Crisis Counselor - Division of Public Safety (142207)

Job description


Crisis Counselor

Division of Public Safety

University of Illinois at Urbana-Champaign


Applications are being sought for a Crisis Counselor in the Division of Public Safety. Founded in 1867, the University is one of the nation’s original 37 public land-grant institutions. An internationally acclaimed comprehensive public research university, it is the largest university in the University of Illinois System and a member of the Big Ten, American Association of Universities and other notable peer organizations. Current student enrollment is diverse and dynamic with a total enrollment of nearly 48,000. The student body is composed of more than 33,500 undergraduates and approximately 14,500 graduate and professional students. The university is a traditional residential campus with nearly 10,500 students living in campus facilities, while others live in private housing in close proximity. The University community also includes a diverse group of 11,000 faculty and staff. The campus is located in central Illinois within the cities of Champaign and Urbana and works closely with public safety units to provide a safe environment for students, staff and visitors.

The Crisis Counselor serves as a member of the Crisis Intervention Team and works in collaboration with police officers responding to individuals in crisis who may need mental health services and additional care. The Crisis Counselor is responsible for conducting assessments, offering intervention, and coordinating care.

The Crisis Intervention Team (CIT) Model is a solution focused community response to helping people with mental illness. CIT programs bring stakeholders together from the law enforcement, behavioral health and advocacy sectors, along with people with lived experience with mental illness, to develop solutions for safely re-directing people in crisis away from the judicial system and into the health care system whenever appropriate.

This is a 100% full-time, benefits-eligible, Academic Professional position. The expected start date is as soon as possible after the close of the search. Salary is commensurate with qualifications and experience. This position requires shift work including evening and weekend hours and on-call availability for critical incident response. Work hours may fluctuate as needed. Any offer of employment is contingent on satisfactory completion of a thorough background investigation. Consistent with University of Illinois policies and practices in the law enforcement profession, this process may include, but is not necessarily limited to, criminal record review, psychological assessment, reference interviews and a medical exam, including drug testing.

The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. For more information, visit

Duties and Responsibilities:

  • Respond to in-progress calls with law enforcement in order to determine level of care required for individuals in crisis with a strong emphasis on suicide intervention and prevention.
  • Assist law enforcement when responding to potential individuals in crisis by conducting an assessment, offering effective and efficient interventions, and coordinating care.
  • Prevent unnecessary hospitalization or arrest of individuals with mental illness.
  • Assess individual treatment needs related to psychiatric, medical, social, and emotional care and follow-up after involuntary commitment to ensure engagement and access to services.
  • Work in collaboration with law enforcement officials following their guidance and direction in respect to on-scene safety and protocol.
  • Coordinate medical response with law enforcement when medical safety is an issue.
  • Assess an individual’s risk for danger to self or others and intervenes accordingly.
  • Exercise sound clinical judgment in determining an individual’s ability to remain safely in the community. Build relationships with frequent contacts and follow-up on their well-being.
  • Develop a clinically sound safety plan in the least restrictive setting, only utilizing involuntary commitment when all other options have been exhausted.
  • Develop collaborative crisis treatment and discharge plans that meet the needs of the individual in crisis and law enforcement.
  • Document all encounters proficiently by end of shift.
  • Complete accurate and precise supporting clinical documentation including treatment plans for all crisis individuals responded to.
  • Staff cases with supervisors as needed.
  • Education and Experience:

    Required –

  • Master’s Degree in Social Work, Human Services, Counseling, Psychology or a related field from an accredited college or university.
  • A minimum of two years professional experience, including assessing physical, mental, social, and economic needs of a diverse community.
  • A minimum of one year of experience in case management, social work, mental health, or substance abuse.
  • Crisis intervention experience.
  • Suicide intervention and prevention experience.
  • Preferred –

  • Experience working with a diverse student population including, but not limited to, socioeconomic factors, cultural backgrounds, ethnicity, and spoken languages.
  • Training, Licenses or Certifications:

    Required –

  • Valid Driver's License.
  • Preferred –

  • Trained in de-escalation techniques.
  • Current licensure as a Licensed Clinical Social Worker (LCSW). If not licensed in Illinois, candidate must apply for licensure by reciprocity prior to the start date.
  • Knowledge, Skills and Abilities:

  • Demonstrated ability to work independently and work collaboratively as a team.
  • Adheres to professionally recognized ethical standards of care.
  • Knowledge of precise, accurate, efficient, and coherent clinical writing skills.
  • Knowledge of varied individual and group counseling theories and techniques.
  • Ability to communicate and work with other services agencies in the community.
  • Knowledge of individual, group, family, and crisis treatment approaches and their application to individuals with emotional, behavioral and/or substance use disorder problems.
  • Knowledge of social work theory and practice.
  • Knowledge of social service, mental health, substance abuse, educational, vocational, and rehabilitative programs available in the county and state.
  • Ability to render social work and counseling services professionally and effectively with individuals.
  • APPLICATION PROCESS: To ensure full consideration, please complete your candidate profile at and upload your letter of application, resume, and a list of three professional references, including contact information by March 29, 2021. Interviews may be conducted before the closing date, although no hiring decisions will be made until after the search has closed. For further information about this position, please contact Jennifer Steiling at [email protected].

    The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility. The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment.

    College Name or Administrative Unit:Office of the Chancellor Category:5-Education and Student Services Title:Crisis Counselor - Division of Public Safety (142207) Open Date:03/01/2021 Close Date:03/29/2021 Organization Name:Division of Public Safety




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    Job No:
    Posted: 3/2/2021
    Application Due: 3/29/2021
    Work Type: Full Time