Business Process Analyst I
- Employer
- University of the Pacific
- Location
- Stockton
View more
- Administrative Jobs
- Institutional & Business Affairs, Business & Financial Management, Technology, Analysts & Programming
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Business Process Analyst I
Primary Purpose:
Under the direction of the Business Process Analyst II, the Business Process Analyst I identifies process improvement opportunities for the three-city Office of the Registrar by analyzing current processes and business requirements, documenting business processes, measuring process performance, and recommending and communicating process solutions for an improved future-state. This position supports the Office in leveraging technical systems such as DegreeWorks, Argos, Ellucian Banner student module, and other systems used by the Office, innovating and implementing projects that improve organizational performance in accordance with best practices.
Essential Functions:
1. Supports analyses of team requirements, procedures, and problems to automate or improve current business processes.
2. Determines/documents project requirements; understands functions and features of software interfaces used by Office of the Registrar from both the technical and client perspective.
3. Improves processes by researching and identifying best practices, enabling innovation, fostering collaboration, and effectively leading change through data-driven process improvement methodologies.
4. Documents daily/operational business processes (process mapping and modeling) for current- “as-is” and future-“to-be” states. Coordinates requirements gathering and development of functional design documents based on those requirements using standardized procedures.
5. Provides continuous review of functionality in Registrar technical systems to improve the business processes and workflows in the Office; creates and modifies reports, analytics and key performance indicators based on requirements and goals of the Office/University.
6. Ensures data integrity through detail-oriented entry of program, catalog, and regulation updates. Validates and tests degree audits.
7. Updates repository documentation of all technical systems procedures and processes.
8. Responsible for conducting training of end-users in various office systems.
9. Serves as liaison between business users, key university stakeholders, Pacific Technology, and the Office of the Registrar, providing clear communication concerning technical systems in the Office. Develops roadmaps for specific project implementation, and directs communications to the university community.
10. Perform all other duties as assigned.
Minimum Qualifications:
• Post high school training, certification(s), or education related to business processes, computer science/information systems, or related fields.
• Three (3) years’ experience in a Registrar’s or similar office either in systems analysis or implementation.
Preferred Qualifications:
• Proficiency in PL/SQL.
• Experience with DegreeWorks, Ellucian Banner Student module, Argos, and/or other systems commonly used in a Registrar’s office.
Skills/Knowledge and Expertise:
• Demonstrated knowledge in business process analysis, designing specifications, workflow tools, and relational databases.
• Ability to work productively in highly collaborative environments that maximize autonomy and decision-making.
• Ability to carry out project support/administrative functions; establish responsible deadlines and personal work plans and manage time effectively.
• Ability to communicate for understanding or instruction.
• Ability to interact positively and effectively with on-and off-campus partners, provide support, and adapt to changing priorities.
• Strong work ethic and team player.
• Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
Physical Requirements:
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work requires extended periods of sitting and computer work with repetitive use of hands and wrist. Requires ability to frequently review computer screens and paper reports visually. Occasional standing, walking across campus, climbing stairs, bending, stooping and reaching. Constant verbal and written communication. May be required to lift up to 25 lbs.
Work Environment/Work Week/Travel:
Work is primarily performed in a standard office environment with use of computer and phone. Work performed during standard business hours, may require additional time based on business needs or deadlines. Light travel expected.
Hiring Range: Commensurate with experience, exempt
Background Check Statement:
All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.
To apply, visit https://pacific.peopleadmin.com/postings/18524
University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.
Copyright ©2017 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-ab1d9680920b6f4686045555a31ddc29
Organization
Since its founding in 1851 as California’s first chartered university, University of the Pacific has been transforming the lives of students, enhancing the vitality of its surrounding communities and bringing a pioneering spirit to how we educate and serve.
Pacific is recognized for high-quality academic programs, dedicated faculty mentors and excellent professional preparation built on a strong liberal arts foundation. The university is consistently ranked among the top national universities by U.S. News and World Report and Princeton Review.
University of the Pacific is a dynamic three-city university with campuses in Stockton, Sacramento and San Francisco. With a presence in these three very different and uniquely California cities, Pacific enjoys a truly distinctive footprint in California and the West.
