Director, First Year Experience

Job description

Job Title: Director, First Year Experience
Location: First Year Experience SA
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 605240
Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU’s culture of excellence.

Core Values One NAU side by side Student Centered | Integrity | Diversity | Service | Discovery | Excellence Northern Arizona University

Special Information

Reporting to the Assistant Vice President of Student Affairs, the Director of the First Year Experience program for the division of Student Affairs provides vision and leadership for efforts supporting the successful transition of new students into the university.

The First Year Experience program annually coordinates approximately 35 course sections of NAU 100 for freshmen and NAU 102 for transfer students. FYE will also be instrumental in creating new transition curriculum and programming for incoming students, and will coordinate the Freshmen Experience Survey.

Only complete applications will be considered, and must include a resume, cover letter outlining interest in position and how past experience matches with job requirements, and 3 professional references.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Job Description
  • Provides vision, leadership and administrative oversight for all Student Affairs programs and initiatives within First Year Experience. Programs include the following:
    • NAU 100: Transition to College, NAU 102: Transfer Transitions to NAU, NAU 299: Peer Educator Training, and USC 208: Supplemental Instruction Training/Peak Performance/SA Mentoring Training courses.
    • Liaising with University Admissions to develop first-year orientation modules/activities.
    • Welcome Week activities that transition students to college academic experiences.
    • First-Year Intensive Transition (FIT) programs.
    • Support for first-year students across all locations or modalities.
    • Interventions to support high DWFI survey courses.
  • Directs the overall recruitment, selection, training, supervision, and evaluation of the FYE Coordinators (1.5 FTE). Indirect supervision includes student Peer Instructors.
  • Consults with College of Education - FYE Director regarding, but does not direct, courses placed in COE including NAU 120A: College Success Program (CSP), NAU 130: Back on Track, and USC 150/250.
  • Works with COE-FYE Director to integrate SA initiatives and resources into course-based interventions where appropriate and meaningful (e.g. Academic Success Center/CSP partnership)
  • Prepares, monitors, and maintains oversight of department budgets.
  • Provides reports and recommendations on the activities of the department. Compiles reports for presentations to campus and other stakeholders.
  • Represent Student Affairs on committees, task forces, and other projects across the university.
  • Demonstrate a commitment to NAU and division of Student Affairs values.

Minimum Qualifications
  • Master’s degree in higher education administration/student affairs, curriculum and instruction, educational leadership, or closely related field.
  • Six years full-time experience working in higher education.
  • OR any equivalent combination of education and experience.

Preferred Qualifications
  • Demonstrated leadership and administrative experience, including familiarity with budgets and supervision.
  • Demonstrated experience developing, managing, and assessing college student success programs.
  • Demonstrated experience with curriculum development and teaching experience at postsecondary level.
  • Demonstrated experience developing strong working relationships and collaborating with campus community and stakeholders.
  • Demonstrated experience with and commitment to working with diverse populations.

Knowledge, Skills, & Abilities
  • Advanced knowledge and skills in program development, project management, execution, and assessment.
  • Excellent supervisory and staff training skills.
  • Excellent written and oral communication, including public speaking and facilitation experience.
  • Commitment to the principles and behaviors that support diversity and inclusion, for students and employees.
  • Ability to work independently and effectively lead a team.
  • Working knowledge of the principles and practices of first year experience programming.

Background Information

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus and NAU-Fort Defiance as these campuses have on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.

If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.


Commensurate with experience.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website.

NAU is a tobacco and smoke-free campus.

Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service.

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

Application Deadline

March 18, 2021 at 11: 59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.




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Job No:
Posted: 2/20/2021
Application Due: 5/21/2021
Work Type: Full Time