispatches Officers and other emergency services when necessary; handles roll-over calls not answered by an automated switchboard process; and initiates the campus-wide emergency notification system as necessary per policy.

Position Requirements

High School diploma or GED and minimum of two years related experience or equivalent combination of education and experience is required. Previous related security/law enforcement experience is preferred. Previous experience in campus public safety strongly preferred. Sound judgment and excellent interpersonal, organizational and communication skills are essential. Basic computer skills and working knowledge of Microsoft Word, Excel, Access, and Outlook is required.

Application Process
Please send a resume, cover letter and the names of three references to Assistant Director of Public Safety at sutton@lakeforest.edu.

About Lake Forest College

A highly selective liberal arts college located on Chicago’s North Shore, Lake Forest College enrolls approximately 1,600 students from 44 states, Washington DC, the US Virgin Islands, and 76 countries.

Lake Forest College is an Equal Opportunity Employer. Lake Forest College embraces diversity and encourages applications from women, members of historically underrepresented groups, veterans, and individuals with disabilities.