Student Navigator, Grand Rapids Public Schools

Job description

Date:                          February 18, 2021


Title: Academic Outreach:  Student Navigator, Grand Rapids Public Schools

Posting Number:       1104

Hours:  40 hours/52 weeks (GRPS funded position through 6/30/2021)

Compensation:          Meet and Confer – Grade 11, $18.66 per hour

Reports to:                 Director of High School Partnerships

Close Date:                March 4, 2021



The Student Navigator will serve as a resource and mentor for students enrolled in the Ottawa Hills Middle College program through GRCC as part of a 13th year high school cohort model. 

This position requires active support and guidance for students as they transition into a collegiate environment. The Student Navigator will encourage and develop a college readiness skillset to improve success and retention. The Navigator will maintain regular contact with students and serve as a liaison between faculty and administration at the high school and the Academic Outreach team.  This Student Navigator position will work onsite at Ottawa Hills High School.


  • Provide onsite support for GRPS Ottawa Hills Middle College Students
  • Mentor middle college students to support student retention and completion rates
  • Input and report student data, providing weekly reports to Academic Outreach team
  • Address student needs or challenges in response to early alert reports
  • Upon request, develop strategies that support students who demonstrate at risk behaviors
  • Assist in connecting students to college resources for academic and service support
  • Maintain appropriate documentation and notes of student interactions, referrals, and resources
  • Monitor and track student program success
  • Recruit and promote program at outreach and community events
  • Assist with test proctoring and application processing as needed
  • Coordinate Summer Bridge program for newly accepted middle college students
  • Develop a peer mentoring program and facilitate student mentor meetings
  • Coordinate semester celebration activities for middle college students
  • Participate in department meetings as needed
  • Persons in this role are identified as a Campus Security Authority (CSA). CSA's will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act.
  • Regular attendance during normal scheduled hours is required
  • Other duties as assigned by Academic Outreach Team

          JOB SPECIFICATIONS Education:


  • Bachelor’s degree required, Master’s degree preferred
  • National Career Readiness Certificate preferred (NCRC) but not required.



  • Prior experience working with high school students preferred
  • Proven student support services and experience with participants with diverse backgrounds and barriers
  • Experience with at-risk and underrepresented populations preferred
  • Knowledge of data reporting systems, experience with data tracing and preparing reports


  • The following competencies are essential and will be evaluated for our candidates through the evidence based selection process:

Foundational Competencies


  • Responsibility
  • Adaptability
  • Achievement
  • Teamwork
  • Speaking

Occupational Competencies  

  • Decisive
  • Listening
  • Information Skills
  • Reading
  • Ingenuity


  • Writing
  • Reasoning
  • Judgement & Decision Making
  • Leadership Skills


  Getting Information

  • Interacting with Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Organizing, Planning, and Prioritizing Work
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge


  • Evaluating Information to Determine Compliance with Standards
  • Processing Information
  • Documenting/Recording Information
  • Communicating with Persons Outside Organization
  • Identifying Objects, Actions and Events
  • Thinking Creatively
  • Analyzing Data or Information
  • Interpreting the Meaning of Information for Others



  • Ability to relate to diverse high school student populations
  • High level of energy, enthusiasm, and the ability to be innovative and creative
  • Ability to organize work, handle multiple tasks, and meet timelines in a multi-project environment
  • Ability to work independently and collaboratively
  • Proficient in use of electronic student information systems (PeopleSoft), Microsoft Office (especially Excel), and other Internet applications preferred
  • Self-motivated with the ability to work with minimal supervision
  • Experience with data tracking and preparing reports
  • Ability to maintain a positive customer and student oriented approach in a demanding work environment
  • Strong interpersonal skills
  • Proven experience working with diverse populations both with individuals and groups
  • Compliance with FERPA guidelines
  • Understanding of the mission and philosophy of middle college

Mental Demands: -Must be able to communicate effectively and efficiently both verbally and in writing -Must be able to effectively and confidentially manage high stress student issues and concerns Physical Demands:

  • The position requires long periods of sitting, standing, reading and writing, listening and speaking
  • Must be able to lift up to 20 pounds

METHOD OF APPLICATION: All interested applicants must visit our website at to specifically apply for this position. Submit a cover letter and resume in one document. The posting will close March 4, 2021. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an Equal Opportunity Employer. Visa sponsorship is not available.


Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The College will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation.





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Job No: 1104
Posted: 2/18/2021
Application Due: 3/4/2021
Work Type:
Salary: Student Navigator, Grand Rapids Public Schools