Patient Access Manager/UKHC

Job description

Job Title:

Patient Access Manager/UKHC

Requisition Number:


Working Title:

Customer Service Manager

Department Name:

H4027: REV Cycle MGT-PFE

Work Location:

Lexington, KY

Grade Level:


Salary Range:


Type of Position:


Position Time Status :


Required Education:


Click here for more information about equivalencies::

Required Related Experience:

2 yrs

Required License/Registration/Certification:


Physical Requirements:

The physical requirements of this position include: occasionally standing or walking with objects up to 10lbs-25lbs; regularly sitting at a computer workstation for extended periods of time with repetitive motions (such as typing), and occasional (<10 of the time) job-related travel.


Primarily 8:00 a.m. – 5:00 p.m. Some evenings, nights, and weekends may be required per departmental needs.

Job Summary:

This position’s duties ensure the unit provides and supports sound financial management of the enterprise self-pay accounts receivable with direct oversight for customer service and correspondence. The position’s primary responsibility is to provide excellent customer service to support enterprise operational goals.

Skills / Knowledge / Abilities:

The ideal candidate for this position will have advanced skills in customer service, organization, Microsoft Windows, Excel, Outlook, and Word.

Does this position have supervisory responsibilities? :


Preferred Education/Experience:

Bachelor’s degree and 5-6 years of healthcare experience preferred. Management experience within a call center environment highly preferred.

Deadline to Apply:


University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.




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Job No:
Posted: 2/18/2021
Application Due: 5/19/2021
Work Type: Full Time