Patient Relations Assistant/UKHC
Job description
Job Title:
Patient Relations Assistant/UKHC
Requisition Number:RE25599
Department Name:H3185:Interventional Radiology
Work Location:Lexington, KY
Grade Level:06
Salary Range:$13.58-21.83/hour
Type of Position:Staff
Position Time Status :Full-Time
Required Education:HS
Click here for more information about equivalencies::http://www.uky.edu/hr/employment/working-uk/equivalencies
Required Related Experience:3.5 yrs
Required License/Registration/Certification:None
Physical Requirements:The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing and pulling. The conditions of work may involve regular exposure to loud noises, intermittent exposure to blood borne/airborne pathogens and combative/violent people, and occasional exposure to cuts and punctures.
Shift:Monday- Friday with varying shifts depending on the department need.
Job Summary:The department of Interventional Radiology is seeking a Patient Relations Assistant.
Duties include collection and input of registration information, insurance and demographic data, perform cash collection (co-pays, deductible, deposit, reconciliation), and provide customer service to patients.
Skills / Knowledge / Abilities:The ideal candidate will possess patient registration, office and clerical, and customer service skills.
Does this position have supervisory responsibilities? :No
Preferred Education/Experience:Proven track record of providing exceptional customer service and four or more years of experience in medical office work preferred.
Prior patient registration and insurance verification experience highly preferred.
02/21/2021
University Community of Inclusion:The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.