Certified Medical Assistant (CMA)

Job description

Posting Number:


Internal Recruitment:


Working Title:

Certified Medical Assistant (CMA)

Anticipated Hiring Range:


Work Schedule:

Monday - Friday 8:00am-5:00pm; will rotate Saturday morning clinic and late days as assigned

Job Location:

Raleigh NC


Student Health Services

About the Department:

Division of Academic and Student Affairs Mission, Values & Objectives:

We promote the success of the whole student. In collaboration with our colleagues across campus, we prepare students to succeed academically, professionally and personally, to embrace a commitment to lifelong learning, and to become informed, engaged, and productive citizens.
The purpose of SHS is to provide appropriate, affordable, accessible and high quality primary health care to eligible members of the campus community including students, staff and faculty, in a compassionate and caring manner. The major function of the clinic is that of providing outpatient care to the 34,000+ NC State students and limited services to faculty and staff.

All of our staff members have standards that guide the work we do every day: Student Health Values are Respect, Integrity, Customer Service, Teamwork, and Excellence. We expect our staff to consistently demonstrate these values.

Essential Job Duties:

  • The Medical/Nursing Assistant (CMA) is responsible for maintaining needed supplies in assigned exam rooms, assisting patients with referrals, follow-up appointments, and specific instructions as indicated by the provider. The CMA/RMA processes and prepares patients for examination, chaperones and assists the provider as needed.
  • This individual answers the telephone and takes action according to the request. CMA/RMA schedule appointments according to unit guidelines and provider’s directives.

Other Responsibilities:

  • Participates in emergency preparedness drills. May assist with employee injury reports; occupational medicine coordination with OM program coordinator.
  • This position will train at Student Health Services (SHS). Once trained this position will rotate between main and Centennial campus.

Minimum Experience/Education:

Demonstrated possession of the competencies necessary to perform the work.

Necessary Special Qualification Requirements – Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing, or certification through the American Association of Medical Assistants (AAMA).

Other Required Qualifications:

  • Knowledge of the principles and practices of patient care and techniques
  • Knowledge of Electronic Health Records (EHR)
  • Knowledge of medical terminology
  • Knowledge of the use of medical equipment
  • Knowledge of common health and safety precautions
  • Knowledge about cleaning autoclave and sterilization of medical instrument. Strong computer skills
  • Appreciation of needs of collage age population (patient expectations are very high)
  • Ability to maintain patient confidentiality
  • Ability to follow oral and written instructions
  • Strong organizational skills and detail oriented
  • Strong customer service and communication skills
  • Problem solving skills
  • Current training in OSHA blood borne pathogens and CPR

Preferred Qualifications:

  • At least two years’ experience in medical office, Women’s Health clinic, Student Health clinic, or ambulatory care.
  • Completion of an accreditation program or equivalent combination of training and experience and professional membership/licensing

Required License or Certification:

  • Completion of an accreditation program or equivalent combination of training and experience and professional membership/licensing
  • Completed Medical Assistant training program that is accredited by the Accrediting Bureau of Health Education School (ABHES) or the Commission on Accreditation of Allied Health Programs (CAAHEP)
  • Applicant must also have certification by one of the following: the American Association of Medical Assistants (AAMA) or the American Registry of Medical Assistants (ARMA), and/or National Healthcare Association (NHA).
  • Applicant must have certification on the first day of employment.

Valid NC Driver's License required:


Commercial Driver's License Required?:


Job Open Date:


Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.):


Special Instructions:

  • Please provide contact information for three professional references.

Please make sure that the work history listed on your application is identical to the work history listed on your resume.

Position Number:


Position Type:


Position Classification Band Title:

Medical / Nursing Assistant

Position Classification Band Level:


Position Classification Salary Range:

$31,200 - $52,381

Salary Grade Equivalency:


Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Time Limited Position:


Is this position partially or fully funded on ARRA stimulus monies?:


Department Id:

244030 - Student Health Services


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.




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Job No:
Posted: 2/19/2021
Application Due: 2/24/2021
Work Type: Full Time