Counselor/Case Manager

Job description

Job no: 495536
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Health, Student Services

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at Boise State University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Boise State University is an affirmative action/equal opportunity employer, and members of historically underrepresented groups are especially encouraged to apply. We are a welcoming campus that supports diversity and inclusion.

Job Summary/Basic Function:

Provides a blend of case management and counseling services of a remedial, preventive, and developmental nature through direct and indirect (consultation) contacts with students, faculty, and staff (individually and in groups). This position oversees approximately half the clinic’s crisis/triage appointments and is the point person for safety assessments and coordination of emergency interventions.

This is a 10 month appointment.

Level Scope:

The Counselor/Case Manager is primarily responsible for providing a range of direct and indirect professional counseling services, for Boise State students, faculty, staff, that are within the scope of services offered by Counseling Services. Treatment modalities include individual, multi-person, group counseling, crisis intervention, and psychological assessment. Direct services would focus on the management of approximately half of our crisis intervention/triage based behavioral health appointments and crisis intervention across campus, providing weekly supervision, and maintaining a weekly caseload of approximately 10 clients. Indirect services are geared toward enhancing client/patient care including: following up on CARE Reports, hospitalizations, assisting clients/patients with other appropriate services, and maintaining/developing relationships with community referrals. This position also performs supervision, consultation, collaboration with departments across campus, outreach/preventive programming. This position collaborates and consults with other counselors, social workers, psychologists, psychiatrists and medical providers, as well as all other staff with University Health Services and the community to ensure effective treatment. At times, this position will back up the Director of Counseling Services in providing direct consultation to students, faculty, staff, administration, and parents on a variety of psychological topics and problems.

Essential Functions:

40% of the time the position must:

Direct Clinical Services:

  • Provide direct service counseling (individual, multi-person, group, psychological evaluation) to Boise State students, faculty, staff and dependents within the scope of services offered by Counseling Services.
  • Provide Crisis intervention and triage coverage/consultation to students and other members of the university community.

40% of the time the position must:

Case Management:

  • Timely documentation of clinical services
  • Be the point person for safety assessments, coordination of emergency interventions and resources (which at times includes hospitalization).
  • Collaborate with Health Services providers (Counseling, Medical and Wellness staff) and with the community to ensure that the client/patient receives comprehensive coordinated care.

10% of the time the position must:

Coordination and Indirect Services:

  • Participate in weekly psych rounds and staff meetings, and other meetings as assigned.
  • Duties will be assigned that will require administrative coordination, or assistance of coordination of a specific area (e.g., AODA Programming, workshops, outreach, etc…), and/or participation on a university committee/group.
  • Participate in the training and direct supervision of Counseling Services Fellowship members/trainees
  • Participate in, design and/or conduct developmental and outreach program activities in the form of presentations, trainings, workshops, tabeling events, etc. that are helpful to the mental health of the university community.

Knowledge, Skills, Abilities:

Clinical/Counseling -knowledge, skills, and experience related to providing individual and group counseling; empathy, listening skills, problem solving, wide repertoire of intervention strategies, knowledge of ethical principles, mastery of personal and interpersonal dynamics, assessment skills, diagnosis, abnormal behavior/psychopathology, experience/knowledge working on a highly integrated clinical team consisting of Physicians, Psychiatrists, Family Nurse Practitioners, Physician’s Assistants, Psychologists, Counselors, Social Workers, Nurses, etc.

Supervision -knowledge, skills, and experience related to professional training in the field of psychology, leadership modeling, ethical guidelines, state statutes, professional development, training models.

Consultation -proactive, flexible, open communication style, solution-focused, relationship building skills

Teaching -competency in wide variety of psychology topical areas, teaching expertise

Crisis management -maintain up-to-date skills related to high risk populations and community resources in mental health, crisis intervention techniques, and case management skills based on up to date knowledge and principles of case management.

Minimum Qualifications:

  • Masters degree in Counseling or Social work
  • Clinical endorsement
  • Registered Supervisor in the state of Idaho.
  • Strong History of clinical supervisory experience.
    A demonstrated commitment to promoting and enhancing diversity. And an ability to work with diverse student, faculty and staff populations.

Preferred Qualifications:

Experience working in a University Counseling Center

Salary and Benefits:

Salary commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at

Required Application Materials:

Please submit a cover letter indicating your interest and qualifications as well as a resume with employment history.

Advertised: March 17, 2021 Mountain Daylight Time
Applications close: April 14, 2021 Mountain Daylight Time




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Job No:
Posted: 3/18/2021
Application Due: 4/14/2021
Work Type: Full Time