Skip to main content

This job has expired

Building Environmental Supervisor

Employer
The University of North Carolina at Charlotte
Location
SAC

View more

Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Vacancy Open to:

All Candidates

Employment Type:

Permanent - Full-time

Hours per week:

40

Months per year:

12

Position Number:

012952

NC Salary Grade Equivalency:

58

Classification Title:

Building Environmental Supervisor - Journey

Working Title:

Building Environmental Supervisor

Salary Range:

$36,390 - $40,433

Anticipate Hiring Range:

$36,390 - $38,216

FLSA Status:

Non Exempt

Division:

Student Affairs

Department:

Student Union Activities & Rec(Adm)

Work Unit:

Student Activity Ctr and Venue Mgmt

Work Schedule:

2nd shift (3pm-11:30pm) but work hours are flexible to accommodate venue and event needs.

This position works a general schedule and shift of 3:00 PM – 11:30 PM, five days per week.

Days off vary according to events schedule.

Hours may flex during holidays and special events on campus.

Hours may flex when the facilities close early.

Position incumbent is also required to participate in event meetings once a week during the day.

This position is designated as ‘mandatory staff’ during adverse weather or emergency events.

When contacted to report to work, the employee is expected to reach the campus as expeditiously as possible using normal precautions as dictated by any adverse weather conditions.

In the event of an area disaster, the Student Activity Center may be designated an emergency shelter or necessary for emergency operations.

Primary Purpose of Position:

This position is a Building Services Supervisor at the SAC responsible for directing & overseeing personnel & procedures of the designated work shift(s). The supervisor must ensure excellent customer service & accurate set ups, personnel management, & quality cleaning.

Minimum Education/Experience:

Required Minimum Qualifications:

Graduation from high school or possession of a GED, and one year of experience in the area assigned; or an equivalent combination of training and experience.

University Preferred Qualifications:

Graduation from high school and three years experience in the area of work assigned, two of which were in a supervisory capacity; or an equivalent combination of education and experience.

Essential Job Duties:

Must have an accurate knowledge of state and university policies and a basic understanding of disciplinary procedures to provide appropriate feedback and explanation to staff. Must understand OSHA and University safety guidelines as they relate to the operation function. Attends all training opportunities provided to increase technical cleaning and/or maintenance. Applies training knowledge to the supervision of employees. Must know and practice the policies of the department and the University. Coordinates and provides expertise for the conference, special event and custom room set up functions. Accurately arranges all rooms according to R25 computer reports, diagrams, and as directed. Utilizes existing staff and serves as building expert regarding set up arrangements. Provides leadership and instruction for each set up after reviewing the report and event documents. Directs staff in general housekeeping services, including meeting rooms, restrooms and restroom stocking, locker rooms, recreational areas, common areas as needed, cleaning up spills/accidents, maintaining the exterior perimeter and sidewalks, and general window cleaning. Relays accurate and current information to staff regarding setups. Confirms all changes or problems with supervisor prior to the event. Strives to clean all areas of facilities to present the building, department, and staff in the best manner possible. Recommends alternative solutions or takes action to solve problems encountered in the work. Handles emergencies in an effective manner, and as safely as possible.
Practices and enforces all safety policies and procedures, rules and regulations. Ensures proper equipment is used to perform work duties. Ensures all policies and procedures are followed by staff. Identifies and refers non-standard problems to supervisor. Reports injuries to the Operations Manager; completes form within 24 hours.
Monitors work of staff to assess and solve problems. Assigns and monitors daily work by giving instructions to employees. Reviews work of staff upon completion to assess and solve problems. Seeks input from others in making and implementing changes in work processes that help employees perform the job better and serve customer needs. Plans daily or weekly work to meet established objectives. Determines whether staffing schedule is adequate for facility needs. Schedules to ensure even distribution of workload. Approves leave requests and maintain appropriate records for each assigned employee on their shift.
Identifies problems and brings to the attention of appropriate authority. Explains and applies work rules, standards and guidelines to employees. Resolves minor problems and complaints on an informal basis. Ensures adherence to work standards and total quality standards. Recommends minor changes to work standards. Observes, inspects, and monitors quality and quantity of work while in the process and upon completion. Determines standards of performance, conduct periodic and annual performance appraisals and is responsible for evaluations, coaching, and recommending and dispensing disciplinary action for employees reporting to this position. Follows the University Performance Management System for evaluation purposes. Submits written documentation of any disciplinary action taken to the Operations Manager. Assists the Operations Manager in interviewing and recommending candidate selections for any vacant positions. Serves as a liaison for information between day shift and night shift as well as to the operations department. Prepares personnel action memorandums and personal evaluations. Counsels employees on situations that affect job performance and, if needed, make referrals to Employee Assistance Program. Advises workers on additional or correction applications needed. Issues oral warnings and first and final written warnings and makes recommendations for termination.
Listens and responds to customer needs promptly and respectfully. Recognizes, addresses, and resolves potential problems in service. Serves as an accessible contact with customers on comments and discussions about quality and timeliness of workgroup accomplishments and requested changes in the outputs.
Communicates respectfully with other employees and customers. Listens to and follows instructions, asks necessary questions to complete tasks. Motivates and encourages employees. Facilitates communication among the workgroup in a manner that helps accomplish daily work goals. Understands the impact and implications of decisions on the organization and campus community. Works effectively with others outside the lines of formal authority to accomplish the organization’s goals. Gains mutual acceptance of a decision on a course of action from individuals with real or perceived conflicting interests. Be willing to share knowledge and resources and work toward solutions. Be willing to accept others points of view and maintain a positive outlook even in difficult situations.
Submits requisitions of supplies needed for approval.

