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Human Resources Coordinator

Employer
Middlebury College
Location
Middlebury

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Job Details



Human Resources Coordinator
Middlebury College



Posting Number: S01517

Position Summary:
The Human Resources Coordinator will provide direct customer service and operational support to ensure prompt, courteous and knowledgeable service to all customers of the Human Resources Office. Drawing upon a broad knowledge of the range of HR services the Coordinator will triage issues, provide support and direct inquiries to other members of the team as needed. As an active member of the Operations team, the coordinator will be a part of a cross functional team responsible for supporting organizational capability and effectiveness in order to provide service to the organization under an operational efficiency service delivery model, while ensuring an appropriate level of customer satisfaction.


Essential Functions:
Offer is contingent upon successful completion of a criminal background check.
Under the supervision of the HR Admin Specialist, responsible for the day-to-day operations of the Human Resources Operations & Administration function, including:
• Support a robust infrastructure to support enterprise-wide talent acquisition (recruitment, selection, requisition process, assessments, reference/background checks, POPEs, etc.), and employee life-cycle (on-boarding, off-boarding, employee engagement, leadership development and succession planning, employee development and training, etc.) functions.

• Manages operational aspects of CTO management, timekeeping, buy-outs/severance programs, dependent tuition, professional development fund and other organization-wide programs and initiatives.

• Provide support for end users utilizing the Oracle HCM system, develop a broad understanding of the breadth of functionality including routine reporting and analytics, and manager self-service.

• Assists customers with routine end user questions related to how to access their personal information and initiate business processes within Oracle.
• Manages employee digital records and proper disposal of paper documents in accordance with policies and departmental procedures.

• Complete verification of employment requests from government entities, public agencies and authorized lenders including state unemployment claims.

• Serves as point of first contact for the department, responding to phone, email and in-person inquiries from customers. Directs employees as necessary to internal and GMHEC shared services.

• Responsible for coordination, support and processing requests/applications for the following programs: Tuition assistance, professional development, dependent tuition program.
• Provides administrative and operational support to all HR areas, as requested.

• Partner with colleagues in Shared Services, HR for Central Admin and in HR Operations, under the direction of the VP for HR & Risk, to provide a cohesive, unified Middlebury experience for employees and management.

(*Denotes essential job functions.)


General Responsibilities:
Also support external users with activities such as online resume submission process both over the phone and in person. Troubleshoot user questions and refer as appropriate to internal or GMHEC shared services for further assistance.
• Provides day-to-day operational support for the HR oce including: maintaining a general knowledge of HR forms & HR-Wiki and manages distribution and collection of information appropriately; mail distribution; placing oce supplies order; issuing work orders; video conferencing set- up and problem resolution and support for event scheduling and compilation of materials.
Provides administrative and operational support to all HR areas, as requested. Also support external users with activities such as online resume submission process both over the phone and in person. Troubleshoot user questions and refer as appropriate to internal or GMHEC shared services for further assistance.


Qualifications
Education:

Associate’s degree preferably in Human Resources, office management or related field.


Knowledge, Skills and Abilities:
Must have excellent communication skills, both written and oral. Strong organizational skills and attention to detail is essential. Must have ability to juggle multiple tasks in a fast-paced, stressful environment. Ability to handle confidential information with tact and discretion. Able to project a warm, welcoming, and competent image to customers.


Experience:
Experience working with cloud based human capital management systems such as Oracle or Workday is desirable. Proficient in Microsoft word, excel and database systems. Solid knowledge of general office procedures, equipment, etc. Familiarity with digital imaging software preferred. Willingness and ability to adapt to changing technologies and systems.


Physical Demands:


Offers of employment are contingent on completion of a background check. Information on our background check policy can be found here: http://go.middlebury.edu/backgroundchecks

To apply, visit https://middlebury.peopleadmin.com/postings/22891

Middlebury is an equal-opportunity employer where diversity, equity, and inclusion are core values. To this end, Middlebury recruits talented and diverse faculty, staff, and students from across the United States and around the world. Middlebury encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically underrepresented communities. Middlebury also invites applications from individuals who demonstrate an ongoing commitment to advancing diversity, equity, and inclusion in the workplace.





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Organization

Middlebury is one of the country's top liberal arts colleges. It offers its students a broad curriculum embracing the arts, humanities, literature, foreign languages, social sciences, and natural sciences. Middlebury is an institution with a long-standing international focus, a place where education reflects a sense of looking outward, and a realization that the traditional insularity of the United States is something of the past. We seek to bring to Middlebury those who wish not only to learn about themselves and their own traditions, but also to see beyond the bounds of class, culture, region, or nation. Indeed, the central purpose of a Middlebury education is precisely to transcend oneself and one's own concerns. This transcendence may come for some through the study of other cultures; for some through the study of the environment; for others it will come through inquiry into such fields as physics or philosophy, mathematics or music.

Middlebury's undergraduate college is enriched by its other programs. Every summer, the main campus in Vermont is transformed into an institution single-mindedly devoted to the study of nine foreign languages and cultures, and the use of English is virtually banned for the participants, among whom are many Middlebury undergraduates. In the Green Mountains lies Middlebury's Bread Loaf campus, where for six weeks each summer the Bread Loaf School of English is in session. This is followed by the Bread Loaf Writers' Conference, which brings together 200 authors and aspiring authors for 11 days of intensive exchange about the art of writing. The Bread Loaf School of English is in session each summer not only in Middlebury but also at Lincoln College, Oxford, in the United Kingdom; at St. John's College in Santa Fe, New Mexico; and at the University of North Carolina at Asheville.

There is also an overseas dimension to Middlebury College. The C.V. Starr-Middlebury Schools Abroad are located in Belo Horizonte, Berlin, Bordeaux, Buenos Aires, Concepción, Córdoba, Ferrara, Florence, Getafe, Guadalajara, Hangzhou, Irkutsk, La Serena, Logroño, Madrid, Mainz, Montevideo, Moscow, Niterói, Paris, Poitiers, Santiago, Temuco, Tucumán, Valdivia, Valparaíso, Xalapa, and Yaroslavl. These schools enroll more than 300 undergraduate and graduate students who seek to further their foreign language skills and immerse themselves as fully as possible in the host culture through academic study as well as direct experience.

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