Enterprise Systems Administrator

Employer
Northeast Wisconsin Technical College
Location
Green Bay
Closing date
Mar 27, 2033

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Administrative Jobs
Technology, Analysts & Programming, Network & Systems Administration

Job Details

Job Title: Enterprise Systems Administrator
Location: Green Bay
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 602252
Qualifications

LOCATION: Green Bay Campus

STANDARD HOURS: 40 hours per week. Typical hours Monday-Friday 8:00 a.m. – 5:00 p.m.; Flexibility required to include other evening and/or weekend hours as necessary.

MINIMUM STARTING SALARY*: $77,296/year

*Current benefit eligible employees will be placed within the pay range based on their current rate/range.

Required online application available on website: www.nwtc.edu/jobs

The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students and community partners who are also committed to closing equity gaps.

POSITION SUMMARY

Facilitate the operation of systems by establishing and maintaining configurations, running processes, and correcting errors. Provide support to college staff enabling optimal use of systems. This includes responsibility for multiple systems used at the college such as the Student Information System (SIS), the Customer Relationship Management (CRM) system, the Room Scheduling System, and other systems as assigned. The Enterprise Systems Administrator looks at how the chosen solution can be best used to meet those requirements and what to do about the gaps.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

    The Systems Administrator (SA) is responsible for configuring and customizing the college applications to achieve the customer’s business requirements. Primary systems include Workday, PeopleSoft, and Salesforce.Quickly adapt and learn to configure additional ancillary systems as demanded by rapidly changing business requirements.Maintain relationships with the software vendors.
  • Evaluates vendor supplied software packages and makes recommendations to IT management.
  • Modifies and/or debugs complex vendor-supplied utilities and packages. Modifies, installs and prepares technical documentation for system software applications.
  • Diagnoses, isolates and de-bugs complex software problems and performs problem resolution.
  • Maintain and create new procedural or systems solutions as necessary to support the education business.
  • Participate in the vendor selection process for any business systems and integration.
  • Provide system configuration needed to sustain user interface and supporting systems.
  • Implement and provide systems support for API integrations.
  • Provide systems testing for upgrades and modifications.
  • Facilitate the generation of reports and queries for systems as well as generation of the college-wide room utilization reports.
  • Work with the business teams to facilitate issue resolution and process improvements.
  • Respond to customer technical issues that may arise in their use of enterprise systems
  • Investigate and correct errors with data entry or with the software.Manage and process system security requests.

POSITION QUALIFICATIONS

Competency Statement(s)

  • Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
  • Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
  • Analytical Skills - Ability to use thinking and reasoning to solve a problem.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
  • Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.
  • Self Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
  • Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

SKILLS & ABILITIES

    Strong organization and time management skills; able to manage tasks simultaneously Strong customer service orientation while maintaining a high level of integrity and confidentially Demonstrated troubleshooting/problem-solving mindset and capabilities Strong verbal, written, interpersonal skills

Education: Associate Degree in Business, Technology, or related field.

Experience: 3 years of experience working with a data management system is required. Experience with Workday, Salesforce, or PeopleSoft preferred.

Computer Skills: Strong keyboarding, technology skills, and Microsoft Office suite, primarily Excel, required.


PHYSICAL DEMANDS

Physical Demands

Lift/Carry

Stand

N (Not Applicable)

Walk

O (Occasionally)

Sit

C (Constantly)

Handling / Fingering

C (Constantly)

Reach Outward

N (Not Applicable)

Reach Above Shoulder

N (Not Applicable)

Climb

N (Not Applicable)

Crawl

N (Not Applicable)

Squat or Kneel

N (Not Applicable)

Bend

N (Not Applicable)

10 lbs or less

N (Not Applicable)

11-20 lbs

N (Not Applicable)

21-50 lbs

N (Not Applicable)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)

Push/Pull

12 lbs or less

N (Not Applicable)

13-25 lbs

N (Not Applicable)

26-40 lbs

N (Not Applicable)

41-100 lbs

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.

NWTC does not discriminate on the basis of age, race, color, disability, sex, gender, sexual orientation, gender identity, national origin or other protected classes. Inquiries regarding the College’s nondiscrimination policies may be directed to the Chief Officer for Diversity, Equity, and Inclusion at (920) 498-6826 or [email protected].

Organization

When it comes to student success, NWTC has set the standard for the state’s technical colleges. In 2010, NWTC was the first college in Wisconsin to join Achieving the Dream, a nonprofit dedicated to helping community college students succeed. Under the leadership of our president, Dr. Rafn, student success has become the center of our work. As a result, NWTC has been named a Leader College by Achieving the Dream for student success initiatives and one of four finalists for the AACC Awards of Excellence in the Student Success category.

