Operations and Logistics Manager - Georgetown University Mail Services

Job description

Operations and Logistics Manager - Georgetown University Mail Services

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


The Operations & Logistics Manager position will oversee all functions of the Mail Services department, including supervision and performance management of Mail Services team members. The position will serve as a liaison between the University and third party mail and package carries, including the US Postal Service, UPS, FedEx, DHL, and others. Other duties will include oversight of outbound shipping, including shipments to Georgetown University's Qatar campus, bulk mailings, and management of postage accounts. This position reports to the Associate Director of Business and Operations and is expected to critically evaluate all Mail Services processes, procedures, and operations and propose improvements that will further the departmental goals of efficiency and customer service. Growth potential for this position includes expanded contract management responsibilities for the University's enterprise-level managed print services and a retail print shop.

Work Interactions

This position reports to the Associate Director of Business and Operations as part of the Auxiliary Business Services team. Duties of this position will require daily interactions with Georgetown University faculty, staff, and students as well as external vendors.


  • Minimum High School diploma or equivalent
  • 8+ years of related experience in logistics, supply chain management, or operations, including 5+ years of supervisory experience
  • Excellent written and oral interpersonal communication skills
  • Experience in preparing, analyzing, and managing departmental expenses, including profit and loss statements
  • Experience with timekeeping procedures, labor laws, and performance management
  • Proficiency in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
  • Bachelor's degree preferred
  • Experience in contract management preferred

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.

To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Main-Campus/Operations-and-Logistics-Manager---Georgetown-University-Mail-Services_JR09789

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Job No:
Posted: 2/14/2021
Application Due: 2/14/2033
Work Type: Full Time