System Center Configuration Administrator (IT Consultant I) #2126
The System Center Configuration Administrator is under limited supervision of the Customer Service Endpoint Services Manager. This position primary responsibilities include but not limited to overseeing the desktop SCCM; design, document and implement S/W security and patch management; documenting and maintaining Software Center. This position will also provide Tier III hardware/software support in an academic computing environment to include configuration, troubleshooting, warranty submissions, site-planning, technology research/prototyping and logistics support of installed systems. As well as providing solutions to end user computer and networking problems of a basic to moderate nature to ensure end user productivity; and developing written procedures and recommendations to management. In addition, the position will also work with multiple groups to resolve complex issues involving replicating, isolating and recognizing a root cause of issues. Develop testing criteria to create workarounds, patches and fixes in resolving issues. Assist with setup of staging or test environments as needed.Minimum and Additional Requirements
This position requires a high school diploma and five (5) years’ experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment or related systems. A degree in a related field may be substituted for experience on a year-for-year basis.Preferred Qualifications
Preferred candidate must have experience in troubleshooting, resolving and repairing hardware and software related issues in an IT computing environment. Networking experience is a also a plus. Candidate will display self-direction, leadership, cooperation and initiative. Successful candidate will have working knowledge of SCCM client installation, software distribution and workstation patch management. Previous work experience with developing and supporting SCCM deployment initiatives in an academic setting is desired. Must be detail-oriented and possess excellent customer service, organizational and interpersonal skills. The ability to work independently while multi-tasking in a high stress environment is essential. The ability to also effectively and independently communicate with users, both verbally and in clear, concise written technical reports is critical for this position.Additional Comments
To be considered for this position applicants MUST complete the online SC State Jobs Employment Application.
Unofficial transcripts may also be attached, mailed to (Human Resources, PO Box 118067 Charleston, SC 29423), or faxed 843.574.6682 to the Human Resources Office by the deadline date and time. Official transcripts are required upon offer of employment.
Resumes are NOT reviewed for qualifications. Applicants must complete the SC State Jobs Employment Application on-line. Incomplete applications will not be considered. For assistance, contact Human Resources at 843.574.6201.
Employment applicants may be subject to a background check. Failure to consent to a background check will result in the removal of your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).
Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.