Enrollment Advisor
- Employer
- Loyola University Chicago
- Location
- Chicago-Water Tower Campus
View more
- Administrative Jobs
- Institutional & Business Affairs, Admissions & Enrollment
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
ENROLLMENT ADVISOR
Position Number:8102502
Job Category:University Staff
Job Type:Full-Time
FLSA Status:Exempt
Campus:Chicago-Water Tower Campus
Department Name:GRAD & PROF ENROLLMENT MGMT
Location Code:GRAD & PROF ENROLLMENT MGMT (02013A)
Is this split and/or fully grant funded? :No
Duties and Responsibilities:Reporting to the Associate Director, Enrollment Outreach Center, the Enrollment Advisor will engage and support prospective graduate and professional students in all phases of the recruitment process to advance the strategic enrollment goals.
Reach out to prospective students via phone and take incoming calls from prospective students in a team environment. Expected to complete 60-100 outbound calls per day qualifying students on their educational goals and interests.
Complete the certification process and associated on-going training to develop broad University and program knowledge.
Screen prospective students to determine their motivation for continuing education; understand their career goals and the obstacles that might prevent them from starting or continuing their education and help them to overcome those obstacles.
Use consultative sales skills, develop relationships with prospective students and applicants to recruit the most qualified students for Loyola’s Graduate& Professional programs. Present information about the benefits of education and Loyola University Chicago, tailoring messages to the student’s needs, motivation, and career goas.
Conduct telephone interviews to screen initial questions for potential students’ applicants. Act as initial point of contact for inbound prospective students-provide timely information through e-mail, telephone and live chat regarding available programs.
Guide students through the admissions process, respond to questions, link them to financial aid and academic advisors, and gather documents necessary for students to apply.
Utilize CRM system for proper tracking and accurate reporting of recruitment to allow for lead segmentation and easy follow-up messages.
Support GPEM funnel activities making outbound calls to applicants, admits and event registrants as assigned.
Help train new team members.
Perform other duties and responsibilities as assigned or required.
Minimum Education and/or Work Experience:Bachelor’s degree and three years’ experience in higher education, marketing or sales OR Associates degree with five years of experience in higher education, marketing or sales OR seven years of experience in higher education, marketing or sales.
Qualifications:•Prior work experience in higher education, marketing or sales preferred. Experience in sales, recruitment, or admissions, preferably one (1) year in an outbound recruitment office.
•Excellent communication skills (persuasive and negotiation skills, strong writing, interpersonal and public relations skills) are a must.
•Proven customer service; skilled at connecting and building rapport with customers from diverse background.
•Proficiency in essential office technology (Microsoft Outlook, Word, etc.)
•Ability to work well in a team environment
Certificates/Credentials/Licenses:n/a
Computer Skills:Proficiency in essential office technology (Microsoft Outlook, Word, etc.)
Supervisory Responsibilities:No
Required operation of university owned vehicles:No
Does this position require direct animal or patient contact? :No
Physical Demands:None
Working Conditions:None
Open Date:03/22/2021
Quick Link for Posting:Organization
Working at Loyola University Chicago
Loyola University Chicago, a private university founded in 1870 as St. Ignatius College, is the nation’s largest Jesuit, Catholic University and the only one located in Chicago. Shaped by our city and our Jesuit traditions, Loyola University Chicago offers students an educational environment unmatched for its diversity of thought and experience.
Loyola University Chicago comprises four campuses: Lake Shore (LSC), Water Tower (WTC), Health Sciences (HSC), and the John Felice Rome Center in Italy, and is home to eleven schools and colleges: Arrupe College, Quinlan School of Business, Marcella Niehoff School of Nursing, Stritch School of Medicine, College of Arts and Sciences, School of Communication, School of Continuing and Professional Studies, School of Education, School of Law, School of Social Work, and Graduate School. Loyola also features course locations in Beijing, China; Saigon-Ho Chi Minh City, Vietnam; Vernon Hills, Illinois (Cuneo Mansion and Gardens); and a Retreat and Ecology Campus in Woodstock, Illinois.
With three campuses spread throughout the greater Chicago area, students have access to hundreds of cultural institutions as well as thousands of internships and networking opportunities with the city's Fortune 500 companies. Study-abroad programs at our Rome and Beijing Centers provide engagement with the global community and economy.
While rigorous programs of research and study are one hallmark of a Jesuit education, we're not just preparing students for a career, we're preparing them for life. We challenge our students to learn broadly, to think critically, to serve generously, to lead with integrity, to respect diversity. We come from all faiths and ethnic and economic backgrounds, with a common purpose of building a better society.
Recognizing Loyola’s excellence in education, U.S.News and World Report has ranked Loyola consistently among the "top national universities" in its annual publications, and named the University a "best value" in its 2008 rankings.
Our faculty take a person-centered approach to education. They’re not just here to teach students what they know, they’re here to teach them to think critically and creatively and to reach for their own discoveries.
More facts about Loyola University Chicago:
- Total enrollment: 15,902
- 80+ undergraduate majors and 80+ minors
- 140+ graduate, professional, and graduate-level certificate programs
- More than 4,000 faculty and staff members
- 14:1 Undergraduate student/faculty ratio
- 150,000 alumni; 85,000 in Chicago
- One of only eight percent of all American colleges and universities to have a Phi Beta Kappa honor society chapter
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