Patient Relations Assistant

Job description

Job Title:

Patient Relations Assistant

RE26551

Patient Access Assistant - Turfland

7A312: Dentistry- Turfland Gen Dent

Lexington, KY

39

$12.91-20.02/hour

Staff

Full-Time

HS

http://www.uky.edu/hr/employment/working-uk/equivalencies

3.5 yrs

None

Working at a computer for extended periods of time.

Monday – Friday Day Shift.

The Patient Relations Assistant will provide registration/patient check-in, appointment scheduling, patient check-out, maintain patient medical files, and provide excellent customer service. The successful candidate will be required to maintain 95% accuracy on skills assessments and 95% accuracy on audit.

Internal Employee Being Considered

Customer service focus, teamwork, effective written & verbal communication, empathy, judgment, problem solving, organizational knowledge, Attention to detail, accuracy, computer literacy, 95% accuracy on skills assessment, 95% accuracy on audit, customer service focused, teamwork, effective written & verbal communication, proficiency with sequential numbers, empathy, judgement, problem solving, organizational knowledge, sensitivity to patient privacy.

No

Candidates who have completed the UK College of Dentistry Patient Access Training Program highly preferred.

02/22/2021

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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