Medical Office Supervisor, SCJC

Job description

Job location: Charlottesville, VA

Employment Type: Full-time
Posted data: 2021-03-04
Req: R0022570

The Sheila C. Johnson Center for Clinical Services within the School of Education and Human Development at the University of Virginia seeks qualified applicants for a full-time position as a Medical Office Supervisor.

The individual will assume leadership duties on a well-organized outpatient administrative staff team, working alongside of front desk and billing staff, but with a higher level of independence and oversight responsibilities. The Medical Office Supervisor duties include implementation and oversight for a range of clinical support services, potentially including billing, patient reception and telephone screening, scheduling, referral and file management, credentialing, purchasing, troubleshooting, advising, and conducting performance management audits. Office Supervisors perform work with limited supervision and high standards for customer service and collaboration.


Education & Experience:

  • High School Diploma with eight years of administrative experience in a health care environment, including some experience leading or supervising others, is required.
  • OR a Bachelor’s degree and four years of administrative experience in a health care environment, including some experience leading or supervising others, is required.
  • Master’s degree is preferred.


  • General knowledge of outpatient clinic workflows and working within HIPAA requirements.
  • Strong organizational skills;
  • Strong written and verbal skills;
  • Excellent interpersonal communication skills;
  • General knowledge of Microsoft office software (e.g., Excel, Outlook, Word);
  • Ability to learn and interface with University and Clinic technologies (electronic medical record, accounting systems, etc.)
  • Ability to interact with various levels of internal and external constituencies with confidentiality and high levels of customer service;
  • Ability to work quickly at times, while maintaining accuracy and professional demeanor.
  • Ability to work remotely and in-person.
  • Sense of purpose/pride in supporting high-quality clinical training and services to clients and their families is preferred.
  • Ability to lead by example, taking part in and maintaining a positive work culture centered on teamwork, a shared sense of mission, and respect is preferred.
  • Ability and frustration tolerance for problem solving, maintaining, and improving detail-oriented workflows, systems, and collaborations is preferred.

Anticipated Hiring Range: $22 – $29/hour (~$46,000 – $60,000, annually) commensurate with qualifications and experience with UVA Benefits.


For questions about the position or the application process, please contact Bethany Case, Academic Recruiter. Applicant review will begin March 8. This position will remain open until filled.

Please apply through Workday, and search for "Medical Office Supervisor". Complete an application online and attach a cover letter and CV/resume all into the resume submission field, multiple documents can be submitted into this one field. Internal applicants must apply through their UVA Workday profile.

UVA’s Sheila C. Johnson Center for Clinical Services at the School of Education and Human Development provides transdisciplinary clinical services for individuals of all ages, incorporating the expertise of licensed professionals and faculty with graduate training programs spanning a range of clinical specialties. The Center serves the needs of the community by providing a vibrant, welcoming, modern, and elegant setting for the provision of clinical psychology, speech and language pathology, audiology, and reading services.

Charlottesville and central Virginia offer a distinctive community for both personal and professional activities. Charlottesville is located in the foothills of the Blue Ridge Mountains and is consistently listed among the top cities in national rankings of the most desirable places to live. It offers a thriving community, highlighted by regular literary, film, musical, theatrical, and historical festivals. For more information about UVA and the surrounding area, please visit UVA assists faculty spouses and partners seeking employment in the Charlottesville area. To learn more please visit

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.




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Job No:
Posted: 3/5/2021
Application Due: 3/19/2021
Work Type: Full Time