In 2017, the College was selected to join Frontier Set, a diverse group of high-performing, high-potential postsecondary institutions identified by the Gates Foundation as leaders in transformation.

 

WORKING AT NWTC

NWTC offers the opportunity to work in a professional and stimulating environment where the intended culture of inclusion and a holistic view of the employee is promoted.  We empower employees to be their best selves and contribute to a culture of engagement and innovation.  We are committed to promoting a learning environment where employees and students of differing perspectives and cultural backgrounds pursue career and academic goals embraced in an environment of respect and shared inquiry.  Benefits of working at NWTC are measurable in ways such as greater knowledge and awareness of cultural differences, motivation for improved personal and professional relationships and a cohesive work environment. We provide our employees with a high-quality compensation and benefits package and professional development opportunities.

 

DIVERSITY, EQUITY AND INCLUSION (DEI) PROFILE:  NWTC

At NWTC, we believe everyone has worth. We are not limited to age, gender, social status, and religion. We are unified in dignity and diversity.

We believe everyone — no matter where they are in their personal and professional journeys — can dream big and rise above their current places.

"We believe everyone can soar higher. The fact of the matter is, everyone has different needs.  Out college must think about what our people need, and how are we going to meet those needs.  That’s when we start to talk about equity."  - Dr. H. Jeffrey Rafn, NWTC President

The Division of DEI fosters a culture of equity and inclusivity by providing leadership and procedural structure to ensure that all members of NWTC can engage in academic pursuits, obtain and maintain employment, and utilize college services without experiencing discrimination. The function of the College’s Diversity Team is to serve as the key voice for the Division of DEI to advocate for and support an inclusive culture while enforcing accountability around the College’s Strategic Directions.  The College has four focused areas that various strategic practices, initiatives, and goals fall under.

  1. Institutional Climate
    • Supports and monitors strategic college wide indicators and standards.
  2. Workforce
    • The focus is recruitment and retention of employees of a workforce.
  3. Education
    • Develops, guide and evaluate educational opportunities for students and employees.
  4. Student Success  
    • The focus is to enhance services and programs for the recruitment and retention of students.

CULTIVATING AN INCLUSIVE COLLEGE

iRespect

iRespect! is a college-wide movement to cultivate a welcoming and safe environment for all. 

  • We stand beside our students regardless of race, religion, gender identity, ethnicity, national origin, sexual orientation, ability, and age.
  • We are committed to maintaining a welcoming and safe space for all members of our community to work and learn.
  • We maintain a zero tolerance policy for discrimination, bullying, and behaviors intended to intimidate or demoralize members of this community.

Whether you are a student or employee, there are many opportunities for you to get involved with iRespect! 

 

Diversity and Inclusion Education – Inclusively Course Series

Walk into any lab, classroom, or office at NWTC, and it’s clear we love what we do. We understand how we impact the lives of our students and communities, and we thrive on that responsibility. Through the employee Inclusively Course Series, you can enhance your work at the College and increase your positive impact on students. You’ll gain tools and knowledge to help individuals from all walks of life discover and develop their unique gifts and talents.

Living Inclusively: The purpose is to develop the knowledge, skills, process, and understanding of culture and how it relates to personal and societal history, social perception and influence, personal values, beliefs, biases, societal structure, local and global societies, cultural practices, and functions and trends. All employees are required to take this course.

Teaching Inclusively: The purpose is to develop materials and strategies for ensuring that their classrooms are inclusive and engage all students, especially students of color. All benefit eligible faculty are required to take this course.

Serving Inclusively: The purpose is to develop policies and skills for ensuring that the campus environment is inclusive and engages all community members. All benefit eligible staff will be required to take this course.

Managing Inclusively: The purpose is to continue building upon the understanding of equity and inclusion and to begin applying this knowledge within a supervisor/leader role. Key components of the curriculum include: leading a multicultural environment; developing strategies for managing conflict; demographic data, student/alumni feedback, identity and bias, highlights from Teaching Inclusively and Serving Inclusively, and a capstone

To learn more, our A Guide to Diversity, Equity, and Inclusion at NWTC highlights various strategic practices, initiatives, and goals that support diversity and inclusion at the College. 

Find Us
Website:
Telephone
920-498-5444
Location
2740 West Mason Street
Green Bay
WI
54303
United States

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