Assistant Director (4574U), Haas School of Business 14036
Assistant Director (4574U), Haas School of Business 14036 About Berkeley
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: January 5, 2021
UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all.
Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth.
For more information about the Haas School of Business visit: https://haas.berkeley.edu/about/
The Assistant Director for the Full Time MBA (FTMBA) Program is responsible for a broad range of activities that support students, staff and faculty at the Haas School of Business. This position is service and student oriented, with the primary goal to ensure that FTMBA faculty receive excellent curricular support and FTMBA students receive excellent program support and superior student service. Major areas of responsibility are program planning and support, event planning, student services, communications, database maintenance, and other administrative duties as needed.
Academic Advising: Provides advice and assistance to students on academic and degree progress and major requirements; assists students in resolving scheduling conflicts, and similar issues.
- Advise students on academic and degree progress.
- Manage communication and student advising strategy planning via Slack.
- Key contact/resource for students and internal Haas clients on questions related to core curriculum, registration, program requirements and other requests for information.
- Advise FTMBA students regarding GPA and final degree audits.
- Manage and oversee communication strategy and enrollment process with other graduate program advisors and non-MBA students regarding enrollment in MBA electives.
- Serve as lead academic advisor and manage programming for the international student community.
Applies professional student services concepts in providing a variety of student services to the student population served by the organization, and to faculty and management within that organization.
- Manage logistics for MBA 293 Independent Study and MBA 294 Student-Initiated Courses.
- Troubleshoot enrollment issues.
- Coordinate core course waiver exams, order class readers, pull rosters for faculty, create and send study.net rosters.
- Advise students and faculty with study.net, bCourses, and CalCentral questions.
- Liaise with other program staff to develop activities and events that enhance FTMBA student experience.
- Manages and presents course evaluation reports after each term to apprise Director of faculty performance and student feedback.
- Communicate with partner schools to manage fall semester international exchange program enrollment.
- Manage query reports and analyze data related to marketing/rankings and maintain quality of student records data.
- Liaise with the admissions team to manage transition from admitted student to enrolled student.
- Partners with the admissions team on managing class visits.
- Manage academic website content for current students and newly admitted students.
- Coordinate additional student services projects as requested.
- Serves as contact/resource for students on operations, billing, registration, program requirements, and other requests for information.
Career Development: By embracing the principle of “student always”
- Attend classes to enhance expertise in job areas and improve communication.
- Attend relevant campus training courses or classes to gain knowledge of or to become more proficient with campus policies and/or role-relevant skills.
- Seek additional training opportunities that allow growth within the position and to develop professionally.
- Serve on departmental and campus-wide committees as appropriate.
- Knowledge of advising and counseling techniques.
- Excellent Interpersonal skills by demonstrating a high-level of professionalism while working with faculty, students and team members under stressful situations.
- Service oriented demonstrating multicultural competencies when working with diverse populations.
- Excellent analytical skills, demonstrating critical thinking skills in problem identification and reasoning.
- Works independently, with minimal supervision while demonstrating excellent multi-tasking skills. Must be able to establish priorities, meet deadlines, and work as part of a team.
- The successful candidate must have a high comfort level with technology, demonstrating proficiency with MS Word, Excel, and Access and comfort working with CRM systems.
- Flexibility to work evenings and weekends for special events such as Graduation, Orientation, and other events.
- Excellent verbal and written communication skills.
- Demonstrates active listening and displays a finesse in maintaining cooperative relationships with other departments, programs, universities, community organizations and other institutions.
- Bachelor's degree in related area and / or equivalent experience / training.
- Previous work experience in student service with an academic focus helpful.
- Understanding of or the ability to quickly learn University rules and regulations.
- Knowledge of ability to quickly learn University processes and procedures.
- Knowledge of ability to quickly learn University-specific computer application programs and pertinent databases.
Salary & Benefits
This is a non-exempt, biweekly paid position. Hourly pay is commensurate with experience up to $33.05 per hour.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=14036&PostingSeq=1
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