Associate Director of APEX

Job description

Category:: Administrative/Staff
Department:: APEX
Locations:: Springfield, MA
Posted:: Feb 16, 2021
Closes:: Open Until Filled
Type:: Full-time
Ref. No.:: 2773
Position ID:: 128326

About American International College:

American International College is a private, coeducational institution of higher education located on a 70+ acre campus in Springfield, Massachusetts. The campus has 42 buildings on two sites approximately 1/2 mile apart with a total of approximately 660,000 gross square feet. Included in the inventory of buildings are student residences for a resident population of 900 students. Founded in 1885, the College has approximately 3200 graduate and undergraduate students. AIC offers a variety of undergraduate and graduate programs through the Schools of Business, Arts and Sciences; Health Sciences; and Education. The mission of the College is to transform student lives through career focused learning, with a strong foundation in the liberal arts, a commitment to serving the community, and a high level of involvement in the global economy.

AIC strives to create a diverse and inclusive campus community that is representative, at all job levels, of the students we serve. We are an EEO employer and we welcome applications from individuals for positions where they are underrepresented.

Job Description:

  • Assist in overseeing and coordinating all aspects of the APEX Program components (e.g. assessment/evaluation, classroom content, out of class learning experiences, assignments, development of new offerings). Lead the development and implementation as outlined in the goals of the Title III - Strengthening Institutions federal grant. Complete all required reporting responsibilities associated with the grant.

  • APEX (The AIC Plan for EXcellence) is a comprehensive four-year experience for the undergraduate student body. The name symbolizes growth and development toward an apex, or highest possible point of achievement. The APEX Program is composed of three interlocking parts: four 1-credit APEX courses, the AIC general education core curriculum, and the co-curricular experience. Teach two to three sections (2-3) sections of an APEX Program Course in the fall and spring semesters.

  • Hire, train, supervise, and evaluate the APEX Student Support Coordinator. This includes providing regular feedback, direction, and oversight of the assigned staff. Engage the staff in regular ongoing professional development and skill development in support of the APEX Program. In consultation with the Director of APEX, the Associate Director will assist with the budget to ensure compliance with College policies, federal grant reporting requirements, and appropriate spending to support the efforts of the area.

  • Serve as a core member of the leadership team for the Center for Navigating Educational Success Together (The NEST) and lead for APEX to provide direction and vision for the Center as the hub for student success, persistence, and retention. Additionally, this role will also provide oversight and management of various projects that support student persistence through to graduation. These may include but are not limited to: Recruitback Process, Satisfactory Academic Progress (SAP), the use of AIC|Connect (Starfish) and other technological systems, First-Year Learning Communities, and Academically/Socially At-Risk Student Initiatives. Participate and assist with additional campus-wide retention initiatives such as admissions open houses, Summer Summit Days, Fall New Student Orientation, and other similar efforts. This includes evening and weekend work.

  • Participate on committees and working groups focused on student success, retention, and persistence as needed

  • Other responsibilities as assigned by the Director of APEX.


  • Required Degree(s): Master's degree in education, counseling, student development, or related field.

  • Required Field of Expertise: At least 3-5 years experience of professional work experience in holistic student development, retention and persistence efforts, and/or teaching at the collegiate level.

  • Preferred Field of Expertise: Experience working with federal grant reporting responsibilities; Experience teaching undergraduate courses; Experience providing supervision of graduate and/or professional staff; Experience working with student success databases and key software (e.g. Campus Labs, Hobsons Starfish)


  • Knowledge of best practices and ability to effectively support students in their transition to and persistence in college environments.
  • Ability to create strong relationships with faculty, staff, and students.

  • Ability to manage multiple projects with competing deadlines; commitment to high quality program development.

  • Demonstrated success in the development and implementation of programs and services to support and nurture a diverse student body.

  • Excellent written and oral communication skills, and advanced computer skills.

  • Proficient in the use of Microsoft Office Suite, student databases and the ability to create detailed reports, documents, presentations.

  • Ability to create, implement, and evaluate retention-focused efforts.

  • Knowledge of federal grant reporting responsibilities and ability to ensure compliance with federal grant activities.

  • Current knowledge of trends and issues facing college students.

Additional Information:

Work Schedule

This is a full-time, exempt level, benefit eligible position. Normal office hours are 8:30 am - 4:30 pm, flexible to the needs of the department. Occasional night and weekend event work required.

AIC reserves the right to fill this position at a level above or below the level included in this posting.

AIC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Application Instructions:

Qualified applicants should save and submit the following documents with the online application.

  • Brief cover letter
  • Current resume
  • Contact information for three professional references (one of which must be a current or prior supervisor)

Review of applications will continue until the position has been filled.




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Job No:
Posted: 2/17/2021
Application Due: 4/18/2021
Work Type: Full Time