Program Coordinator

Job description

Description
University of Colorado Denver l Anschutz Medical Campus
Business School - Jake Jabs Center of Entrepreneurship (JJCE)
Program Coordinator
Position #680321 – Requisition #20307

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The Business School has an opening for a full-timeUniversity Staff (unclassified) Program Coordinator position.

The University of Colorado Denver | Anschutz Medical Campus is a public research university serving more than 18,000 students. We award nearly 4,000 degrees each year, including more graduate and professional degrees than any other Colorado institution. With our solid academic reputation, award-winning faculty and renowned researchers, we offer more than 140 highly rated degree programs through 13 schools and colleges. The university receives over $400 million in research awards each year. In addition to the wide array of health-related programs and facilities offered at CU Anschutz in Aurora, Colo. a significant number of undergraduate and graduate degree programs are taught at CU Denver, our comprehensive campus in the heart of downtown Denver—one of America’s most vibrant urban centers. CU Denver is located steps from the Denver Center for Performing Arts and the LoDo District affording our students, faculty and staff access to a broad array of academic, professional, community, recreational and cultural outlets.

Located in the heart of downtown, CU Denver provides a vibrant, urban research university experience, with academic programs ranging from the liberal arts and sciences to global energy management, music industry studies and criminal justice among eight schools and colleges. The classroom extends into the city as students study, network and build careers in the surrounding business district. CU Denver unites quality academics, ambitious research and creative work, civic consciousness and driven students—all in the lively setting of downtown Denver. 

The University of Colorado Denver is a public research university serving more than 14,000 students. With our solid academic reputation, award-winning faculty and renowned researchers, we offer more than 100 highly rated degree programs through eight schools and colleges. In the heart of downtown Denver—one of America’s most vibrant urban centers—CU Denver is located steps from the Denver Center for Performing Arts and the LoDo District affording our students, faculty and staff access to a broad array of academic, professional, community, recreational and cultural outlets.

Nature of Work
The Program Coordinator for the Jake Jabs Center of Entrepreneurship (JJCE) plays an integral role in the operations of the Center while also supporting the strategic initiatives for the JJCE. This position is responsible for a multitude of duties in student services, enrollment management, communications, outreach and center operations.  This position will report primarily to the Associate Director of Operations.

Professional Field
Advising, Student Services, Project Management, Events, Procurement or related fields

Supervision Received
Reports to Associate Director of Operations

Supervision Exercised
No formal supervision. 

Examples of Work Performed
Student Services & Enrollment Management

• Plan, develop, and implement the process for the Entrepreneurship schedule of courses, including finalizing all teaching schedules and working with Program Directors to manage degree offerings and certificate offerings for all Entrepreneurship offerings
• Establish effective communication procedures for advising Business School departments and key decision makers about the schedule of courses and all related details. 
• Work with program directors and mangers to develop, administer, and analyze regular surveys of students and alumni, and other surveys as requested.
• Provide any curriculum data needed to comply with reporting requirements, including data required by external accrediting agencies and as part of the university outcomes assessment and program review processes.  
• Coordinate the waitlist process each term; tracking course capacity overloads, Quick-Enrolling students into sections, and ensuring waitlisted students obtain access to Canvas.
• Provide analysis of enrollment data to program directors to assist with course scheduling and to determine enrollment limit adjustments
• Work in consultation with the program directors to add or cancel course sections based upon needs analysis.
• Update and ensure the accuracy of degree plans and course completion plans for the program used by Business School advisors
• Management coding on the integrated student information system (CU-SIS).
• Ensure inclusion of new courses on CU-SIS following the campus University Curriculum Committee process.
• Assess and resolve faculty access issues including initial provisioning to CU-SIS, class rosters, grade reporting and Canvas access issues.

Communication & Outreach

• Demonstrate discretion and analytical skill as the lead point of contact for the Center. Duties include; managing JJCEE e-mailbox and phone inquiries from prospective students, program requests from current students, explain details of various JJCE offerings (such as multiple certificates and dual degree programs), provide technical support on registration, payment, transcript requests, student email, and other university processes, and support for graduate/undergraduate advising specific to center curriculum and opportunities as they arise.
• Collaborate with Business School departments, campus services, and administration to provide services to current students as needed (Admissions, Financial Aid, Bursar’s Office, Veteran and Military Student Services, Registrar and University Curriculum Committee).
• Research and resolve student record issues, such as duplicated records, name changes, adds/drops, missing grades, registration ineligibility as a result of financial or other reasons, etc. 
• Maintain quality control around student progress, track former, current, and prospective students through certificate process into possible major dual/major tracks and monitor student completion of certificate programs and provide or facilitate the dissemination of requested documentation to partner organizations. 
• Develops scholarship application and serves on the Jake Jabs Center for Entrepreneurship scholarship committee.
• Participate in general Business School recruitment efforts and representing the center and assisting in creating, developing, and hosting informational sessions, open houses, presentations and other events.
• Maintain and update the Center’s website copy, campus catalog, and Canvas courses establishing JJCE production calendar and communicate effectively to provide regular updates to program directors advising academic programs and key decision makers about the schedule of courses and all related details.
• Manage alumni relations, which includes creating, maintaining and improving internal database, updating contact information, and/or outreach to alumni.

Procurement and HR 

• Oversees all procurement matters for the program including: contract processing, paying invoices, reimbursement processing, and reconciliation; this position will hold a procurement card and will handle purchasing for the program.
• Designs processes for invoices and billing to streamline program operations.
• Support the completion of faculty contracts and circulate to necessary parties for appropriate execution.
• Assist in planning and execution of recurring program events, speaker series, and student functions. This may include: invoicing, travel reimbursements, and payments via procurement card and/or university accounts payable system.

Operations 

• Arrange schedules to ensure front desk coverage during all open hours, including extended evening and weekend hours. 
• Maintain internal calendars for meeting rooms, staff schedules, and in-house events.
• Coordinate orders for office supplies and other office equipment and program supplies used by the Center; oversee the supplies in Center spaces.
• Participate in other program activities and initiatives as requested.
• Other duties as assigned.

Salary and Benefits:

The salary range (or the hiring range) for this position has been established at $38,000 to $45,000  and is commensurate with skills and experience.

The University of Colorado offers a full benefits package.  Information on University benefits programs, including eligibility, is located at https://www.cu.edu/employee-services.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. 

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications
Minimum Requirements  

• Bachelor’s degree in education, higher education administration, psychology, business, public administration, educational technology, communications, accounting, finance, marketing,  or any related field from an accredited institution   
  • Substitution: years of experience can substitute on a year for year basis for a bachelor’s degree 
• One year of professional-level experience working in higher education with students, faculty or campus departments 

Preferred Requirements

• Two years of experience working at an institution of higher education
• Experience managing & supporting events, including planning, scheduling, and logistics 
• Experience using Student Information Systems and/or CRM systems, such as Slate, MailChimp, Salesforce, Oracle, Ellucian, etc. 
• Experience with PeopleSoft finance and/or procurement

PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

Knowledge, Skills, and Abilities 

• Proficiency in Microsoft Office
• Familiarity with a variety of business and/or higher education concepts, practices, and procedures 
• Relies on knowledge, experience and judgment to plan and accomplish goals
• Ability to communicate effectively, both in writing and orally
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution
• Outstanding customer service skills
• Demonstrated commitment and leadership ability to advance diversity and inclusion

Job Category: Academic Services
Primary Location: Denver
Schedule: Full-time
Posting Date: Feb 25, 2021
Unposting Date: Ongoing

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