COORDINATOR, GRADUATE SCHOOL FINANCIAL AID
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Administer and coordinate the financial aid programs for the Graduate School to include the evaluation and analysis of student needs and eligibility for financial aid, select candidates and determine type and amount of financial assistance to be awarded; develop and implement financial aid policies and procedures for the Graduate School.
DUTIES & WORK PERFORMED:
Oversee financial aid programs for students in the Graduate School; analyze financial information submitted by applicants utilizing established federal and University standards and guidelines to determine financial needs and eligibility. Correspond and conduct interviews with applicants and their parents; counsel students and answer inquiries from various sources on financial aid programs, interest rates, health insurance premiums and origination fees, certify loans from private lenders, conduct entrance counseling and advise students of loan repayment policies and requirements along with borrower rights and responsibilities. Manage activities related to students' participation in federal aid programs; allocate funds from various loan programs; counsel students regarding financial needs and advise regarding features of various loan programs and related issues; work with the Duke University Student Loan Office regarding loan disbursements, entrance and exit counseling. Maintain liaison with the Bursar's Office regarding student tuition payments and refunds, and with Accounting Operations regarding student payroll issues; coordinate various financial transactions including transfer of fellowship and scholarship funds to student accounts. Partner and co-manage financial aid sessions for Graduate Student orientation, exit counseling and tax workshops for Graduate Students. Serve as Coordinating Official for external agency awards and grants within The Graduate School.
Coordinate and reconcile billing, payments, funding, and reporting with various institutional departments and external sponsors; communicate with the Office of Research Support and Office of Sponsored Programs regarding federal policies and reporting guidelines. Prepare detailed reports and compile information concerning Graduate financial aid and assigned programs as requested by the federal government and University officials. Conduct audits and reviews within PeopleSoft and other financial tools for financial aid compliance to ensure accuracy in Graduate Student awarding and disbursement. Process and communicate all Graduate School student funding for incoming Ph.D. admits. Manage and maintain the Graduate School Financial Aid Policies and Procedures Manual.
Perform other related duties incidental to the work described herein.
Work requires analytical and communication skills as well as familiarity with the academic setting generally acquired through completion of a bachelor'sdegree program.
Work requires three years experience in administering student financial aid programs at a college, university or private school. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.