Business Applications Analyst

Job description

Business Applications Analyst

Salary: $4,109.00 - $5,199.00 Monthly
Job Type: Full Time
Job Number: 201700243
Closing: 4/20/2021 12:00 PM Pacific
Location: Merced, CA
Department: Information Technology Systems

Interviews tentatively scheduled in late April
Merced College is a midsized community college located in California's Central Valley. Founded in 1962, the college serves more than 16,000 students, with room to expand on its 267-acre main campus and 120-acre Los Banos site, as well as at our innovative Business Resource Center in Downtown Merced. The City of Merced, incorporated in 1889, offers historical sites, affordable housing and access to the Bay Area and Sacramento. Merced is known as the Gateway to Yosemite National Park and the Sierra Nevada mountains, and is home to the University of California's newest campus, UC Merced. Our tree-shaded, growing community of just over 80,000 includes multiple biking and walking trails as well as access to several lakes — large and small — throughout the county.

As a member of the Information Technology Services Department, the business applications analyst supports the college community's ERP system and related applications. The incumbent will work with end-users from various campus departments along with ITS colleagues. If you are a team-player, enjoy a fast-paced fun environment, and are passionate about your work, we encourage you to apply and become part of the ITS team!

Merced College Vision
Merced College will provide transformative and empowering educational experiences to meet student and community needs.

Merced College Mission
Growing our community through education and workforce training:

  • lifelong learning
  • basic skills
  • career technical education
  • transfer
  • degree/certificate programs
  • Ensuring student success through equitable access, continuous quality improvement, institutional effectiveness, and student achievement.

    General Description:
    The Business Applications Analyst provides functional and technical support to end-users and acts as a liaison between department leads and ITS technical and development teams. Job requirements may include compiling specifications for end-user requests, creating custom reports, and researching problems related to the district-wide enterprise resource planning (ERP) system and related applications with which they interface.

    Examples of Duties
    Essential Functions:

  • Represent end-user interests and issues with Information Technology Services
  • Establish and maintain effective communications with end-users
  • Attend and participate in end-user group meetings and relevant conferences
  • Maintain consistent level of end-user satisfaction through service and/or training
  • Create and modify complex SQL reports
  • Create documentation and train others in reporting system access and report creation
  • Coordinate development and enhancements related to enterprise application systems
  • Coordinate technology integration for ongoing positive attendance tracking and reporting
  • Train end-users in the operation and use of new or modified systems or procedures of the ERP system and/or other related applications
  • Act as a liaison between vendors, technical staff, and application end-users
  • Review systems operations and help to resolve problems
  • Participate in district-provided in-service training programs
  • Other related duties as assigned

  • Knowledge of:
  • Integrated computing systems common in higher education
  • Project management
  • Business Intelligence (BI) systems and technologies used to gain insights from data
  • Structured Query Language (SQL), MS Excel, and Microsoft SQL Reporting Services

  • Ability to:
  • Interact with others using tact, patience, courtesy and effective listening skills
  • Effectively function in a setting with tight deadlines and a heavy workload
  • Analyze data and situations, reason logically, draw valid conclusions and develop effective solutions to system problems
  • Participate in and direct complex studies
  • Communicate effectively and tactfully in both written and oral form
  • Establish and maintain cooperative working relationships with faculty, staff, trainees, and others connected in the performance of duties
  • Ability to work effectively and demonstrate currency of knowledge with computers and other forms of advanced technology utilized in providing high-quality services
  • Develop training programs and evaluate performance improvement
  • Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability gender identity, sexual orientation, and ethnic backgrounds of community college students

  • Typical Qualifications

    • Associate's degree AND at least one year of applicable experience OR
    • High School diploma OR GED AND four (4) years applicable experience OR
    • The equivalent education and experience
    • Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students
    • Including enterprise business management systems (SIS, ERP, etc.)
    The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions.

    Work is performed primarily in an office

    • Ability to hear and understand speech at normal levels
    • Ability to communicate so others will be able to clearly understand normal conversation
    • Ability to read printed matter and computer screens
    • Ability to stand or sit for prolonged periods of time
    • Ability to bend and twist, stoop, kneel, crawl, push, pull
    • Ability to reach in all directions
    • Ability to work at a desk, conference table or in meetings of various configurations
    • Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard
    See in the normal visual range with or without correction

    Hear in the normal audio range with or without correction

    Supplemental Information
    How to Apply:
  • Submit a complete application by the closing date/time on the Merced College career pages at

  • Required Documentation:
  • Letter of interest addressing your qualifications for the position (cover letter)
  • Resume
  • List of three professional references (no letters of recommendation permitted)
  • Legible unofficial college transcripts (undergraduate and graduate); transcripts must include the degree major and date the institution granted the degree; official copies are not required unless applicant is hired

  • If Applicable:
  • Foreign transcripts must include a U.S. evaluation and translation completed by an approved organization per the State of California Commission on Teacher Credentialing. (Download PDF reader)
  • Equivalency Review Form (Required for applicants who do not possess the stated minimum educational qualifications and are seeking consideration on the basis of equivalency).

  • Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile.

    Interview Information:
    Those applicants deemed highly qualified for the position will be invited to appear for oral interviews before a screening committee. A limited number of candidates will be invited to interviews. Due to the current COVID-19 pandemic, the first interview will be scheduled via Zoom. The second/final interview may be scheduled onsite. Applicants are required to ensure access to the necessary technology to participate in a Zoom interview and will be responsible for their travel expenses, if necessary.

    Employee Benefits:
    The District pays (with small contribution from employee) health, prescription, vision and dental insurance premiums for the employee and dependents. Life and income protection insurance premiums are provided for the employee only. Sick leave and retirement benefits are also provided.

    Condition of Employment:
    The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States. Merced College does not sponsor visas. All offers of employment are subject to approval by the Board of Trustees. The applicant must be able to perform the essential functions of the position with or without reasonable accommodations.
    Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office. Merced Community College District is an Equal Opportunity Employer

    To apply, visit

    Copyright ©2017 Inc. All rights reserved.

    Posted by the FREE value-added recruitment advertising agency





    Diversity Profile: University



    View more

    Learn more on Inside Higher Ed's College Page for University

    Arrow pointing right
    Job No:
    Posted: 3/25/2021
    Application Due: 4/20/2021
    Work Type: Full Time