Senior IT Technician - Electrical Engineering & Computer Science
- Employer
- The University of Tennessee, Knoxville
- Location
- Knoxville, TN
View more
- Administrative Jobs
- Academic Affairs, Research Staff & Technicians
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Information Technology Technician 3, Min H. Kao Department of Electrical Engineering and Computer Science at
The University of Tennessee (Knoxville, Tennessee)
Full-time, Market Range: MR07
The Min H. Kao Department of Electrical Engineering and Computer Science (EECS) is seeking applications for a fulltime Information Technology Technician 3. This position will report to the EECS IT Specialist II. Primary duties include installation, troubleshooting of IT hardware and software and audio/visual support for departmental, and college events. Must possess the customer services skills and flexibility required to support a complex and dynamic academic and research environment.Functional Responsibilities (including but not limited to):- Oversees new technology installation and maintenance.
- Reinstalls desktops and laptops with new versions of operating systems and applications tailored to each user’s specific requirements.
- Provides on and off-campus audio/visual support for events sponsored by EECS and the college.
- Sets up Cisco Webex, Citrix, Zoom and other web/video/audio conferencing technologies independently or in combination.
- Coordinates with event staff on scheduling, setup, and support of the event.
- Trains on-site presenters in use of technology.
- Maintain and assist in classroom technology equipment.
- Performs backup of departmental servers and other critical systems.
- Proactively monitors operating conditions of all technology and makes life cycle recommendations to the supervisor.
- Research of new technologies and innovations to keep current in latest developments in IT technology.
Qualifications
Position QualificationsMinimum Requirements:Education:Bachelor’s degree in Computer Science/related field and three years of experience. Experience may substitute for education on a year-for-year basis.Experience:
- Relevant certifications and/or demonstrated experience with computer hardware
- Expert in Microsoft Active Directory, Microsoft Office 2016, Microsoft Windows 10, MAC OS X 10, and LAN/WAN connectivity skills.
- Able to test, troubleshoot, and diagnose basic computer and electronics hardware such as power supplies, computer memory, cabling, and storage devices.
- Able to work independently, volunteer and take ownership of problems and projects, and work in a fast-paced environment.
- Effective interpersonal skills and the ability to communicate, both written and orally.
Job: Information Technology - Technical
Primary Location: US-Tennessee-Knoxville
Organization: Electrical Engr & Computer Science
Schedule: Full-time
Job Posting: Feb 26, 2021, 9:24:17 AM
Organization
Working at The University of Tennessee, Knoxville
Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion
UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.
The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.
Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.
As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.
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