Student Support Specialist

Tucson, AZ
Mar 26, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Posting Number:



Law Administration

Department Website Link:


Main Campus


Tucson, AZ USA

Position Highlights:

The James E. Rogers College of Law invites applicants for the position of Student Support Specialist II. A successful applicant will bring enthusiasm and excellence to student advising and support and will develop and implement strategies, systems, processes, communications, learning experiences, and networks promoting student outcomes. This position will primarily assist Master of Legal Studies students in successfully integrating into the College of Law community and in thriving personally and academically. This position will also assist and empower students to achieve academic success through a variety of activities, including but not limited to academic coaching, student learning centers, academic preparation and success coursework, tutoring, and life skills support.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities:

  • Implement diverse approaches to facilitate the growth and development of students in their academic and social integration into the College of Law and the University of Arizona, with a focus on MLS students and accelerated MLS (AMP) students.
  • Assist and empower students to achieve academic success and social adjustment through a variety of activities including academic coaching, course enrollment reminders and assistance, student learning centers, academic preparation and success coursework, tutoring, life skills support, and other services.
  • Serve as an initial contact and resource for routine graduate issues. This includes recruitment, admissions, compliance with policies and procedures, exams, and monitoring of student progress and paperwork.
  • Communicate to prospective students and current students the availability of funding sources, including QTR, employer reimbursement, and scholarships.
  • Communicate with faculty, academic advisors, and others to identify students in need of support.
  • Organize and facilitate workshops and other activities and assist student groups.
  • Proactively monitor academic progress of students, including enrollment and online course activity as an indicator of engagement.
  • Proactively identify, develop, monitor, evaluate and adjust individualized learning plans with learning strategies and academic techniques specific to each student.
  • Develop rapport and productive relationships with students by creating engaging, responsive, and welcoming environments for students to grow and gain new skills.
  • Maintain and document contact with students in standard reporting structures of each department to communicate student progress to and with appropriate constituents.
  • Develop, plan, implement, and deliver coursework (credit or non-credit) and related learning experiences that prepare individuals for the university experience and/or enhance academic success of current students.
  • Keep abreast of current national initiatives and activities and develop a network of resources and contacts to further expand student success. Explore ideas and opportunities to personalize programs to increase student participation and retention.
  • Plan and evaluate graduate student processes as part of a team working to efficiently serve students, including students in the BA in Law, MLS, MLS AMP, Global LL.M., and graduate certificates.
  • Additional duties as assigned.

Minimum Qualifications:

  • Bachelor's degree
  • Minimum of 3 years of relevant work experience

Preferred Qualifications:



Full Time/Part Time:

Full Time

Number of Hours Worked per Week:


Job FTE:


Work Calendar:


Job Category:

Student Services

Benefits Eligible:

Yes - Full Benefits

Rate of Pay:


Compensation Type:

salary at 1.0 full-time equivalency (FTE)



Career Stream and Level:


Job Family:

Student Support

Job Function:

Student Services

Type of criminal background check required::

Name-based criminal background check (non-security sensitive)

Number of Vacancies:


Target Hire Date:

Expected End Date:

Contact Information for Candidates:

Keith Swisher
Director, BA in Law - Master in Legal Studies Programs
Email: [email protected]
Phone: 520-621-1373
Mark Blair
Associate Director, BA in Law - Master in Legal Studies Programs
Email: [email protected]
Phone: 520-626-8575

Open Date:


Open Until Filled:


Documents Needed to Apply:

Resume and Cover Letter

Special Instructions to Applicant:

Diversity Statement:

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution and a Native American/Alaska Native-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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