Clerk, Wellness Center

Job description

Job no: 494922
Work type: Regular full time
Location: Glassboro, New Jersey
Categories: Administrative - Clerical


  • The Wellness Center staff at Rowan University is growing and our commitment to diversity is at the forefront as we strive to mirror the population we serve. Our ideal candidate possesses an understanding of intersectionality and how it impacts the daily lives of students.
  • The Clerk, under the direction of the Office Manager and the Director of the Wellness Center, will support development and maintenance of clerical procedures and services within the Wellness Center. The successful candidate will be responsible for helping to maintain a smoothly functioning office.

The responsibilities of this position include working independently and as a member of a team under moderate supervision to:

  • Maintain excellent customer service skills at this front desk position,
  • Perform administrative duties within the Wellness Center,
  • Maintain a high level of confidentiality with all health records and other confidential files,
  • Supervise the department’s student workers,
  • Collaborate with other university departments to maintain a full functioning Center,
  • Respond to student & visitor walk-in requests,
  • Coordinate and maintain compliance to state-mandated immunization requirements,
  • Process insurance billing with our student health insurance plan (SHIP),
  • Maintain worker’s compensation paperwork,
  • Evenings and some weekends may be required,
  • Data entry into our electronic health records (EHR) system,
  • Copy, scan, and shred paperwork related to student files and other office operations,
  • Maintain student files by accurately organizing and filing student paperwork,
  • Coordinate with staff using the EHR and Outlook calendars to schedule interoffice meetings,
  • Perform other duties as assigned.

Preferred Qualifications:

  • Accurate data entry and record-keeping skills; experience creating reports, charts, and tables.
  • Previous relevant medical clerical experience.
  • Proficiency in Microsoft Office.
  • Meticulous attention to detail.
  • Discretion and professionalism in dealing with sensitive information.
  • Strong interpersonal communication, customer service skills, and excellent telephone etiquette.
  • Cross-cultural sensitivity.
  • Ability to be well-organized and task-oriented, perform effectively under pressure and adapt to changing demands and priorities.
  • Ability to work independently and as a member of a team.


  • Range A4 ($26,228-$29,527)


  • This positon may require occasional evening and/or weekend hours.
  • Only completed, online applications submitted on or before the deadline will be considered.

Please note that this position is subject to the NJ First Act, requiring public employees to establish residency in the State of New Jersey. See N.J.S.A. 52:14-7 (L. 2011, Chapter 70) for further information.

Advertised: Feb 16 2021 Eastern Standard Time
Applications close: Mar 2 2021 11:55 PM Eastern Standard Time




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Job No:
Posted: 2/18/2021
Application Due: 3/2/2021
Work Type: Full Time