Training & Outreach Coordinator

Job description

Position Number:


Functional Title:

Training & Outreach Coordinator

Position Type:


Position Eclass:

EP - EHRA 12 mo leave earning

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

The mission of the Campus Violence Response Center (CVRC) with the University of North Carolina Greensboro (UNCG) is to create a safe, single point of access for any UNCG community member impacted by sexual assault, intimate partner violence, stalking, sexual or gender-based harassment, and all other forms of campus violence. We provide affirming, empowering, and confidential services to UNCG community members who have been victimized. Services include crisis response, advocacy, counseling, and coordination with on and off-campus services.

Position Summary:

Note: This is currently a grant-funded position through September 2021. The department will have more information about continued funding in June 2021.

Under the supervision of the Associate Director, the Training and Outreach Coordinator will be responsible for outreach efforts identified by the Campus Violence Response Center to identify additional unserved crime victims who may benefit from CVRC services. The Training and Outreach Coordinator will organize CVRC professional and peer to peer events, support and identify community outreach opportunities, and coordinate the CVRC’s efforts for participation in national campaigns such as Sexual Assault Awareness Month (SAAM) and Domestic Violence Awareness Month (DVAM).

In collaboration with all CVRC staff, the Training and Outreach Coordinator will coordinate, maintain, and advertise a training/event schedule including a 20-hour volunteer training, smaller workshops featuring CVRC’s expertise, and community and campus events raising CVRC’s visibility. The Training and Outreach Coordinator must manage speakers, manage registration and attendance, track and analyze evaluation data, and implement creative strategies for increased community and campus awareness, including, but not limited to, social media and the Center’s newsletter. Additionally, this role will supervise the Survivor and Advocacy Outreach Graduate Assistant, undergraduate work-study students, and volunteers.

Finally, in collaboration with CVRC advocacy staff, this role will assist in the provision of direct services, such as case management, crisis counseling, and support of crime victims.

Minimum Qualifications:

A Master’s degree in a related field, or a bachelor’s degree and 2-3 years of relevant experience, from an appropriately accredited institution, is required.

Demonstrated ability to maintain confidentiality and respond to situations with tact, sensitivity, and flexibility; Demonstrated experience training large groups of people and organizing training logistics; Demonstrated ability to listen, empathize, provide information, empower victims, safety plan, and act as a liaison between students and providers; Demonstrated ability to develop and maintain strong collaborative relationships with multiple on and off-campus partners to assist in coordinated response efforts; Strong verbal and written communication skills; Demonstrated ability to remain calm in stressful situations; Ability to act independently and balance advocacy for multiple clients, responding to crisis and walk-in traffic, develop and deliver programs for students, faculty, and staff; Strong understanding of best-practices relating to the duties of the position and the ability to independently make sound decisions based on best-practices, laws, policies, and procedures.

Preferred Qualifications:

Four to six years of relevant experience coordinating student-related activities and programs and working with crime victims is desired.

Recruitment Range:


Org #-Department:

Office of the Chancellor - 68801

Job Open Date:


For Best Consideration Date:


Open Until Filled:




Type of Appointment:


Number of Months per Year:




Percentage Of Time:


Key Responsibility:

Training & Outreach

Essential Tasks:

Serve as the initial point of contact for training and outreach, responsible for responding to inquiries regarding professional education; Plan, organize, and implement outreach strategies in an effort to increase CVRC visibility; Build relationships with student organizations and campus departments to provide information on CVRC resources; Coordinate and/or conduct training for students, faculty, and staff to increase campus knowledge around responding to disclosures of violence; Lead weekly Outreach meetings in coordination with the Associate Director and other members of the outreach team; Design training courses in Canvas; Assist with marketing and social media efforts; Attend and/or manage resource fairs in the community.

Percentage Of Time:


Key Responsibility:

Direct Service

Essential Tasks:

Provide telephone and crisis intervention as needed; Participate in the University’s coordinated multidisciplinary response of providing timely reach out to crime victims informing them of CVRC services; Prepare accurate, timely, detailed case notes and maintain sensitive and confidential information and documentation; Provide case management services, including, but not limited to: making referrals to community resources, assisting with survivor class changes, accessing victim’s compensation, assisting with address confidentiality; Monitor and/or co-facilitate peer-to-peer survivor groups led by CVRC volunteers;
Other related duties, as appropriate.

Percentage Of Time:


Key Responsibility:

Supervision and recruitment

Essential Tasks:

Recruit and manage volunteers including monitoring the completion of the volunteer victim services training certification; Manage volunteer schedule; Provide volunteer training certificates.

Physical Effort:

Hand Movement-Repetitive Motions - O, Reading - F, Writing - F, Hearing - F, Talking - F, Sitting - F, Walking - F

Work Environment:

Inside - F




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Job No:
Posted: 2/19/2021
Application Due: 4/20/2021
Work Type: Full Time