Other Work Responsibilities:

Be willing to share knowledge and resources and work toward solutions. Be willing to accept others points of view and maintain positive outlook even in difficult situations.

Departmental Preferred Experience, Skills, Training/Education:

Knowledge and experience in performing and leading others in performing a variety of custodial and event set-up tasks.

Knowledge and experience with cleaning procedures and the use of cleaning equipment, products.

Good communication, computer, and customer services skills.

Ability to follow verbal and written instructions.

Experience in a supervisory and/or lead role.

Experience in venue set-ups, including but not limited to, portable flooring, staging, sport equipment, carpet, tarps, etc.

Experience with room/event set-ups, to include tables and chairs.

Necessary Licenses or Certifications:

Where applicable, must be eligible for required certification.

Work Location:

SAC, Stadium

Posting date:

01/26/2021

Closing date:

03/28/2021

Proposed Hire Date:

05/03/2021

Special Notes to Applicants:

Please submit a resume and cover letter with your application.

  • These documents are used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education and professional experience.

Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application.

  • Do not write ‘see resume’ on your application when completing the job duties section.

If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).

Organization

About Us

UNC Charlotte is North Carolina's urban research university. It leverages its location in the state's largest city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate and professional programs, and a focused set of community engagement initiatives. UNC Charlotte maintains a particular commitment to addressing the cultural, economic, educational, environmental, health, and social needs of the greater Charlotte region. 

Located in the state’s largest metropolitan area, UNC Charlotte is among the fastest growing universities in the UNC System.  A large public university with a small college feel, UNC Charlotte’s 1,000-acre campus is the home away from home for more than 29,000 students.  The University offers internationally competitive research and creative activity opportunities and exemplary undergraduate, graduate and professional programs coupled with a focused set of community engagement initiatives that enrich the region’s quality of life.

In fulfilling our mission, we envision a University that promises:

  • An accessible and affordable quality education that equips students with intellectual and professional skills, ethical principles, and an international perspective.
  • A strong foundation in liberal arts and opportunities for experiential education to enhance students’ personal and professional growth.
  • A robust intellectual environment that values social and cultural diversity, free expression, collegiality, integrity, and mutual respect.
  • A safe, diverse, team-oriented, ethically responsible, and respectful workplace environment that develops the professional capacities of our faculty and staff.

