FOOD SERVICE ASSOCIATE
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Depending on the size of the entity and department structure, Level I Level II Level I and Level II may be combined. Perform routine tasks and manual work under immediate supervision in support of hospital food service operations; operate dish machine; wash pots and perform heavy cleaning duties; transport equipment, food, supplies, and refuse as directed. Perform a variety of tasks in preparation, service and delivery of food products and/or service operations (i.e. prepare, mix, assemble, portion, serve and store food as directed; receive inspect, store, secure disburse and control inventory of foodstuffs, supplies and equipment). Also may function as a cashier when directed. Work Performed Level I following: Level II *Retrieve, collect, and transport food service supplies, equipment and refuse as directed. * Strip carts/trays, sort, rinse, dishes and silverware, operate and unload dish machine, and store clean items; inspect washed items for cleanliness and breakage. * Clean and maintain dish machine; clean and sanitize assigned areas. *Washes pots, pans and equipment. * Collect, sort and dispose of trash. *Follow all safety procedures for using equipment and chemicals. * In addition to the duties described in Level I, performs the *May set up and serve food to patients and cafeteria customers as specified by menus, ensuring that all food items are properly portioned and handled within established sanitation standards. *May operate and monitor proper functioning of food service equipment; follow all safety procedures for using equipment and chemicals; clean and sanitize equipment after use. *May assist in tray line and/or cafeteria setup, ensuring that quality standards are maintained and safe food handling guidelines are adhered to. *Detect and report improperly prepared food or food that does not meet standards and/or defective/damaged merchandise and status of all supplies in stock. *May assist in the care and maintenance of work a maintenance of work areas and alert supervisors to problems as they arise. *May place food and supply orders with approved vendors under direction and guidance of Food Service Manager. *May review stock levels of common food stuffs and advanced menu items, conduct physical inventories and maintain inventory records; unload incoming supplies and equipment. *May transport food carts to assigned locations. *May prepare and set up food items to be delivered to catering functions as needed *May plan, organize and provide service for routine and more complex catering functions. *May work as needed for specially planned catering events. *May maintain an accurate inventory of all catering equipment. *May be responsible for the maintenance and upkeep of the catering area. If functioning as a cashier: *Calculate total cost of items on food tray; accept payment in cash or meal tickets. *Ensure validity of meal cards. *Total cash/tickets at end of work period; deposit money and prepare deposit report sheet.
Knowledge, Skills and Abilities Level I practices. *Ability to lift/push/pull 50 pounds. *Ability to read/write and follow oral and written instructions. Level II - Same as level I plus: *Basic math skills *Basic computer/cashier/calculator skills *Strong customer service skills *Ability to operate food preparation equipment. *Ability to prepare/handle foodstuffs using safe food handling *Ability to maintain inventory Level Characteristics Level I Level II Heavy cleaning duties Excellent customer service skills Ability to work effectively with minimal supervision Ability to maintain inventory
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.