Director, Clinical Program

Job description

Job location: Miami, FL

Employment Type: Full-time
Posted data: 2021-03-02
Req: R100044629
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Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.


The Clinical Program Administrative Director, Cancer Survivorship will perform administrative and operational duties in the Cancer Survivorship and Translational Behavioral Sciences Program. The responsibilities of this staff member are broad and far-reaching, as described below. The Director is tasked with the mission of assisting the Director of Cancer Survivorship in identifying and implementing best clinical practices across cancer survivorship services and ancillary cancer support services provided to survivors, establishing linkages between clinical operations and care delivery research, and overseeing operations specific to the expansion of the program including development and/or expansion or linkages of specialized services (e.g., cardio-oncology, geri-oncology, neuro-oncology, rehabilitation services, etc.). The Director will serve as a liaison to all levels of administration, faculty, and community organizations to coordinate the activities of the Cancer Survivorship program with the aims of value-based care and translational research that aligns with Sylvester’s CCSG aims.

The Director for Administration, Cancer Survivorship will also have oversight across several initiatives. The Director will lead/direct all operations of the My Wellness Check Initiative through multi-disciplinary collaborations with physicians, nursing, advance practice providers, cancer support services, IT and marketing. As a major component of this initiative is complying with CoC Distress Screening guidelines, the Director will lead the expansion of this initiative Sylvester-wide, evaluate, modify and improve the program as necessary, track workflow patterns and staff performance and be responsible for ongoing program reporting and evaluation. The Clinical Program Adm Director in Cancer Survivorship will be responsible for building and retaining organizational talent by conducting candidate interviews, making hiring decisions, training and developing team members committed to accomplishing the organizational/business unit goals, objectives and corporate compliance. He/She must have the ability to build strategic relationships with physicians, internal departments, and external organizations. The incumbent must articulate a clear vision and implement a strategic vision for the Cancer Survivorship Program.


This position reports to Associate Director of Cancer Survivorship and Translational Behavioral Research and Director of Cancer Survivorship.


The individual in this position will supervise a Cancer Survivorship RN, and activities of data analysts, IT and other contributing staff.


  • The CPAD will report to the Center Associate Director of Cancer Survivorship and Translational Behavioral Sciences, and the Director of Cancer Survivorship and meet regularly to share progress and planning efforts.

  • Develop policies and procedures for the effective implementation of all clinical and care delivery initiatives under Cancer Survivorship.

  • Responsible for supporting improvements in Safety, People, Operational Excellence, Financial Performance and Strategy/Growth.

  • Utilize oncology knowledge to actively promote Cancer Survivorship programs by developing physician relationships and maintaining the quality of cancer center services in compliance with NCI designation.

  • Act as a liaison with all levels of administration, faculty, and outside organizations to coordinate the My Wellness Check Initiative and other initiatives under Cancer Survivorship, with the aim of value-based care and population health for our community.

  • Leads/directs the operations of the My Wellness Check Initiative through multi-disciplinary collaboration with the physicians, nursing, advance practice providers, cancer support services, social work, nutrition, physical medicine and rehabilitation, physical therapy, palliative care, marketing and IT.

  • Lead system-wide expansion, integration and sustainability of the My Wellness Check Initiative to all Sylvester satellite locations and future Sylvester clinic sites.

  • The Clinical Program Director is responsible for operational planning, systems assessment and analysis and Cancer Survivorship program development across the health system.

  • The Clinical Program Director will serve as a trainer, educator, staff developer, QA monitor and role model.

  • Develop manual of operations, business plans, strategic plans and needs assessments per current initiative and future initiatives in collaboration with Cancer Survivorship Leadership as needed.

  • Actively works to ensure a positive work environment for employees and ensures that personnel practices support effective recruitment, selection, training, evaluation, and compensation.

  • Supports ongoing appropriate staff development.

  • Ensures effective communication with all staff.

  • Evaluates workflow patterns and staff responsibility to achieve Cancer Center’s standards of excellence.

  • Performing a workflow system analyses as needed; developing new methods of accomplishing tasks (if indicated); assisting managers in developing a cohesive staff, working as team members, striving to build teams across the continuum of care with co-management partners, keeping them abreast on program progress, staffing needs, etc.

  • Represents the Sylvester Comprehensive Cancer Center and Cancer Survivorship Program through active participation on Medical Center committees and teams.

  • Works to ensure that the Cancer Survivorship Program and its stakeholders work together effectively in support of the common purposes of providing the highest possible quality of patient care, medical education, and research.

  • Recognizes and supports common goals, objectives, and the overall Cancer Center mission.

  • Conducts other duties as assigned.


Strategic Planning:

  • Develops and executes strategic plans for the Cancer Survivorship Program to achieve vision and goals.

  • Forecasting future equipment, space, and staff resource need.

  • Participating in the ongoing evaluation of the health care environment, emerging technological advances and market potentials.

  • Conducts studies and recommends adjustments in the organization, staffing, systems and procedures.

Responsible for Service Line Growth:

  • Analyzes local and regional markets and seeks opportunities for program development, partnerships, and other business arrangements leading to growing and sustained market share.

  • In collaboration with Public Relations and Marketing staff, develops and executes a marketing strategy for targeted areas of growth based upon segmented marketing research.

Financial Management:

  • The CPAD works closely with the medical staff to ensure they have resources (staff, training, facilities, supplies, and systems) to deliver the goals of the My Wellness Check Initiative and other initiatives under Cancer Survivorship and accomplish the highest quality of patient care in a cost-effective manner.

  • Oversees the development and execution of the program's operating budget to ensure that initiatives have adequate staffing, operating funds, and supplies to accomplish assigned objectives.

  • Forecasting, developing, implementing, monitoring and controlling initiative budget; optimizing available resources.

Customer Service:

  • Demonstrates personal commitment to customer service and satisfaction.

  • Providing resources for managers to ensure staff are dedicated to superb patient care delivery.

  • Responds to patient, physician or staff complaints in a timely manner.

Quality Improvement:

  • Ensures initiatives under Cancer Survivorship are compliant with all applicable regulations and standards of government agencies and accreditation bodies, as well as the Cancer Center’s standards of excellence.

  • Maintains an awareness of current and changing accreditation, regulatory, and professional standards impacting Sylvester and Cancer Survivorship Program.

Human Resources:

  • Interview, involved in hiring decision, develops, and trains team members with commitment to accomplishing the organizational goals, objectives and corporate compliance.

  • Recommends, implements, and evaluates plans and systems to ensure program has a sufficient number of qualified and competent staff to implement initiatives under Cancer Survivorship.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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Full time

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Job No:
Posted: 3/3/2021
Application Due: 5/2/2021
Work Type: Full Time