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Assistant Director, Student Financial Services

Job Details

Meet Our Team | University of Redlands

POSITION CODE: 4528

DEPARTMENT: Student Financial Services

LOCATION: Redlands, CA

APPOINTMENT: Administrative, full-time, 12 months

STARTING SALARY: Commensurate with experience

INTRODUCTORY PERIOD: 12 months

POSITION AVAILABLE: Immediately

POSTING DATE: 2/24/2021

APPLICATION DEADLINE: Open until filled

DESCRIPTION: Responsible for processing and compliance as it relates to R2T4s, SAP, verification and awarding of TIV, state, and institutional funding. Serves as a key member of the Student Financial Services leadership team. Provides counseling and guidance to students, parents, faculty and the public regarding student financial aid eligibility and payment options. Duties and responsibilities include, but are not limited to:

  • Provides support and leadership for the Student Financial Services Office, with emphasis on compliance with federal financial aid regulations and customer service.
  • Packages all returning College of Arts and Sciences undergraduate and graduate students and Graduate School of Theology students.
  • Assists families and students by providing comprehensive financial aid and payment options counseling, including terms and conditions of various loan programs and debt management; responds to difficult financial aid inquiries; conducts financial aid presentations to students and families.
  • Calculates and ensures timely processing for all Return of Title IV (R2T4) funds; works with external auditors as requested.
  • Processes appeals using professional judgment.
  • Performs Satisfactory Academic Progress (SAP) process in compliance for all students.
  • Oversees the verification of financial aid files, ensuring compliance with policies and regulations.
  • Oversees the certification of Direct Parent PLUS Loans and alternative loans.
  • Maintains relationships with lenders, and supervises the ELM certification process.
  • Supervises the Processing Specialist and Student Financial Services Coordinator for College of Arts and Sciences.
  • Supervises student workers, and manages budget for student worker hours.
  • Maintains and updates the Student Financial Services pages on the University website.
  • Makes processing decisions that support the policies and goals of the University.
  • Performs other duties and special projects as assigned or directed.

 

MINIMUM QUALIFICATIONS: A Bachelor's Degree is required. A minimum of one (1) year experience in student aid, higher education administration or in a related field that requires the interpretation and application of public regulations and policies is required; or an equivalent combination of experience and education. Financial aid experience in a higher education environment, with knowledge of rules and regulations as they pertain to Federal Title IV funding strongly preferred. Successful candidates will have similar experience demonstrating a high level of independent thinking and judgment. Candidates will have a strong regulatory background with the ability to understand and interpret federal/state/institutional regulations and laws. Must have excellent organization and analytical skills and be detail oriented; strong technical ability to understand different types of software; ability to enforce policy. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. In compliance with the Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call 909-748-8040.

SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN.

MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY.

AN EQUAL OPPORTUNITY EMPLOYER

Organization

 

University of Redlands garden sign

 

The University of Redlands is a private, independent liberal arts university centrally located in the heart of southern California. Situated in the area east of Los Angeles known as the Inland Empire, the beautiful Redlands campus is within easy traveling distance of snow skiing, hiking and climbing to the north, some of the world’s best beaches to the south, Palm Springs and Joshua Tree to the east, and the urban culture of Los Angeles to the west.

Ranked 12th among regional universities in the West by U.S. News & World Report, Redlands offers 50 undergraduate programs as well as graduate programs in business, communicative disorders, education, geographic information systems and music.  

The University of Redlands serves approximately 5,000 students in its primarily undergraduate residential College of Arts and Sciences, as well as its School of Education and School of Business, which offer graduate programs at eight locations across southern California in addition to the main campus. The School of Continuing Studies offers non-degree program credentials and course opportunities.

Redlands blends liberal arts and professional programs, applied and theoretical study, traditional majors and self-designed contracts for graduation. For a select group of highly motivated, self-driven students, the progressive Johnston Center for Integrative Studies allows such inclined undergraduates to negotiate their own course of study with a faculty/peer committee, receiving narrative evaluations rather than letter grades.

The Master of Science in Geographic Information Systems program is an intensive, one-year residential program that draws international acclaim, in part due to the close collaboration with Redlands-based Esri, the world’s leading GIS company.

Recognized for having one of the highest study abroad participation rates among our peers, Redlands students travel the world, choosing from more than 100 programs. Redlands’ Community Service Learning program receives national acclaim each year as our students complete over 120,000 hours of public service annually around the world.

Learn more about the University of Redlands.

Company info
Website
Telephone
909-748-8040
Location
1200 E. Colton Avenue
P.O. Box 3080
ATTN: Human Resources
Redlands
California
92373
US

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