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Online Learning Associate - Teaching & Learning Support, eLearning - Gies College of Business (...

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Description:

Online Learning Associate, Teaching & Learning Support
Gies College of Business
University of Illinois at Urbana–Champaign

PRIMARY FUNCTION:

The Online Learning Associate, Teaching & Learning Support helps faculty teach interactive live online classes and is key to enabling outstanding online teaching and learner experiences. They review lesson plans and learning materials, use technology to facilitate live online classes by managing breakout rooms, polls, files, videos, chat, and coordinates a team of course assistants. As part of the Learning Experience team, this position contributes to data-gathering and pedagogical research to improve the quality of the learning experience to support growth of the online degree programs. They work in a high-pressure environment where their attention to detail, planning and professionalism are crucial to the success of our faculty and thousands of students in our flagship online programs.

“Live sessions” is the term we use at the Gies College of Business to refer to synchronous class meetings in our fully online programs. These live sessions are a key part of our online instruction, allowing for true 2-way synchronous video instruction and interaction between faculty, students, and staff. Live sessions are highly engaging class sessions for our online Master of Business Administration, Master of Science in Accountancy, Master of Strategic Management, Executive Education and select undergraduate courses. The live session support team consists of graduate student employees, hourlies, and full-time staff members. On average there are 30-35 live sessions per week, and we’ve conducted 4000 sessions over the past four years.

The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. For more information, visit http://go.illinois.edu.EEO.

About the Gies eLearning Team
The eLearning team is a talented group of teaching, instructional design, and media professionals who are passionate about delivering educational excellence through innovation. We are dedicated to furthering the Gies College of Business’s mission of democratizing education. We revolutionize the delivery of a high-quality business education by harnessing technology to break through financial and geographic barriers. Apply to join our team and break down barriers.

MAJOR DUTIES & RESPONSIBILITIES:

Live Session Teaching & Learning Support

  • Facilitate and attend live online interactive classes (live sessions), webinars, and events
  • During live sessions, manage and create breakout rooms, polls, files, videos, and chat
  • During live sessions, be “on camera” when needed in front of hundreds of students
  • Provide support to students, faculty and staff during live online class sessions
  • Analyze and assess weekly lesson plans from a curriculum perspective
  • Prep, perform quality control, and disseminate weekly course lesson plans and teaching materials, paying special attention to accessibility and universal design
  • Update live sessions and related material in course website, event, and project management systems
  • Coordinate team of course assistant and tech support student employees
  • Gather key live session performance and student outcome metrics
  • Monitor live sessions, flag issues, and provide reports at the completion of every live session
  • Collaborate with faculty, eLearning Specialists, studio personnel, digital media professionals, and student employees
  • Available to work weekday mornings, evening hours and Saturdays

Learning Experience Research

  • Observe Live Sessions, following data-gathering protocols determined by the Learning Experience team
  • Log technical and pedagogical issues that occur during Live Sessions
  • Contribute to data analysis activities to consider means for continuous quality improvement
  • Willingness to participate or collaborate with research initiatives

Live Session Training

  • Train faculty and staff on how to use web-based conferencing technology to effectively conduct live online classes in both studio and remote environments.

Other

  • Serve on committees as appropriate
  • Other duties as assigned

POSITION REQUIREMENTS & QUALIFICATIONS:

Education
Required: Bachelor’s degree.

Preferred: Bachelor’s degree or higher in Education, with digital learning experience or course work.

Experience
Required: Excellent communication, presentation, and team skills. Excellent time-management, punctuality, and attention to detail. Familiarity with online web conferencing and collaboration software. Experience troubleshooting basic technical problems (internet connections, cameras, audio).

Preferred: Experience using new technologies for teaching and learning. Familiarity with the literature on teaching, learning, faculty development, and course development. Experience conducting and designing trainings, associated tutorials and support documentation. Experience working with adult learners, US and international students and faculty in online higher education contexts. Familiarity with business education. Experience working in instructional settings where accessibility is considered in all phases of the teaching and learning process.

SALARY:
Salary is commensurate with qualifications and experience.

APPOINTMENT STATUS:
This is a full-time (100%), benefits-eligible academic professional position appointed on a 12-month basis. The position is available as soon as possible after the closing date.

TO APPLY:
For full consideration, all applicants must create a candidate profile at https://jobs.illinois.edu and upload a cover letter, resume and contact information for three professional references by March 23, 2021. Applicants may be interviewed before the closing date; however, no hiring decision will be made until after that date. All requested information must be submitted for your application to be considered. For further information regarding application procedures, email tethomp@illinois.edu.

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility. The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment.

College Name or Administrative Unit:Gies College of Business Category:6-Research Title:Online Learning Associate - Teaching & Learning Support, eLearning - Gies College of Business (143046) Open Date:03/02/2021 Close Date:03/23/2021 Organization Name:eLearning

Organization

Since its founding in 1867, the University of Illinois at Urbana-Champaign has earned a reputation as a world-class leader in research, teaching, and public engagement.

Faculty

A talented and highly respected faculty is the University's most significant resource. Many are recognized for exceptional scholarship with memberships in such organizations as the American Academy of Arts and Sciences, the National Academy of Sciences, and the National Academy of Engineering. 

