About Us

Welcome to one of the most dynamic universities in the nation.

Since 1906, UWG has been home to those who are eager to take their own path, learn, and grow. With more than 13,400 students and 85+ programs, we’ve come a long way since then. Today, we’re a regional powerhouse with locations in Carrollton, Douglasville, and Newnan, Georgia, making a difference in the lives of our students, our neighbors, and the world. The one thing that’s never changed: Amazing things happen when you Go West.

For more information about UWG, visit https://www.westga.edu/about-uwg/index.php.

Job Summary

Complex data analysis and presentation of key metrics related to benchmarks which support program integrity and student success in multi-institutional program. Will inform and work as strong and highly engaged team participant in initiatives to increase student success and ensure program quality. This includes coordination of textbooks and lab kits, and survey activities across the Collaborative programs. Must collect and analyze data critical to program and student success. This combined with participation in student success initiatives are closely linked to program reputation, quality and profitability. Errors may lead to loss of revenues and poor student outcomes.

Responsibilities

Identify and execute metrics - 20

Identify and execute appropriate methods to provide in-depth understanding of student performance, team engagement, and other metrics to evolve departmental strategy and inform tactical execution and measurement. These methods will include complex queries, predictive and descriptive modeling and data mining. Assists in coordination and production of annual Factbook, web content management, and reporting real-time and KPI metrics in appropriate areas.

Develop and maintain a robust student intervention model - 20
Under the direction of the Student Engagement Associate Director, will develop and maintain a robust student intervention model, provide assistance and outreach to at-risk students in solving success related challenges, and coordinating solutions between students, faculty and related staff. Serve as a resource and liaison to team members regarding considerations in unique and difficult cases.

Develop new support programs and services for at-risk populations - 20
Develop new support programs and services for at-risk populations, such as academic coaching and peer mentoring. Will serve as an implementation and training lead for the SEADS early alert system.

Evaluate success team outreach efforts - 20
Evaluate success team outreach efforts through documented formal and informal observations, working collaboratively with leaders and staff to implement benchmarks and related assessments.

Responsible for direct student outreach in assigned areas - 20
Responsible for direct student outreach in assigned areas, and participation in system and departmental initiatives and research designed to increase student success and learning outcomes. Will present findings, as needed, in the form of conference presentations and articles. Other responsibilities as assigned.

Required Qualifications

Educational Requirements
Bachelor's Degree

Required Experience
2-3 years related experience

Preferred Qualifications

Additional Preferred Qualifications
Experience in Qualtrics, survey methods and survey analysis strongly desired.

Preferred Educational Qualifications
Master's degree preferred

Preferred Experience
Prefer that the related experience be in higher education

Proposed Salary

Minimum $45,540 to Midpoint $58,632

Required Documents to Attach

• Resume/CV
• Cover Letter

Optional Documents to Attach

• Up to three letters of reference

Knowledge, Skills, & Abilities

SKILLS
Demonstrated organization skills and ability to engage successfully with students. Strong proficiency in Microsoft Office, Access, Excel. Ability to analyze, quantify and present data effectively. Superior written communication skills, including spelling, grammar, and persuasion.

Contact Information

Julili Fowler, jfowler@westga.edu

Conditions of Employment

Please be advised that should you be recommended for a position, the University System of Georgia Board of Regents policy requires the completion of a background check as a prior condition of employment.

Equal Employment Opportunity

It is the policy of the University of West Georgia to follow federal law in regards to affirmative action and equal opportunity. The University of West Georgia’s affirmative action program and related policies are developed in compliance with Executive Orders 11246 and 11375, as amended; Title VII of the Civil Rights Act of 1964; the Rehabilitation Act of 1973 (Sections 503 & 504) and the Americans with Disabilities Act of 1990 (Title II) and their implementing regulations; the Age Discrimination in Employment Act of 1967; and the Vietnam Era Veterans Readjustment Assistance Act of 1974, as it amends 38 U.S.C. 4212.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
Yes, this position will be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time