Student Services Specialist

Job description

Position Type:

Permanent Staff (SHRA)

Is this an internal only recruitment?:


Position Title:

Student Services Specialist - Journey

Working Title:

Student Services Specialist

Position Number:


Vacancy ID:


Budgeted Hiring Range:

$40,000 - $60,000

Pay Band Information:

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Salary Grade Equivalent:


Full-time/Part-time Permanent/Time-Limited:

Full-Time Permanent

Hours per week:


Work Schedule:

9-5, M-F. Occasional overtime and weekend work

Department Name and Number:

Graduate Education - SOM-420301

Date First Posted:


Closing Date:


Position Location:

Chapel Hill, NC

Position Posting Category:

Student Services

Department Description:

The mission of the Office of Graduate Education is to recruit and train PhD students in the biomedical sciences. We admit 90-120 students each year who receive their initial professional training as a cohort in an umbrella first year program, Biological and Biomedical Sciences (BBSP) and then eventually transition to one of 14 PhD programs across the UNC campus. We sponsor programs focused on building a pipeline of talented students from underrepresented groups, professional development and career awareness, recruitment and retention of students from underrepresented backgrounds, and supporting mentoring relationships:

Equal Opportunity Employer:

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Position Description:

We seek a Student Services Coordinator to support BBSP recruitment and the first year training program. The Student Services Coordinator will be responsible for on-boarding and supporting 90-120 new biomedical PhD students each year. This work will involve coordinating student training, registration, international student orientation, tuition/fees payment, overseeing student accounts, course management for BBSP First Year Group, Research Rotations, and 1-3 additional courses and other work required to support students throughout the year. The Student Services Coordinator will also serve as an Admissions Coordinator on the BBSP Admissions Team. The Admissions Coordinators are responsible for managing the full admissions life cycle for ~1800 applications, 340 interview candidates, and 200+ admit decisions. The Student Services Coordinator role requires the ability to successfully complete large volumes of process-orientated administrative work and an ability to effectively interact with and manage students. The Office of Graduate Education is a vibrant team of committed professionals who work closely together to achieve our mission of educating and training tomorrow’s scientists. We are a lively, student-oriented office and interact frequently with a diverse group of students and applicants from across campus. Successful candidates for this position will have excellent interpersonal and communication skills, be extremely organized and proactive, have respect for and sensitivity to issues of diversity, equity and inclusion, and demonstrate an ability to manage multiple projects simultaneously.

Minimum Education and Experience Requirements:

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Essential Skills, Knowledge and Abilities:

Demonstrated experience working in a business or office setting. Excellent written and verbal communication skills. Demonstrated ability to manage multiple tasks in a deadline driven environment.

Preferred Qualifications:

Experience working with graduate students and/or working in an academic setting preferred. Proficiency with excel (including formulas), Microsoft office mail merge, and Wordpress preferred. Ability to drive a state vehicle preferred.

Position/Schedule Requirements:

Evening work occasionally, Weekend work occasionally

Stimulus/ARRA Funded:





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Job No:
Posted: 2/19/2021
Application Due: 2/25/2021
Work Type: Full Time