Sacramento
Pacific’s beautiful, tree-lined campus in Sacramento provides a focused learning environment with ties to the power and influence of one of the nation’s most influential capital cities. Complementing the legal studies offered at the McGeorge School of Law, new academic offerings are helping address critical issues at the intersection of law, policy, business and health.
San Francisco
Pacific’s high-tech San Francisco campus is strategically situated the heart of one of the world’s most exciting cities. It is home to one of the premier dental schools in the nation, the Arthur A. Dugoni School of Dentistry, as well as high-quality programs in health, technology, and arts and culture.
Stockton
Pacific’s Stockton campus in the heart of the California Delta country is renowned for its idyllic beauty, breadth of outstanding academic programs, vibrant and supportive campus life, and close, dedicated teaching relationships with students. Serving more than 5,000 students, the campus is home to the liberal arts College of the Pacific, a conservatory of music, and schools of business, education, engineering, international studies, and pharmacy and health sciences.
Beyond Our Gates
Pacific students, faculty, and staff are passionate about enriching their communities and serving those in need. Under faculty guidance, students provide dental care and health services and information to the underserved, legal clinics for those in need, and literacy and educational enrichment programs for local schoolchildren. Students, faculty and staff contribute tens of thousands of hours of volunteer service each year. The Center for Professional and Continuing Education offers degree completion, continuing education, workforce training and lifelong learning programs. Pacific centers and institutes work toward solutions to local and regional issues through community partnerships, education and research.
The Pacific Tigers compete in NCAA Division I athletics primarily as a member of the West Coast Conference. Fielding seven men’s teams and eleven women’s teams, the Pacific Tigers continue to add individual and team successes to an already outstanding performance record, including more than 30 conference championships and more than 60 NCAA tournament appearances.
Pacific offers more than 80 programs of study leading to undergraduate, graduate and professional degrees, as well as accelerated programs in business, education, law, engineering and the health sciences. Total enrollment at all three campuses is more than 6,000 students.
With a focus on teaching, close faculty-student interaction, academic excellence and real-world learning, Pacific prepares individuals for lifelong personal and professional success.
Learn more at Pacific.edu.
Diversity Profile
The University of the Pacific community - including students, faculty, staff, administrators, and alumni - believes that diversity and inclusion are essential to the fulfillment of our institutional mission. We value inclusiveness in learning, curricular and co-curricular programming, campus climate, recruitment, admissions, hiring and retention. We remain deeply committed to promoting and maintaining a civil community that facilitates opportunities for shared understanding and expression of individual and collective truths. Moreover, we resolve to maintain a community that is respectful of all persons despite differences in age, citizenship, disability, ethnicity, gender identity or expression, geographic origin, language, marital status, nationality, philosophical beliefs, race, religion, sexual orientation, or socioeconomic status.
The University of the Pacific community - including students, faculty, staff, administrators, and alumni - believes that diversity and inclusion are essential to the fulfillment of our institutional mission. We value inclusiveness in learning, curricular and co-curricular programming, campus climate, recruitment, admissions, hiring and retention.
We remain deeply committed to promoting and maintaining a civil community that facilitates opportunities for shared understanding and expression of individual and collective truths. Moreover, we resolve to maintain a community that is respectful of all persons despite differences in age, citizenship, disability, ethnicity, gender identity or expression, geographic origin, language, marital status, nationality, philosophical beliefs, race, religion, sexual orientation, or socioeconomic status.
We are committed to all members of the Pacific community becoming competent and ethical citizen leaders able to interact effectively and ethically in an increasingly multicultural society and global economy. This transformative process is accomplished through our distinctive integration of liberal arts and professional education promoting innovation, open discourse and dialogue, leadership development, experiential learning and self-reflection.
Multicultural Affairs is dedicated to the creation and sustainability of a culturally inclusive community across and within the boundaries of culture, sexual orientation, gender, and other social identities. In service to and in partnership with students, faculty, staff, alumni, and other friends, Multicultural Affairs offers programs, services, and sponsorships such as cultural heritage month observances, diversity leadership retreats, and intercultural trainings that meet the educational and cultural needs of all members of the Pacific community.
- Website
- http://www.pacific.edu/
- Telephone
- 209.946.2011
- Location
-
3601 Pacific Avenue
Stockton
CA
95211
US
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert