Office Associate

Job description

Job Title: Office Associate
Location: Augusta University
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 224000

Minimum Requirements Associate's degree from an accredited college or university in a related field may be substituted for experience
High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization with a minimum of three years' experience performing secretarial/clerical assistant duties in an office setting.Knowledge, Skills, & Abilities Excellent organizational skills, detail-oriented
Ability to prioritize tasks
Oral and written communication skills
Ability to work independently and meet deadlines
Proficient in Microsoft Office, Outlook and working knowledge of AU and BOR policies and procedures
Ability to maintain confidentiality Preferred Qualifications Experience in an academic environment. Experience with Exam Soft, Axium, and I-MS software programs. Experience in clinical department schedulingResponsibilities Scheduling: Point of contact for all department course/clinic scheduling, to include: scheduling grading sessions, assessments for students with accommodations and for testing at the Testing Center. Coordinates with designated department faculty for the creation and daily maintenance of the department schedule each semester primarily for predoctoral education, and also department advanced education programs, as assigned. Monitors the faculty coverage and communicate with faculty according to protocol to maintain the required faculty supervision. Communication: Attend all department and assigned course/program meetings. Work with the office manager and department chairman to enforce DCG and department academic standards. Work with the Director of Assessment and Compliance to ensure curriculum and/or policy changes are understood and followed by course directors. Provide feedback to the office manager, department chairman, and the Office of Advanced Education and Academic Affairs. Timely response (mail, phone,email) to department inquiries about department activities, courses including communication with other departments or campus entities to facilitate a smooth running academic, clinical, and business operation.Support Didactic, Simulation, and Clinical Courses: Maintains rapport with students, course directors, other departments, and DCG administration to facilitate course support at predoctoral and advanced education levels, as assigned. Demonstrates initiative to complete assigned department projects. Works with clinical staff to ensure proper course forms and documentation are available and used in clinics. Works with dispensary staff to ensure all materials are ordered and received. Achieves and demonstrates content expert training status with Examsoft, D2L, axiUm, and other department specific software. Runs axiUm reports for course directors/program directors, as assigned.Support Student/Resident Assessment: Create spreadsheets utilizing Excel, Banner and Pounce to facilitate activites, as needed. Assist course directors with curriculum Inventory reporting. Enter final course grade into Banner and/or assist course directors with entering grades. Create and process grade change forms, justification of Incomplete forms and SARC forms as required. Support course directors in providing the Dean of Advanced Education and Academic Affairs signed copies of all final grade related forms. Maintain signed copies of all final grade forms in the department files. Provide student course records to the course director, Office of Academic Affairs and Advanced Education, and/ or the SARC committee chair at any time, as required.Instructional Support: Work with the DCG IT Manager and DCG ISA to resolve Exam soft, Soft Test, Banner, Pounce, Outlook, D2L, Axium, and Cltrix issues that may affect department courses. Attend the IT related committee meetings when requested to stay aware of technology issues and solutions, disperse the information to faculty and staff. Meet with course directors prior to every semester to develop a course support timeline. Maintain course related process documents in Box according to DCG and department policy.Outcomes Assessment: Serve as backup in coordination and collection of required accredition documentation for predoctoral and advanced education programs, as assigned.Shift/Salary Shift: M-F Pay Grade: 7 Minimum Salary: $10.49/hr - $13.64/hr Salary to be commensurate with qualifications of selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until filledConditions of Employment All candidates are required to successfully pass a Background Check review prior to starting with Augusta University.Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.Other Information This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success." Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.




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Job No:
Posted: 2/18/2021
Application Due: 2/25/2021
Work Type: Full Time