Senior Manager, Programs

Job description

Job location: Coral Gables, FL

Employment Type: Full-time
Posted data: 2021-02-26
Req: R100045381
Current Employees:

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Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.


The senior manager, programs oversees the day-to-day administrative management of assigned program(s) within the department and works to ensure the successful implementation of all educational initiatives such as student registration, course management, faculty evaluations, and graduation clearances and commencement. Furthermore, the senior manager, programs serves as the liaison to leadership, faculty, students, and staff.


Serves as main point of contact for students and remains available to assist with inquiries. Prepares, maintains, and reports on program effectiveness. Assists with managing program budget by monitoring expenditures. Stays abreast of market trends and legislation impacting program functions. Checks, verifies, organizes, and prepares grants, procurement, and other program relevant documents. Supervises, monitors, trains, and evaluates program staff members to ensure compliance with applicable policies and procedures. Coordinates logistics for program events and activities. Works with other departments to increase program awareness. Identifies new needs and emerging issues and develops new programs, initiatives, and resources. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.



Bachelor’s Degree in relevant field required, Master’s Degree in relevant field preferred

Certification and Licensing:

Not Applicable


Minimum 7 years of relevant experience

Knowledge, Skills and Attitudes:

  • Knowledge of business and management principles.
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to establish department goals, and objectives that support the strategic plan.
  • Ability to effectively plan, delegate and/or supervise the work of others.
  • Ability to lead, motivate, develop, and train others.

Department Specific Functions

  • Coordinates all aspects of student Recruitment and Application process for the Law School’s legal clinics including but not limited to: organizing information sessions, tabling, creating and updating promotional materials, processing applications, communicating with students, handling specialized clinic registration process
  • Coordinates and participates in on-site and community events for the Law School’s clinics
  • Provides administrative assistance and academic support to clinical faculty
  • Develops, organizes and maintains the online and paper filing system for a large volume of clinic clients
  • Manages the Clinics’ electronic case management and online business and student platforms including Clio, TWEN, Ariba, Sharepoint, WorkDay
  • Trains and supervises law students on office procedure and case management including but not limited to Clio, Shared Drives, Office Procedures & Policy)
  • Serves as the paralegal to the Clinics, including but not limited to communicating with clients, judges and the legal community, assisting with court filings and legal documents and assisting with the client intake process.
  • Provides day-to-day guidance and support to law student clinical interns on various issues related to managing case work
  • Assists with maintenance of program budget and processes and monitors expenditures (including but not limited to: processing faculty/student reimbursements, processing eChecks and PO’s, ordering supplies/coffee, communication with accounts payable, disbursements and law school budget)
  • Assists with applications and accountability for external grants, including coordination between faculty PIs, Office of Research Administration, Law School Finance and the funding agency; monitors and reconciles expenditures, assists in the preparation of supporting documents
  • Updates the website and social media platforms
  • Coordinates meetings with faculty, students, clients and community stakeholders
  • Proctors law school exams
  • Maintains office space and supplies, technological repairs, IT/AV/Facilities requests, Canon service requests
  • Serves as a liaison between the Clinics and all law school departments
  • Maintains and prepares statistical information and metrics about Clinics
  • Serves as the point of contact for the UReady Emergency Clinical Plans (creation, semester updates, meetings)
  • Coordinates guest visits (clients, guest speakers, visiting faculty)

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:


Pay Grade:





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Job No:
Posted: 2/27/2021
Application Due: 3/26/2021
Work Type: Full Time