Our faculty have been awarded Nobel Prizes, Pulitzer Prizes, and the Fields Medal in Mathematics.The success of our faculty is matched by that of our alumni: 11 are Nobel laureates and another 18 have won Pulitzer Prizes.

Academic Resources

Academic resources on campus are among the finest in the world. The University Library is one of the largest public university collections in the world with 11 million volumes in its 37 unit libraries. Annually, 53,000,000 people visit its online catalog. Students have access to thousands of computer terminals in classrooms, residence halls, and campus libraries for use in classroom instruction, study, and research.

Research

Students and scholars find the University an ideal place to conduct research. The Beckman Institute for Advanced Science and Technology is a model for interdisciplinary research, where eighteen research groups from sixteen University departments work within and across three broadly defined themes: biological intelligence, human-computer intelligent interaction, and molecular and electronic nanostructures. The University is also home to the National Center for Supercomputing Applications (NCSA).

Undergraduate Education

The University has a fundamental commitment to undergraduate education. Nearly 28,000 undergraduate students are enrolled in nine undergraduate divisions, which together offer some 4,000 courses in more than 150 fields of study.

Undergraduate admission is highly selective. In the 2001 freshman class, students in the middle 50% had ACT scores between 25 and 30 and ranked between the 83rd and 96th percentiles of their high school graduating classes.

The University enrolls over 9,000 graduate and professional students in more than 100 disciplines. It is among the top five universities in number of earned doctorates awarded annually in the United States.

Also integral to the University's mission is a commitment to public engagement. Each year about 65,000 Illinois residents participate in scores of conferences, institutes, courses, and workshops presented statewide. Research and class projects take students and professors off campus to share expertise and technical support with Illinois farmers, manufacturing firms, and businesses. In a typical year, student volunteers log more than 60,000 volunteer hours.

The Arts

A major center for the arts, the campus attracts dozens of nationally and internationally renowned artists each year to its widely acclaimed Krannert Center for the Performing Arts. The University also supports two major museums: the Krannert Art Museum and Kinkead Pavilion; and the Spurlock Museum, a museum of world history and culture. 

Other major facilities include the multipurpose Assembly Hall (16,500 seats); Memorial Stadium (70,000 seats), site of Big Ten Conference football games; and the Intramural-Physical Education Building, one of the largest recreational facilities of its kind on a university campus.

Inclusive Illinois, one campus, many voices

Inclusive Illinois is the University’s commitment to cultivating a community at Illinois where everyone is welcomed, celebrated, and respected. Illinois is about how we value difference to make a difference. http://www.inclusiveillinois.illinois.edu/

As evidence of the University’s commitment to enhance the working, living, and learning environment for faculty, staff, and students, the University will encourage a standard of conduct and behavior that is consistent with the values of inclusivity. In an environment of inclusivity, there is no place for acts of hatred, intolerance, insensitivity, bigotry, threats of violence, harassment or discrimination.

Inclusive Illinois, one campus, many voices

Inclusive Illinois is the University’s commitment to cultivating a community at Illinois where everyone is welcomed, celebrated, and respected. Through education, engagement, and excellence, each voice creates the Inclusive Illinois Experience.

How can we appreciate difference to make a difference?

Illinois is the place where we embrace difference. We embrace it because we value it. We value it because we know that we have so much to learn from each other in our living, learning, and working environment.

Illinois is the place where we recognize the power of possibility and where great potential is realized. Inclusive Illinois is the vision of that place: a vision made real by leadership and commitment.

Illinois is the place where consensus is forged by discourse and where everyone’s contributions are recognized: significant contributions that elevate us because they are informed and enhanced by race, ethnicity, gender, sexual orientation and gender identity, age, physical ability, religion, class, and national origin. We are enriched by these perspectives, and we are united by the very discourse that brings these views together.

It is a process. It is transformative. And we celebrate the remarkable changes we set in motion here … taking an important step … crossing boundaries … starting with our own.

It all starts with each of us: with our willingness to embark on the journey in the search for answers, and with our openness and acceptance of the answers we find. Illinois is the place where it all comes together.

Learn more about how Inclusive Illinois promotes diversity here.

Commitment to Equal Opportunity

The commitment of the University to the most fundamental principles of academic freedom, equality of opportunity, and human dignity requires that decisions involving students and employees be based on individual merit and be free from invidious discrimination in all its forms, whether or not specifically prohibited by law. Among the forms of invidious discrimination prohibited by the University policy but not law is discrimination, including harassment, on the basis of sexual orientation. Complaints of invidious discrimination in violation of University policy are to be resolved within existing University procedures. The policy of the University of Illinois is to comply with all federal and state nondiscrimination, equal opportunity, and affirmative action laws, orders, and regulations. The University will not engage in discrimination or harassment against any person because of race, color, religion, sex, national origin, ancestry, age, marital status, disability, unfavorable discharge from the military, or status as a disabled veteran or a veteran of the Vietnam era. This nondiscrimination policy applies to admissions, employment, and access to and treatment in University programs and activities

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