Work Study Continuing Education Customer Service Representative

Job description

Job Title: Work Study Continuing Education Customer Service Representative
Location: Clayton State University
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 224844
About Us

Located 15 miles southeast of downtown Atlanta, Clayton State University offers employees a diverse environment which fosters both professional and personal development. The university is committed to cultivating an environment of engaged, experienced-based learning, enriched by active community service. Clayton State offers multiple Bachelor and Master Degree programs which currently enrolls over 6,900 students in challenging campus and on-line courses.

The campus is situated just 20 minutes from downtown Atlanta on 214 beautiful acres, making access to the metropolitan area a breeze. We’ve been named a Top Workplace in Atlanta by the Atlanta-Journal Constitution for six consecutive years. And we also were named one of 79 higher education institutions across the nation in The Chronicle of Higher Education’s list of 2017 Great Colleges to Work For.

Job Summary THIS POSITION IS ONLY FOR CURRENTLY ENROLLED CLAYTON STATE UNIVERSITY STUDENTS WHO QUALIFY FOR FEDERAL WORK STUDY! YOU MUST CHECK WITH FINANCIAL AID TO SEE IF YOU QUALIFY.

Position Summary: Provides general administrative support to the Continuing Education staff. Must have the ability to communicate effectively with internal/external clients; provide appropriate responses to questions, complaints and/or comments.

Assist with filing, data entry, mail retrieval and distribution; errands across campus, verify student information, refer incoming calls to appropriate departments, and assist with student registrations.

Knowledge, Skills, & Abilities Desired Ability:

  • Ability to project a positive and professional image of Continuing Education
  • Ability to work well with a diverse staff and students
  • Ability to accept constructive criticism
  • Ability to set-up and trouble-shoot minor computer issues
  • Ability to communicate effectively, both orally and in writing
  • Ability to juggle and manage multiple projects and shifting priorities
  • Ability to organize and execute work independently
  • Ability to work with grace and good humor under pressure
  • Ability to work flexible schedule including possible nights, and Saturday’s
  • Specific hours needed: (Mon – Fri 9:00a – 5:00p) (Saturday’s 8:00a – 12noon; may vary

Desired Knowledge: Knowledge of practices, methods, and techniques of general office operations. Working knowledge of Microsoft Office Suite; basic office equipment and machinery.

Desired skill: Skilled in the usage of Social Media components; Facebook, LinkedIn, Twitter; etc

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Clayton State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of the University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Clayton State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Clayton State University Office of Human Resources at (678) 466-4230. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at: (678) 466-5445.

 

 

 

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Job No:
Posted: 3/11/2021
Application Due: 7/11/2021
Work Type: Full Time
Salary: