Faculty Student Association Executive Director

Buffalo, New York
Mar 02, 2021
Executive Administration Jobs
C-Level & Executive Directors
Institution Type
Four-Year Institution

Expected Hours of Work

This is a full-time position requiring a minimum of 50 hours per week. Days and hours of work vary on a weekly basis. Occasional evening and weekend work will be required as job duties demand, during peak periods, for orientations, or special events. During extraordinary times of severe weather or emergency situations, an on-site presence and open availability (24/7) may be required.

Essential Functions

Corporate Management

Oversees the management and operation of diverse food service operations on campus including catering, concessions, and vending. Participates in and provides guidance for menu planning.

Responsible for direct oversight of campus card system and card office, IT department for FSA, Human Resource department for FSA, Accounting department for FSA, and all other departments and services within the FSA.

Responsible for implementation of all personnel matters for all employees of the Corporation and for maintaining proper standards for all positions within the corporation. Directs the labor negotiation process for the union collective bargaining agreement.

Responsible for recognizing, creating and implementing plans to promote diversity and inclusive excellence within the organization.

Monitor, maintain and appropriately control the salary and wage structure throughout the corporation. Administer the allocation of discretionary wage increases when available in order to reward excellence and address disparities where they exist.

Annually perform a formal evaluation of all staff under the Executive Director’s direct supervision and supervise each manager’s evaluation of the staff under their jurisdiction, ensuring that all full-time staff receive a formal evaluation at least once each calendar year.

Provide optimal utilization of management staff throughout the corporation. Oversee the overall quality of the management staff structure including creation and implementation of specific job objectives consistent with the established policy, procedures and budget. Foster educational and professional development of the staff.

Maintains liquor licenses for the University.

Strategic Planning and Vision

Provide long-range strategic planning for financial, operational, marketing and facility development for the corporation.

Facilitate and coordinate the development of corporate mission and goals, assuring they meet and are consistent with University goals and mission and evaluate the accomplishments of the corporation relative to those missions and goals

Participate in relevant state and national auxiliary services professional association and college committees as assigned.

Gather and effectively communicate with on-campus resources available to assist the organization in meeting established diversity goals and initiatives.

Financial Planning and Strategy, Budget Development

Develops, enforces and monitors operating policies and procedures for the corporation as well as the annual and long-range corporate budgets. Reviews the financial and operational performance of CDS departments and develops options to meet budget targets. Provides monthly variance and progress reports to Board of Directors and University liaison.

Provides oversight for the development, authorization and maintenance of an appropriate budgetary procedure within the Corporation by-laws and policies. Ensure that the authorized budget procedure is properly administered. Proposes changes in food meal plans and pricing structures for Board approval.

Ensure that the annual budget is prepared and submitted for review by the Finance Committee, Board of Directors and University in accordance with established deadlines. Provides monthly variance and progress reports to the Board of Directors and University liaison. Maintains financial stability.

Ensure that all funds, physical assets and other property of the Corporation are properly safeguarded.

Responsible for annual bid process and requests for proposal.

Marketing and Business Development

Pays special attention to student service issues. Ensure campus stakeholder input on key subjects are integrated into planning and assessment of outcomes. Work to maintain an atmosphere of positive public relations with the entire University community.

Board of Directors

Routinely and regularly informs the Board of Directors and Officers of the Corporation about the conditions of the Corporation’s services, programs, financial status, and all other significant matters relevant to the Board.

Service as member ex-officio (non-voting) on the Board and all of its committees. Chair designated committees if applicable.

Work with appropriate University offices and programs with respect to the contractual relationship between FSA and the State of New York.

Represent the Board to the employees and staff of FSA; Represent FSA to the general campus.

Implement all decisions of the Board of Directors and officers except when execution is otherwise specifically assigned by the corporation by-laws or by action of the Board.

Develop specific policies, procedures and programs to implement the general policies of the Board of Directors and its committees and assure these policies, procedures and programs are effectively administered and controlled.

Assist the Board in the development of operating plans that support the overall mission of the Corporation and the University within the operational limits of the corporation.

Participate in relevant state and national auxiliary services professional association and college committees as assigned.

Additional duties as required or requested.

Education and Training

Bachelor’s Degree required, preferably in business, hospitality or related field; Master’s Degree preferred. A combination of executive level experience and education will be considered.

Desired Qualifications

Minimum 8 years of business experience with increasing levels of responsibility

Minimum of 5 years in a senior leadership position

Demonstrated effective management in an organization of comparable size and complexity, 1500 employees, $43 million in revenue and investments

Collaborative management style, and experience managing multiple and diverse constituencies.

Excellent analytical, communication, writing, interpersonal, public relations, project management, public speaking and presentation skills.

Evidence of strategic planning and tactical skills.

Experience in unionized labor management, marketing and public relations, renovation or construction project oversight and familiarity with information technology.

Evidence of strong focus on customer service, excellence and quality.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This job occasionally will require exposure to a kitchen environment which can be loud and busy. There may be exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, slippery falls, and cleaning products/chemicals.

Physical and Mental Demands

Standing, walking, bending, reaching and lifting intermittently throughout the day

Exposure to hot and cold temperatures

Occasional exposure to high noise levels, wet, slippery floors and odors associated with a kitchen environment.

The individual in this position needs to adapt well in the face of workplace stressors such as customer service complaints, maintaining the security of people and property, competing priorities of reasonable and high significance.

Extensive computer work

Must be able to see, speak, and use both hands or prosthetics that will enable the performance of necessary job functions


Serv-Safe Certification, Instructor/Proctor Certification preferred.

Licensed to drive in New York State

Background Checks

The selected candidate will be required to complete and pass a background check including criminal history and motor vehicle verification.


Daily travel requirements throughout both the North, South, and Downtown campus

Limited, may need to attend conferences.

Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.

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