Patient Access Manager/UKHC
Patient Access Manager/UKHCRequisition Number:
Customer Service ManagerDepartment Name:
H4027: REV Cycle MGT-PFEWork Location:
Lexington, KYGrade Level:
$46,675-78,499/yearType of Position:
StaffPosition Time Status :
BAClick here for more information about equivalencies::
2 yrsRequired License/Registration/Certification:
The physical requirements of this position include: occasionally standing or walking with objects up to 10lbs-25lbs; regularly sitting at a computer workstation for extended periods of time with repetitive motions (such as typing), and occasional (<10 of the time) job-related travel.Shift:
Primarily 8:00 a.m. – 5:00 p.m. Some evenings, nights, and weekends may be required per departmental needs.Job Summary:
This position’s duties ensure the unit provides and supports sound financial management of the enterprise self-pay accounts receivable with direct oversight for customer service and correspondence. The position’s primary responsibility is to provide excellent customer service to support enterprise operational goals.Skills / Knowledge / Abilities:
The ideal candidate for this position will have advanced skills in customer service, organization, Microsoft Windows, Excel, Outlook, and Word.Does this position have supervisory responsibilities? :
Bachelor’s degree and 5-6 years of healthcare experience preferred. Management experience within a call center environment highly preferred.Deadline to Apply:
02/24/2021University Community of Inclusion:
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.