UTS-Temporary Student Engagement Program Manager

Job description

Position Type:

Temporary Staff (SHRA)

Job Title:

UTS-Temporary Student Engagement Program Manager

Department Name:

HR UTS Partnership

Vacancy ID:


Position Posting Category:

Student Services

Hiring Range:



Full-Time Temporary

Work Schedule:

M-F 8am – 5pm 40 hours/week with expectation of some night and weekend work

Estimated Duration of Appointment:

6 months not to exceed 11 months

Posting Open Date:


Posting Close Date:


Description of Work:

The Student Engagement Program Manager is responsible for planning, organizing, and overseeing the delivery of multiple student centered events and support initiatives, including but not limited to: two graduation weekends and managing logistical details for six new-student orientation weekends each calendar year. These events range from smaller groups (~30-50) to large scale (1,000+ attendees). Events must be of high quality, be highly organized, and all details must be considered and proactively handled and addressed to ensure that the experience is of the highest quality for students, while remaining within budget. This person will also handle logistics for in-person classes in order to ensure a seamless experience for faculty and students. The position will have significant interaction with students (virtually and in-person) and will organize activities/socials. The position will also triage student questions and issues-handling whenever possible, and referring to other staff when needed.

Education and Experience:

The Student Engagement team is seeking an experienced, highly motivated, professional to manage all logistics related to graduation, orientation events, and in-person classes. We are a fast paced, student focused team who works diligently to ensure that working professional students receive a top-notch experience. We require a skilled professional with experience coordinating and executing high quality events.
Skills required, but not limited to the following:
*ability to manage multiple time-sensitive competing priorities
*exceptional attention to detail and ability to anticipate issues and needs
*strong familiarity with project management methodologies and documentation

*demonstrated ability to organize information from multiple sources

*proficiency with Microsoft Excel, Word, PowerPoint

*proven ability to creatively solve problems

*exceptional written communication skills for program wide communication and website updates

*collaborative approach to work across departments to achieve goals

*experience working in the higher education with graduate business students preferred, but not required


Events – large events experience (500 people +), preferably planning and executing graduations (or similar large-scale events)
Vendor Management – Identifying, selecting, and procuring services from vendors
University Experience – preferably UNC experience working with vendors, finance, students, faculty, and communications
Hospitality Experience – Or similar experience, someone who understands customer service and the requirements for running events


Communication – professional communication via phone, email, and in-person to internal and external stakeholders, including faculty, staff, students, and vendors.
Event/Project Planning – creating timelines, project resource needs, personnel needs, maintaining schedules,
Event Coordination – Prepping for an event, and execution on the day of
Digital Experience – comfortable navigating email, MS office, and Zoo

Equal Opportunity Employer Statement:

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Stimulus/ARRA Funded:


Special Instructions :

UNC-Chapel Hill and NC State University are collaborating to extend NC State’s internal temporary staffing function as a shared service for both institutions. Under this partnership, UTS provides exclusive temporary staffing services to UNC-Chapel Hill and NC State, employing candidates to work as temporary employees in a variety of jobs on both campuses.
If interested, please apply here: http://jobs.ncsu.edu/postings/140791

Temporary Employment Policies:





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Job No:
Posted: 2/25/2021
Application Due: 3/13/2021
Work Type: Full Time