Development Operations Supervisor - Social Work Research & Public Service

Knoxville, TN
Feb 17, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Development Operations Supervisor - Social Work Research & Public Service

Regular Full-time, Pay Range MR14

This new position will work independently on grant funded projects requiring senior, expert-level, advanced application and database development skills. These projects require application design, database design, cybersecurity assessment, and technical writing. This position will work independently with State government and other grantors to determine technologies, design products, and implement solutions. The position will supervise application development staff and mentor and coordinate the work of other developer positions under the supervision of the IT Team unit lead manager for the department. Design, code, test, implement,support web-based database applications, data reporting, business analytics, and other technological solutions. Perform project management and product research. Meet independently with internal and external customers to create product specifications, implement solutions, and maintain customer relationships. Other duties as required.

Job Functions/Responsibilities:

Software and Application Development
* Independently develop and maintain web-based database applications using Microsoft SQL Server, Microsoft, and PHP programming
* Choose development tools, products, and methods for use by development team
* Assess product cybersecurity needs and protect data integrity, privacy, and security
* Create product requirements and features
* Implement and maintain version control
* Develop and support internal and external websites
* Create reports and dashboard-style data presentations
* Design and create databases, stored procedures and scripts
* Provide direction to development team and collaborate with system administrator

Project Management
* Provide project leadership as lead developer for specific software development products
* Provide leadership and direction for development team
* Independent responsibility for requirements engineering and design of product
* Manage milestones, feature list, budget, and development path for technological solutions
* Develop and maintain positive creative relationships with internal and external customers

Team supervision
* Supervise development and technical staff
* Supervise contract staff assigned to lead developer projects
* Collaborate with team leadership to create and implement policy
* Work closely with lead system administrator to advocate for development team and project needs
* Collaborate with external information technology units and external consultants



Bachelors degree required.

Required level/type of experience:

Experience with independent project management of multiple enterprise level software development projects.
Five years experience developing web-based databases. Five years experience as Microsoft developer.
Five years experience with Microsoft SQL Server database design and administration. Five years experience designing and creating dashboards. Three years independent project management experience.

Preferred level/type of experience:

Five years experience as project manager for web-based database products. Five years experience project management and development of databases with protected data types. Experience with NIST 800 series requirements, cybersecurity assessment for web-based database products, and technical writing.

Preferred knowledge, skills, and abilities:

Demonstrated expert-level knowledge of Microsoft SQL Server. Expert-level knowledge of Microsoft Visual Studio. Demonstrated knowledge of version control in general and specifically with Git. Ability to use advanced analytic techniques for work with data.  Senior-level knowledge of data privacy and security regulations. Knowledge of cybersecurity assessment, NIST 800 series requirements, and product documentation techniques. Proven skill with project management of full life cycle product development.


Senior, expert-level Microsoft ASP.NET and SQL Server skills. Strong knowledge of PHP programming. Advanced reporting skills, including Microsoft SQL Server Reporting Services. Extensive knowledge of web-based database design. Senior, expert-level skill in dashboard reporting and data visualization. Ability to independently manage projects in a team environment. Ability to supervise the work of others and collaborate effectively in a fast pace development environment. Ability to communicate effectively in English and create professional product documentation.

Job: Information Technology Professional
Primary Location: US-Tennessee-Knoxville
Organization: Social Work Research & Pub Svc
Schedule: Full-time
Job Posting: Feb 16, 2021, 9:31:07 AM

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