Patient Relations Assistant
Patient Relations AssistantRequisition Number:
Patient Access Assistant - TurflandDepartment Name:
7A312: Dentistry- Turfland Gen DentWork Location:
Lexington, KYGrade Level:
$12.91-20.02/hourType of Position:
StaffPosition Time Status :
HSClick here for more information about equivalencies::
3.5 yrsRequired License/Registration/Certification:
Working at a computer for extended periods of time.Shift:
Monday – Friday Day Shift.Job Summary:
The Patient Relations Assistant will provide registration/patient check-in, appointment scheduling, patient check-out, maintain patient medical files, and provide excellent customer service. The successful candidate will be required to maintain 95% accuracy on skills assessments and 95% accuracy on audit.
Internal Employee Being ConsideredSkills / Knowledge / Abilities:
Customer service focus, teamwork, effective written & verbal communication, empathy, judgment, problem solving, organizational knowledge, Attention to detail, accuracy, computer literacy, 95% accuracy on skills assessment, 95% accuracy on audit, customer service focused, teamwork, effective written & verbal communication, proficiency with sequential numbers, empathy, judgement, problem solving, organizational knowledge, sensitivity to patient privacy.Does this position have supervisory responsibilities? :
Candidates who have completed the UK College of Dentistry Patient Access Training Program highly preferred.Deadline to Apply:
02/22/2021University Community of Inclusion:
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.