Development Manager

Job description

Job Title: Development Manager
Location: Case Main Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 8674
Job Description POSITION OBJECTIVE

Working under limited supervision, the Development Manager will have primary responsibility for managing a portfolio of donors with the partnership of the Associate Dean of Development and External Relations and other development staff; oversight of annual giving, donor engagement, stewardship, and special fundraising projects, and relationship management support for high level donors.

ESSENTIAL FUNCTIONS

Manage a minimum portfolio of 100 donors by identifying new prospects from numerous and varied sources through proactive prospect research for annual, leadership annual, and special giving prospects. Focus on identification, qualification, cultivation, solicitation, and stewardship in partnership with the Associate Dean, Development and External Relations and other development staff. Build relationships with faculty and staff in the College of Arts and Sciences with the objective of tailoring proposals and effectively matching potential donors to programs most relevant to their individual interests. (30%)Manage comprehensive annual giving program, including building relationships and fundraising from targeted prospect segments, including new graduates, mid-level donors, recurring donors, and reunion participants, among others, for the College of Arts and Sciences which focuses on the identification, acquisition, solicitation, retention, and stewardship of donors. Implement the areas of strategic annual giving, acknowledgement, recognition, stewardship and impact reporting. Track and analyze data and donor trends to develop campaign strategies and increase funds raised though annual giving. (30%)Assist with the planning and staffing of development and alumni relations events. (10%)Assist with College of Arts and Sciences volunteer identification, recruitment, engagement, leadership development, and stewardship for the College of Arts and Sciences and its predecessor institutions (Adelbert College, Case Institute of Technology, Cleveland College, Flora Stone Mather College, and Western Reserve College). (10%)

NONESSENTIAL FUNCTIONS

Create and manage with high sensitivity, attention to detail, and maintaining confidentiality, a wide range of communications with donors, university officials and trustees, faculty, and friends. Compose letters, memos, reports, newsletters, and other necessary documents. Work with Advancement Services to execute and improve mail system and data criteria, review data, determine and draft email content, and send to donors on weekly basis. (5%)Create and implement outreach and engagement plan to develop a robust culture of philanthropy amongst current students. (5%)Oversee special projects that require the research and collection of information, preparation for presentation and dissemination of information across the department. This information may be presented to high-level internal and external audiences. Develop briefings and briefing materials for all donor meetings involving the university president, College of Arts and Sciences dean, associate dean, and/or other development staff which include the necessary background information, strategic objectives of the meeting and talking points. Plan and write all follow-up correspondence. Assist with donor proposal development. (5%)Request research, accurately communicate changes in prospect information to Advancement Services to ensure central prospect database is up to date, and oversee timely entry of contact reports. Identify and evaluate prospects, (5%)Assist other staff to cover work overflow and provide backup as needed. (<1%)Perform other duties and responsibilities as assigned. (<1%)

CONTACTS

Department: Daily contact with CAS Dean’s Office, associate dean of development, directors of development and development staff, department assistants, school faculty, senior administrators and staff. Continuous contact with CAS development and external relations team. Regular contact with the academic departments within the college. Occasional contact with CAS Finance and Administration Office.

University: Frequent contact with central Annual Giving and Development Services Offices. Regular contact with central Alumni Relations Office. Moderate contact with the president’s office, vice presidents, deans, University Relations and Development colleagues, and directors of administrative departments as required to perform essential functions.

External: Continuous contact with donors and friends of the university and the college. Regular contact with the Case Alumni Association.

Students: Frequent contact with student workers.

SUPERVISORY RESPONSIBILITY

Supervise student workers.

QUALIFICATIONS

Experience: Minimum of 1 to 3 years of post-undergraduate professional experience creating a business model that involves extensive relationship development and management. Experience working with higher education, development, events, alumni/donor relations, or volunteer programs preferred.

Education/Licensing: Bachelor’s degree required; Master’s degree preferred. A valid Ohio driver’s license is required.

REQUIRED SKILLS

Outstanding communication skills; must demonstrate professional and effective verbal and written communication skills, the ability to clearly and accurately relay information to others and good listening skills. Must be able to compose professional letters and documents. Ability to interact with colleagues, supervisors, and customers face to face. Outstanding interpersonal skills with a demonstrated ability to handle public contact and maintain effective working relationships with various individuals from a broad spectrum of disciplines, technical and educational backgrounds within the department, school and university, and with individuals external to the university. Project coordination/management and event planning experience. Strong organization skills; ability to multi-task, prioritize and meet deadlines. Must demonstrate attention to detail and accuracy, time management skills and follow-through. Must maintain the highest degree of sensitivity and discretion and personal integrity. This position routinely handles highly confidential materials. Able to work effectively with a diverse alumni population. Ability to work effectively independently, performing position responsibilities with a minimum level of supervision, as well as collaboratively within a team. Must be highly motivated, responsible, dependable and a self-starter. Must show tact and skill in managing conflict and stress. Must demonstrate effective conflict resolution and problem-solving skills, sound judgment and good decision-making, and creativity and innovation.Must demonstrate the professionalism and character necessary to succeed in a demanding work environment. Must demonstrate flexibility and ability to work under pressure; must be able and willing to work in a fast-paced, changing environment, and conform to shifting priorities, demands and timeline.Must be proficient with Microsoft Office and Excel and other standard computer software applications (iModules, Facebook, Eventbrite, Mailchimp, SurveyMonkey, Regpack, AlumniQ, Google Suite, and PeopleSoft). Must be able to learn new programs, specifically AWA, the university’s alumni database program.Must be able to work with confidential biographical and financial information with the utmost discretion and tact.Outstanding telephone skills needed.Ability to meet consistent attendance.

WORKING CONDITIONS

Will occasionally need to work evenings and weekends to support the mission of the office of development and external relations (e.g. Homecoming weekend, alumni and/or donor events – both on campus and offsite). Daily use of computer (keyboard/mouse). Ability to lift 50 lbs. at least a distance of 25 ft.

Diversity Statement

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

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Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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