NURSING PROGRAM MANAGER_Duke Primary Care
Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.
Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet® organization
- Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance!
Provide direction and oversight for the development and coordination of clinical staff education programs and content across all DPC network service lines. Identify, plan for and prioritize clinical education programs and content. Prepare and manage budgets, supervise staff and develop policies and procedures consistent with program objectives. Travel throughout the DPC network is required. Represent DPC on health system wide committees.
- Responsible for clinical orientation and training within the DPC network, to include all service lines, for existing as well as new/emerging skills. Ensures appropriate, effective and timely programs that meet the needs of the network, to include development, design, coordination, logistics, delivery, and evaluation.
- Ensures DPC has in place processes and support for the development and maintenance of professional development plans, CBOs, and competencies which promote clinical excellence, ongoing professional growth and development, and training related to current and emerging clinical skills.
- Develops training and education for managers and staff in the effective use and understanding of continuous learning, professional development, and job specific training programs available.
- Manages and oversees the programs, processes and policies related to student learners within the DPC network.
- Manages and oversees the processes and regulatory requirements compliance re: clinical licensure, certification, and required degrees of clinical staff within DPC.
- Plan, develop and implement goals and objectives for the DPC clinical education department; evaluate program objectives on a continual basis; implement changes to existing policies and procedures as appropriate. Determine fiscal requirements and prepare budgetary recommendations; monitor costs and expenditures of program activities and authorize expenditures of program funds. (10%).
- Cultivate exemplary customer service throughout the organization; promote effective communication skills to include, but not limited to problem solving, assertiveness, and support for team members, feedback, active listening and conflict resolution.
- Incorporates principles of adult learning in the planning, implementation and evaluation of education programs.
- Teaches content to facilitate orientation, staff development and/or safe practice for various patient populations.
- Coordinates educational activities including CEU’s, clinical affiliations, across the organization.
- Participates in identified DPC and DUHS committees and attends clinical leadership meetings.
- Collaborates with Regional Directors, Regional and Practice nursing leaders, and Regional and Practice Medical Directors of the DPC network.
- Participate in establishing and maintaining communication between ancillary department and physicians, nursing personnel and other health care professionals regarding program and/or unit policies and procedures. Plan and conduct meetings with subordinates to ensure compliance with established practices and keep employees abreast of current standards.
- Assist in the selection, provision and control of material resources required for subsequent performance of duties to include equipment, supplies, space and facilities; establish standards to ensure cost containment and to optimize working environment.
- Administer various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions and other related activities. Compile and maintain records and reports.
KNOWLEDGE SKILLS AND ABILITIES
Current or compact RN licensure in the state of North Carolina required. BLS required.
A minimum of 3 years of nursing experience required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.