Coordinator I - Office of Community Engagement and Outreach (OCEO)

Knoxville, TN
Mar 02, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Coordinator I - Office of Community Engagement and Outreach (OCEO)

Regular Full-time, Pay Range MR08

The Office of Community Engagement and Outreach (OCEO) seeks a full-time Coordinator to provide a support for engagement and outreach efforts. This position will provide leadership, coordination, and management for precollege initiatives in collaboration with Project GRAD; Urban League Shoes for Schools and National Achievers; MLK parade and luncheon; youth leadership initiatives etc. The position will interact with a wide range of students, faculty, staff, community organizations, and stakeholders as well as UT units such as admissions. S/he coordinates, plans, organizes, and leads programs and services and implements appropriate policies and procedures. S/he identifies opportunities and resources that align with strategic objectives and strengthening town-gown relationships. Position does include some travel, nights and weekends.

Engagement, Outreach, Events, and Program Coordination Provide leadership for coordinating and managing ongoing and new engagement and outreach initiatives including annual Nonprofit Day; annual Engagement and Outreach Conference; partnerships with Project GRAD, Boys & Girls Clubs, the Bottom, Centro Hispano and other community-based organizations; conduct community, student, and faculty/staff trainings Manage a strategic portfolio of engagement and outreach projects Make initial contact with students, faculty, staff, and/or potential community partners to explore potential initiatives while ensuring ongoing coordination with multiple departments, colleges, and programs across campus Create and maintain collaborative internal and external partnerships Create and implement ongoing partnerships with nonprofits, government, and other organizations in local communities Develop, implement, and manage university-community partnerships Provide leadership and assistance with programmatic direction and students working on the projects Participate in university-wide events such as orientation, open houses as well as community fairs and events Track participation over multiple years Assess and evaluate programs Serve on working groups and committees as needed General support for the OCEO programming, activities, and events

Communication and Information • Coordinate the distribution and collection of program evaluations in support of the assessment of initiatives • Create, oversee, and manage letters and/or certificates acknowledging those who participate in community engagement and outreach programs, professional development, workshops, and seminars • Develop and manage outreach and promotional materials for faculty, staff, current and prospective students, community partners, and state, municipal and local elected officials • Manage calendar of community engagement and outreach events • Oversee, manage, and update community resource handbook • Maintain website and promotional materials •Provide leadership for the development of deliverables at end of each fiscal year cataloging the outputs and outcomes of all projects

Directing the Collection, Maintenance, & Reporting of Data • Survey, analyze, interpret feedback information, and prepare and submit annual reports and impact summaries • Coordinate ongoing development and management of the tracking and records of engagement and outreach projects (i.e. ArcGIS Engagement and Outreach Map and other platforms) • Provide project summaries and have tangible outputs and products at the end of the projects



Bachelor's degree in Business, Education, Communication or Related Field required.

Master's degreee in Business, Education, Communication or Related Field preferred.

Required level/type of experience:

• Minimum three years of relevant experience with bachelor’s degree • Experience functioning in a dynamic environment required

Preferred level/type of experience:

• Master's degree preferred

• Experience and knowledge of working with community partners and stakeholders

• Knowledge and experience working with college faculty and college students

Preferred Knowledge, skills, and abilities:

• Master’s degree preferred

• Knowledge of best practices in community engagement

• Experience working with communities is preferred

• Experience working with college faculty and college students is preferred

• Knowledge and experience with event management is preferred


• Minimum three years of relevant experience with bachelor’s degree

• Experience functioning in a fast-paced, dynamic environment required Skilled in program and project management, event planning, and evaluation

• Ability to multitask and manage multiple projects

• High level of personal initiative and independence

• Proficient with Microsoft Office software including Word, Excel, PowerPoint, and Outlook

• Excellent communication skills with the ability to communicate and interact effectively with faculty, staff, administrators, students, community partners, and stakeholders

• Excellent customer service skills

• Excellent organizational and problem solving skills

• Excellent grammar and proofreading skills

• Detailed oriented

• Possess a strong, proven record of teamwork

• Capable of working individually and in a team environment



Job: Other Admin Asst/Secr/Clerical
Primary Location: US-Tennessee-Knoxville
Organization: Vice Chancellor Diversity & Engagement
Schedule: Full-time
Job Posting: Feb 28, 2021, 11:00:00 PM

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