Clinical Intake Manager

St. Louis
Feb 20, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Job Title: Clinical Intake Manager
Location: St. Louis
Full/Part Time: Full-Time
Job ID: 35708
Hiring Department Children's Advocacy Center


Provide a broad and variable range of client intake duties for the clinical unit of Children’s Advocacy Services of Greater St. Louis. Assist administrators in the completion of ongoing work or projects. Tasks typically include the following: client/caregiver interaction; interfacing with legal custodians for service coordination; working with multi-disciplinary staff; accommodating scheduling needs for varied grants and services; training and supervising intake staff and students; facilitating area-wide coalition of child mental health service coordinators; and correspondence and document preparation.


  • Complete telephone intakes with legal custodians of referred clients in order to determine if the client is appropriate for services at CASGSL
  • Respond to client needs, crises, and emergencies (utilizing clinical consultation as appropriate)
  • Secure appropriate consent forms and releases for clients in Children’s Division custody
  • Obtain information from clients, including the presenting problem, in order to complete intakeprocess and/or or to refer to other community services
  • Maintain high level of confidentiality of client information
  • Understand inclusion and exclusion criteria for the various programs offered by CASGSL, and assign clients to appropriate funding sources
  • Schedule, confirm and maintain records of initial client appointments for clinicians
  • Maintain the client waitlist and schedule those clients as availability allows
  • Train, oversee, and supervise intake staff members and students
  • Manage data within electronic health record system
  • Perform community outreach to educate stakeholders about CASGSL
  • Liaise with intake managers at other agencies to promote a coordinated service system
  • Perform other duties and responsibilities as deemed necessary and appropriate by manager of clinical services

Minimum Qualifications:

An Associate's degree in related/ relevant area or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications:

  • Master’s degree in social work or counseling from an accredited program or equivalent relevant experience
  • Must be eligible to be licensed as a LMSW or a PLPC within the state of Missouri
  • Minimum of 2+ years of work experience with children, adolescents, and families
  • Must possess good interpersonal, oral, and written communication skills
Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of three references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment. Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

For questions about how applicants apply, please call (314) 516-5805, or if you are experiencing technical problems, please email mailto:[email protected].

Benefit Summary

The University of Missouri, St. Louis offers benefit-eligible employees a wide variety of benefits including; health, dental and vision coverage effective on the first day of employment, vacation & sick time accrual, four personal days per year, tuition assistance for employees and their dependents, pension and employee & dependent life insurance. For more information about our benefit, please visit

UMSL is an equal access, equal opportunity, affirmative action employer that is fully committed to achieving a diverse faculty and staff. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, gender expression, age, genetic information, disability, or protected veteran status.


To read more about Equal Employment Opportunity (EEO) please use the following links:

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