Special Accounts Manager

Job description

Position Type:

Permanent Staff (SHRA)

Is this an internal only recruitment?:


Position Title:

Business Officer - Journey

Working Title:

Special Accounts Manager

Position Number:


Vacancy ID:


Budgeted Hiring Range:


Pay Band Information:

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Salary Grade Equivalent:


Full-time/Part-time Permanent/Time-Limited:

Full-Time Permanent

Hours per week:


Work Schedule:


Department Name and Number:

University Cashier-213200

Date First Posted:


Closing Date:


Position Location:

Chapel Hill, NC

Position Posting Category:

Student Services

Department Description:

The Office of the University Cashier reports to the Treasury Services Director and is part of the Finance and Operations Division. The office serves as the central office for the collection and reporting of University revenues. The responsibilities of the office include billing, collection, monitoring and reporting of tuition & fees, other departmental charges and campus based loans, which include Federal and University long-term and short-term loans. The office is the regulatory authority for ensuring that University revenues are invested in interest bearing accounts in a timely manner in accordance with Federal and State Laws.

Equal Opportunity Employer:

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Position Description:

The primary purpose of this position is to manage receipts processing and collections processes for the University. The Special Accounts Manager plans and executes all student and loan collection processes, as well as a variety of special student accounts. The position ensures that receipts deposited with the State Treasurer are certified daily, recorded to the General Ledger in a timely manner and reported accurately for most University Departments. The position hires, manages, and trains the staff responsible for executing collection and cash processes, including providing customer service related to these functions. The position requires considerable knowledge of relevant state and federal regulations, as well as the ability to interpret, apply, and communicate those guidelines to ensure that the University is complying with Federal and State due diligence requirements and UNC System Office Business Process Standards. In addition, the position prepares external and internal reports related to receipts and collections business operations.

Minimum Education and Experience Requirements:

Bachelor’s degree in business administration, public administration, or related business area; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Essential Skills, Knowledge and Abilities:

Demonstrated ability to organize and manage business and financial records and transactions.

Excellent communication, customer service, and interpersonal skills.

Experience working in a complex regulatory environment.

Ability to analyze information and make recommendations.

Basic understanding of internal control concepts.

Preferred Qualifications:

Extensive experience with banking transactions and related regulations.

Experience with understanding, applying, and explaining compliance rules to a variety of audiences.

Experience with Supervisory responsibilities.

Position/Schedule Requirements:

Overtime occasionally

Stimulus/ARRA Funded:





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Job No:
Posted: 2/19/2021
Application Due: 5/20/2021
Work Type: Full Time