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Student Success Advisor I

Employer
Georgia Gwinnett College
Location
Georgia Gwinnett College

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Employment Type
Full Time
Institution Type
Four-Year Institution
Job Title: Student Success Advisor I
Location: Georgia Gwinnett College
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 224482
Job Summary

Working under supervision of the Associate Dean for Advising Programs, the Student Success Advisor I promotes student success in an effort to support student retention, progression, and graduation. The Student Success Advisor I is responsible for helping students make purposeful choices and maintain momentum as they progress through their academic pathways. The Student Success Advisor I will initiate contact and provide intrusive advisement to student populations including, but not limited to students enrolled in co-requisite courses, students in the Grizzly Success programs, first - generation students, and students within the BUSA, EDUC, HEPR, and HUAR STEM focus areas. Student Success Advisors incorporats core competencies set by the National Academic Advising Association in advising knowledge, advising practice, and advising professional development.

Responsibilities
  • Advise current and prospective students on course selection, degree programs, campus resources, and career options based on students' interests, goals, needs, and degree progress
  • Guide students in developing success plans that include setting goals and identifying, planning for, overcoming potential obstacles, and monitoring progress toward goals
  • Make referrals to campus services based on students' individual needs and interests and conducts timely follow up with students
  • Respond to student queries in a timely manner
  • Facilitate one-on-one advising sessions with current and prospective students
  • Instruct students on how to use technology including Degreeworks, Banner, College Scheduler, and D2L
  • Monitor students' academic progress
  • Maintain student records and data security and accurately document student interactions in advising management system in accordance with FERPA and GGC policies
  • Participate in campus events including, but not limited to Grizzly Orientation, Green Scene, and Preview Days
  • Deliver presentations to prospective and current students
  • Participate in professional development activities to stay current on trends and best practices related to academic advising and student success in higher education
  • Other duties as assigned
Required Qualifications
  • Bachelor's Degree
  • At least two year experience working with students in a college setting
  • Knowledge of trends, issues and accepted practices relevant to advising
  • Basic knowledge of FERPA guidelines
Preferred Qualifications
  • Knowledge of the work experience in academic programs, degree requirements, degree maps, transcript evaluation, advising analytics, and student services
  • Knowledge of GGC, USG and academic policies, procedures, and student success retention initiatives
  • Knowledge of multi-cultural issues and considerations as they relate to first generation and under-represented student populations
  • Knowledge of and ability to use advising related technology, including Degreeworks, D2L, GradesFirst, Canvas, BlackBoard, Carmen and BANNER
Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College, as determined by Georgia Gwinnett College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, equal educational opportunity, and affirmative action institution. It is the policy and practice of our institution to recruit, hire, train, promote, retain, and educate persons without regard to race, color, national or ethnical origin, age, disability, sex/gender, religion, sexual orientation, gender identity, genetic information, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, ADA, Sections 503 and 504 of the Rehabilitation Act, AREA, and Executive Order 11246 ). For questions or more detailed information regarding this policy, please contact the Georgia Gwinnett College Human Resources Team at (678) 407.5070 or email hr@ggc.edu. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Payroll and Benefits at (678) 407.5070 or email benefits@ggc.edu. Any individual who feels that they may have been discriminated against, should contact the Office of Diversity & Equity Compliance at odec@ggc.edu.

Other Information

This is not a supervisory position.

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