IT System Administrator II

Job description

Posting Number:


Internal Recruitment :


Working Title:

IT System Administrator II

Anticipated Hiring Range:

$80,000 - $100,000

Work Schedule:

M-F, 8-5, with occasional work outside of business hours and participation in 24x7 on call rotation

Job Location:

Raleigh, NC

About the Department:

The Office of Information Technology (OIT) provides a broad range of IT services for all NC State University students, faculty, and staff. The Application Infrastructure Services (AIS) team, in the Middleware Services unit of the Shared Services department within OIT, provides middleware infrastructure and application services on Unix and Windows platforms. The AIS team provides in-depth technical expertise for the ERP application, batch and web services, along with associated infrastructure components, critical to the availability of MyPack Portal, Financials, HR, Student Information Systems, document imaging, reporting tools and many other campus applications. The AIS team also supports the application build and deployment activities of application development and other technical teams.

Essential Job Duties:

As a member of the Application Infrastructure Services team, the primary purpose of this position is to provide application infrastructure support for the University’s enterprise applications. This position is responsible for resolving technical issues, supporting application development efforts, and participating in planning and project management of application implementations, upgrades and regulatory compliance initiatives at the University. This position uses programming and scripting languages, automation, configuration management and version control tools to provide process automation, needed functionality and increased system availability within the software infrastructure.

Other Responsibilities:

  • Install, upgrade and manage application infrastructure solutions and integration technologies that support * University centralized IT services such as MyPack Portal, SIS, Human Resources and Financials applications.
  • Provide process automation, needed functionality and increased system availability within the software infrastructure using scripting languages and automation tools such as PowerShell, Python, Puppet and Jenkins.
  • Provide technical expertise required to support application development projects, implementations and upgrades such as Wolf Reports, Sage, Stat, SAS and Visual Analytics.
  • Implement and maintain appropriate security controls required for regulatory compliance such as PCI-DSS.
  • Address moderately complex technical and operational issues, participate in an on call rotation, and work extended hours and weekends as necessary in support of the middleware infrastructure and applications.
  • Other duties as assigned.

Minimum Education and Experience:

Master’s degree and at least one year of relevant experience; or Bachelor’s degree with at least two years’ of relevant experience; or an equivalent combination of education, training and relevant experience.

Other Required Qualifications:

Must be an experienced Linux and/or Windows server administrator in an enterprise environment able to independently troubleshoot and resolve routine and non-routine issues at the OS and application level.

Ability to write scripts for automation of routine tasks and experience with systems analysis, troubleshooting, and working in a project team environment to implement new processes and platform features are required.

Demonstrated ability to communicate effectively, work independently, and collaboratively as part of a team.

Must be capable of quickly learning new tools and processes, be detail oriented, and possess strong interpersonal, time management and organizational skills.

Preferred Qualifications:

The preferred candidate will be an experienced Unix and Windows system
administrator with knowledge of current server and infrastructure best practices, and
at least 5 years technical experience in a mid to large enterprise computing environment including experience with web server and application server administration, automated systems management tools and virtualization technologies.

As we routinely solve complex IT problems, having experience with areas such as
application administration, application development, storage and networking are all

Experience with SAS EBI and Visual Analytics platform, Oracle PeopleSoft, or other ERP software administration, in a university setting is a definite plus.

Required License(s) or Certification(s):


Valid NC Driver's License required:


Commercial Driver's License required:


Job Open Date:


Anticipated Close Date:

Open Until Filled.

Position Number:


Position Type:

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Is this position partially or fully funded on ARRA stimulus monies?:


Department ID:

517101 - Shared Services


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.




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Job No:
Posted: 3/25/2021
Application Due: 5/15/2021
Work Type: Full Time