Patient Relations Asst/Bilingual/UKHC

Job description

Job Title:

Patient Relations Asst/Bilingual/UKHC

Requisition Number:


Working Title:

Patient Relations Assistant

Department Name:

M3190:Polk-Dalton Clinic

Work Location:

Lexington, KY

Grade Level:


Salary Range:


Type of Position:


Position Time Status :


Required Education:


Click here for more information about equivalencies::

Required Related Experience:

3.5 yrs

Required License/Registration/Certification:

Language proficiency proven by high school or college diploma from [insert language needed] speaking country or third party proficiency evaluation or test.

Physical Requirements:

Sitting at computer workstation for extended periods.
Repetitive motion.



Job Summary:

The Polk Dalton Clinic is seeking a Patient Relations Assistant.

The Patient Relations Assistant will answer Spanish phone line with timely scheduling or questions answered, register and check-out patients.

Provide clinical provider support. Have demonstrated ability to multitask in a fast paced medical office. Need excellent customer service skills.

Skills / Knowledge / Abilities:

Ability to read, write and speak Spanish; medical terminology, excellent customer service skills.

Does this position have supervisory responsibilities? :


Preferred Education/Experience:

High School and 4 or more year related experience preferred.
Electronic medical records experience and scheduling experience preferred.

Deadline to Apply:


University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.




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Job No:
Posted: 2/18/2021
Application Due: 2/25/2021
Work Type: Full Time