Search #: 495076
Work type: Full-time
Location: Storrs Campus
Categories: Administrative Services

Under the direction of the Director of Graduate Student Administration, the Administrative Program Support 1 will provide day-to-day administrative support to the Graduate School.

• Provides general office support for the Graduate School, including answering phones, staffing the front desk, responding to inquiries, directing calls, mail delivery, and supervising students who provide front desk support; monitors office supply inventory and coordinates maintenance for office equipment
• Assists in the management of central email boxes as primary resource for information for applicants, students, faculty, and staff and ensures professional, courteous and timely delivery of customer service.
• Receives and responds to inquiries from students, staff, and faculty regarding Graduate School policies, procedures, and requirements by gathering information and composing routine correspondence; makes referrals to other Graduate School staff as appropriate.
• Processes and maintains necessary paperwork, records and files required to support the program, including student records.
• Provides administrative support for the selection and award process for predoctoral fellowships; doctoral travel awards; the dismissal process; graduate enrollment services; scheduling of hearings; and various student affairs events and programs, including Graduate Student Orientation.
• Compiles data and prepares statistical reports used to monitor or assess department activities, programs, and services or project future needs; maintains department listservs and contact lists
• Serves as recording secretary for the Graduate Faculty Council and Executive Committee of The Graduate School.
• Assists with other programs, processes, or activities as assigned.

MINIMUM QUALIFICATIONS

• Bachelor’s degree
• One year of related experience

PREFERRED QUALIFICATIONS

• Strong knowledge and familiarity with basic software programs - Microsoft Office with advanced knowledge of Excel and Word
• Customer service experience
• Demonstrated ability to work independently and solve problems efficiently and effectively
• Demonstrated ability to work collaboratively with individuals of diverse cultural, social and educational backgrounds
• Demonstrated ability to communicate effectively through both oral and written means
• Experience in a higher education setting

This is a full-time position. The University offers outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits, visit: https://hr.uconn.edu/benefits-beyond-pay/.

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on March 19, 2021.

All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

Advertised: Feb 26 2021 Eastern Standard Time
Applications close: Mar 19 2021 Eastern Daylight Time