Communications Coordinator

Job description

Communications Coordinator

Date Posted: 02/17/2021
Req ID: 2639
Faculty/Division: Faculty of Information
Department: Faculty of Information
Campus: St. George (Downtown Toronto)


About us:

The Faculty of Information at the University of Toronto is a research-led Faculty, committed to educating the next generation of professional and academic leaders in Information. We are guided by core values that include engagement with cultural, social, political, and ethical issues in information to benefit society, as well as transparency, accountability, and public responsibility. The Faculty is a Tier One Member of iSchool, an international association ofuniversities that lead and promote programs for the information field worldwide.

More information about the University of Toronto Faculty of Information is available at:

Your opportunity:

The Communications Coordinator supports the Senior Communications Officer and the faculty with updating and producing content for the Faculty’s website and social media platforms in accordance with the Faculty’s communications goals. Given that digital platforms are continuously evolving, the Communications Coordinator will be well versed in trends and developments, and will help identify the best methods and initiatives to reach priority audiences.

This position straddles the two worlds of communications and technology. The Communications Coordinator must be an excellent writer and editor, experienced at writing and producing engaging, dynamic and impactful content for all the Faculty’s high-priority online media including social media. At the same time, the Communication Coordinator must be technologically adept, with skills and knowledge that enable them to make the most of the software and platforms used by the Faculty of Information in its digital communications. The Communications Coordinator will also from time to time also work collaboratively with contract web designers and developers.

Your responsibilities will include:

  • Coordinating tasks for projects and other strategic initiatives with stakeholders
  • Determining the logistics required for the implementation of communication initiatives
  • Producing promotional and outreach materials
  • Writing and editing digital communications
  • Verifying that all digital communication collateral adheres to brand identity and University style guides
  • Advising on strategies to align websites with marketing/communication objectives
  • Advising on social media trends and platforms to enhance digital communication strategies
  • Maintaining information on digital platforms

Essential Qualifications:

  • Bachelor's Degree in digital communications, public relations, journalism, communications, marketing, public affairs or equivalent combination of education and experience
  • Minimum four (4) years of relevant experience in communications with successful project management experience in digital communication; managing social media platforms and analytics to create community and establish on-line presence; establishing social media capaigns; research, writing and compiling information and data reports; developing content for promotional and outreach materials and contributing to the planning of communication strategic initiatives
  • Experience as a content developer/journalist/editor in an online environment
  • A demonstrated understanding of best practices in information architecture, navigation, user experience design, accessibility standards and testing is required
  • Experience in implementing content management systems and using social and digital media tools in a multi-contributor environment and as part of a large and complex organization or business
  • Experience supporting multiple communication priorities and projects
  • Experience with Wordpress, social media, photography, photo editing, and graphic design
  • Experience with web design, graphic design principles and photography
  • Strong proficiency with Microsoft Office, Adobe, InDesign, Photoshop, Mailchimp and Hootsuite HTML and CSS
  • Must have excellent writing and editing skills with a particular understanding of the best practices for writing in an online environment and sound editorial judgment and critical thinking skills
  • Demonstrated ability to make complicated academic ideas and concepts clear to a broader audience
  • Must have a high level of attention-to-detail and demonstrated ability to meet deadlines in a fast-paced environment
  • Ability to work collaboratively with team members and establish effective working relationships
  • Strong ability to work effective under pressure and meet competing deadlines
  • Excellent time management,oral and written communication skills and have the ability to concisely summarize information
  • Demonstrated ability to be an imaginative, creative, collaborative team player

Assets (Nonessential):

  • Work experience in a large, complex business or non-profit organization
  • Knowledge and familiarity with Faculty of Information and University of Toronto

To be successful in this role you will be:

  • Accountable
  • Meticulous
  • Proactive
  • Problem solver
  • Resourceful
  • Responsible

Notes: Please note that this is a one-year term position.

A copy of the full job description is available upon request.

Closing Date: 02/25/2021, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 09 -- $58,242 with an annual step progression to a maximum of $74,482. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Communication/Media/Public Relations
Recruiter: Grace Joo

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

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Job No:
Posted: 2/18/2021
Application Due: 2/28/2021
Work Type: Full Time