To achieve a leadership position in higher education, we will:

  • Rigorously assess our progress toward our institutional, academic, and administrative plans using benchmarks appropriate to the goals articulated by our programs and in our plans.
  • Serve as faithful stewards of the public and private resources entrusted to us and provide effective and efficient administrative services that exceed the expectations of our diverse constituencies.
  • Create meaningful collaborations among university, business, and community leaders to address issues and opportunities of the region.
  • Develop an infrastructure that makes learning accessible to those on campus and in our community and supports the scholarly activities of the faculty.
  • Pursue opportunities to enhance personal wellness through artistic, athletic, or recreational activities.
  • Operate an attractive, environmentally responsible and sustainable campus integrated with the retail and residential neighborhoods that surround us.

Dual Career

The University of North Carolina at Charlotte is committed to the recruitment and retention of highly qualified and productive faculty, administrators, and other professional staff members. We recognize that career decisions are influenced by family considerations.  For up to one year from the date of an employee’s relocation to Charlotte, the University will assist the employee’s  spouse or domestic partner with efforts to find employment within the University and/or within the surrounding area.

Diversity at UNC Charlotte

UNC Charlotte is committed to cultivating diversity and inclusion throughout the campus. Our campus community is comprised of people who represent the wide breadth of gender identities, sexualities, races and ethnicities, faith traditions, nationalities, and other social groups and backgrounds.  All of these identities and experiences enrich the University as a whole.  UNC Charlotte strives to celebrate and leverage the benefits of this diversity, and to sustain an inclusive and welcoming environment for all students, faculty, and staff.

To learn more about plans, programs, resources and news and events relating to diversity and inclusion at UNC Charlotte please use the following link: https://diversity.uncc.edu/

To access the full text of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion please use the following link: https://diversity.uncc.edu/sites/diversity.uncc.edu/files/media/Campus%20Plan%20for%20Diversity%2C%20Access%2C%20and%20Inclusion%202016.pdf

Optional text if space allows….

Overview of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion.

The goal of quality education for all at UNC Charlotte is the foundation for our Diversity Plan.  At its fullest potential, higher education allows students to interact with people from different backgrounds and to engage a range of ideas and perspectives.  This educational experience cultivates the skills that graduates will need to function adeptly in a global society.  

As North Carolina and the Charlotte region undergo rapid population growth and demographic change, UNC Charlotte must respond to the needs of a more diverse student population. It is imperative that the University prepare its students to become leaders and thriving citizens in a pluralistic and multicultural society. In adopting our Diversity Plan, we affirm that:

  •  

    • We believe that a diverse faculty, staff and student body are critical in advancing teaching, scholarship, and community engagement at UNC Charlotte.
    • We are committed to enhancing opportunities for living, working and learning in a diverse environment
    • We are committed to educating our students to interact effectively and respectfully in the global community. 

      The Plan identifies components of a diverse campus community and outlines steps toward building an inclusive environment that promotes the success of all students, faculty, and staff. It is a living document that affirms our institutional values and is designed to offer guidance to University departments and units for achieving the University goals for diversity.  The seven broad objectives of the Diversity Plan are:

      1: Promote a broad understanding of goals for diversity, access, and inclusion for the University through active outreach to the campus community.

      2: Recruit and graduate a diverse student body that reflects community diversity and addresses the state’s need to increase access to higher education for historically underrepresented and economically disadvantaged students.

      3: Increase the recruitment of underrepresented faculty and advance their progression through the faculty ranks.

                  4: Increase the representation of staff from underrepresented groups.

      5: Ensure the presence of institutional environments and course development that enhance learning and appreciation for the full range of diversity.

      6: Develop external relationships with the community to enhance diversity on and off campus.

                  7: Ensure the Success of the Plan through Assessment, Accountability, and Recognition.

       

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert