Job Title: STUDENT SERVICE COOR I #00052780
Location: Rolla
Full/Part Time: Full-Time
Job ID: 35682
Hiring Department International Affairs

Application Deadline

March 3, 2021

Full Time/Part Time

Full-Time, benefit eligible



Job Description

Responsibilities include:

    Administration of the study abroad programs at Missouri S&T includes exchange programs and non-degree seeking fee-paying study abroad programs, and other study abroad programs.Administration of faculty-led study abroad programs in coordination with other campus offices. Market study abroad opportunities to current students, the campus, and the community.Recruit current students to study abroad through resources such as one-on-one meetings, presentations, materials, events, and online software.Administer the study abroad program from the student's first interest, through the application process, while abroad, and after the student returns.Update and maintain the study abroad Terra Dotta website, study abroad website, safety and risk management handbooks and website, and other study abroad materials.Develop and maintain materials to promote study abroad, including videos for outbound and inbound students.Build and maintain relationships with partner universities to promote study abroad and recruit exchange students to Missouri S&T.Plan and oversee annual study abroad fair and other fair venues as appropriate.Work with faculty and departments to develop and market study abroad programs.Be knowledgeable about study abroad opportunities available to Missouri S&T students to be directed toward programs that suit their needs/wants.Maintain records for all study abroad initiatives and provide scheduled and ad-hoc reports as needed.Update and maintain student exchange numbers and be cognizant of exchange parity.Other duties as required.
Orientation and Safety/Security:

    Design pre-departure orientation program suitable to program experience.Develop and disseminate information regarding safety and security to students, faculty and staff.Develop and implement study abroad re-entry and evaluation programs for returning students.Stay abreast of regulations affecting students traveling abroad and inform campus accordingly.Communicate emergency information to students who are traveling abroad (such as travel warnings or real or perceived threats).Ensure that students, faculty, and staff know safety/security issues, have the appropriate/required insurance, and are registered with proper agencies abroad.Facilitate risk management review process of student international travel requests.Assist/ensure that students and any faculty members traveling with them are correctly accounted for in Terra Dotta, are properly oriented and have secured insurance as needed/required.


    Meet with students and facilitate discussion between student and institution(s).Work with academic advisors, faculty members, the registrar's office, and others as appropriate to ensure proper enrollment procedures are followed; facilitate the transfer of credit for participants.Counsel students regarding study abroad issues, including educational, financial, and personal concerns.Remain in contact with the student and international institution during program activity.Monitor exchange programs to ensure parity levels are appropriate; maintain study abroad data on all programs and participants.Facilitate communication regarding the Global Minors program and Global Engineering degree program.
Travel (domestic and/or international):

    Attend study abroad advisory and international student meetings and serve on campus or community activities as time permits.Oversee processes specific to study abroad students; billing through the cashiers' office; holds on accounts; and international student health insurance.
Minimum Qualifications:

    A Bachelor's degree or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications:

    Experience living, studying and/or working abroadOne year of experience in the area of student personnel, student programming development, administration, or studying or working abroadKnowledge of one or more foreign languages.Experience with Terra Dotta Software is strongly preferred.Experience coordinating programs and events for study abroad programs strongly preferred.


The final candidate is required to provide copies of official transcript(s) for any college degree(s) listed in application materials submitted. Copies of transcript(s) should be provided prior to the start of employment. In addition, the final candidate may be required to verify other credentials listed in application materials.

Failure to provide official transcript(s) or other required verification may result in the withdrawal of the job offer.

All job offers are contingent upon successful completion of a criminal background check.

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.

The University's nondiscrimination policy applies to any phase of its employment process, any phase of its admission or financial aid programs, or other aspects of its educational programs or activities. Further, this policy applies to sexual violence or sexual harassment, both forms of sex discrimination, occurring within the educational program and instances occurring outside of the educational program if the conduct negatively affects the victim’s educational experience or the overall campus environment.

Any person having inquiries concerning the application of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 or other civil rights laws should contact the Title IX Coordinator.


To read more about Equal Employment Opportunity (EEO) please use the following links:

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